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Why we've chosen NTT DATA Business Solutions:
- NTT DATA Business Solutions as a flexible business partner
- One-stop consulting, Managed Hosting and Application Management Services
Stefan Beckmann, Head of Information Technology, Gigaset Communications GmbH
Gigaset Communications GmbH is a premium manufacturer of DECT telephones, tablets and smartphones. The European market leader develops and distributes innovative business communication solutions for SMEs. Product tests regularly confirm the high quality of Gigaset‘s products.
Herausforderungen und Vorteile
- Search for a reliable service partner
- Services to be provided from Germany
- Need for assistance to establish an internal Customer Competence Center
- Many years of high service quality thanks to consistent contact persons at NTT DATA Business Solutions
- Transfer of expertise for the internal Customer Competence Center at Gigaset
- Continuous system monitoring ensures compliance
- Managed Hosting at NTT DATA Business Solutions‘s Bautzen data center
- Application Management Services performed by SAP experts in Bielefeld
Long-standing business relationships thanks to high service quality “Made in Germany”
About the Project
Gigaset Communications GmbH was formed as a spinoff from the Siemens Group. After its formation, the company required a service provider for application management and SAP system hosting that could provide dynamic support for its continued development. NTT DATA Business Solutions AG from Bielefeld took on this responsibility in 2008 and has been providing all SAP Managed Services for Gigaset in Germany ever since.
Services Made in Germany
- Managed Hosting
- Application Management Service
- Customer Competence Center
By implementing SAP S/4HANA Finance and opting for the NTT DATA Business Solutions Managed Cloud Services, Lovoo is prepared for SAP S/4HANA in the future and benefits from increased performance, real-time processed data, freed up capacity and a lot more.
With the implementation of the SAP HANA database, Krempel is well prepared for the introduction of SAP S/4HANA while Remote Administration and NTT DATA Business Solutions AMS are providing the manufacturer with stability in productive operations and scalable services at projectable costs.
Secure system operation in the NTT DATA Business Solutions data center and fast response times to SAP requests are just some of the many benefits. In addition to the usual core business, the further development of SAP applications outside of day-to-day business is also sought.