Customer Experience & CRM
We support you and your company with the latest customer experience solutions.
NTT DATA Business Solutions
An Outline of Our Main SAP Customer Experience Solutions
NTT DATA Business Solutions supports you and your company with the latest customer experience solutions. We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.
And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.
SAP Commerce Cloud
SAP Commerce Cloud is a solution within the SAP Customer Experience portfolio, designed for superior data management by ensuring consistent, high quality information across all channels.
SAP Customer Data Cloud
Turn unknown online visitors into known, loyal customers with SAP Customer Data Cloud (SAP CDC).
SAP Service Cloud
Provide personalised, high value customer service before, during and after a purchase with SAP Service Cloud.
SAP Sales Cloud
SAP Sales Cloud is a sales enablement solution providing smarter selling and an intuitive user interface.
SAP Marketing Cloud
Empower Your Marketing Team with SAP Marketing Cloud.
SAP Customer Experience
Win in the experience economy by differentiating and growing your business and delivering exceptional customer experiences with SAP CX.
More Expert Insights about Customer Experience
Customer Experience
The Fascinating Intersection of Human Emotions, Hormones, and Digital Humans
NTT DATA Business Solutions
Jul 06, 2023
Artificial Intelligence
The Fascinating Intersection of Human Emotions, Hormones, and Digital Humans
Tina Dyhr Dupont
Jul 06, 2023
Artificial Intelligence
AI Nose – How AI Can Detect and Identify Smell
NTT DATA Business Solutions
Jun 15, 2023
Blog Series: Customer Experience
SAP Customer Experience
Why IT Must Become Customer-Centric
Bob Meyer
Jan 24, 2023
Blog Series: Customer Experience
Managed Cloud Services
Tempted to Buy, Motivated to Stay – with Automated Customer Service
Bob Meyer
Jan 10, 2023
Blog Series: Customer Experience
Managed Cloud Services
How to Make Your Retail Business Omnichannel
Bob Meyer
Oct 12, 2022