This webcast looks at ways distributors can accelerate their path to productivity and explores the "Why" of streamlined efficient processes; enhancing the "Total Experience" for both buyers and sellers; and upgrading systems to take advantage of most recent innovations. There are real opportunities for distributors that get out in front of the competition.

Legacy CRM solutions lack the ability to deliver exceptional experiences to customers and align with strategic financial objectives. Learn what is driving the progression from legacy customer relationship management (CRM) to modern-day customer experience (CX).

According to an SAP Insights report, the professional services industry is adjusting its approach to business transformation by rethinking traditional organizational priorities. Surveyed executives revealed the priorities, opportunities, and threats that they are considering now and for the near future, as well as their transformation plans for elevating their profitability and competitiveness.

Giving customers freedom to choose how and when they interact with your business – with quick answers and speedy resolutions -- builds trust and strong customer relationships. It also sets your business apart from competition focused primarily on price.

Success for consumer products companies depends on effectively coordinating a complex network of supply chain partners to meet the needs of individual consumers. When you factor in the massive demand shifts that are happening across categories, effective supply chain management becomes even more important.

Digital innovation is accelerating, with significant impact on businesses in your industry trying to stay relevant and compete in the digital economy. Subscribe to our newsletter to learn about key trends that will shape the future of your industry and help your business achieve and maintain a competitive edge.