Enable Sales Professionals to Convert More Opportunities

Quickly update accounts and access complete customer intelligence, collated from your various business touch points.

Accelerate sales cycles by collaborating effectively with your sales team, internal experts, customers and partners – all within the context of your accounts and opportunities.

• Access up-to-the-minute information from your back-office systems without wasting time searching for it.
• Track your sales activities and get real-time insight into opportunities.
• Monitor performance in real time, improve forecast accuracy and run what-if analysis to make sure you’re focused on the right opportunities.

The intuitive, user-friendly interface makes it easy to access customer and product information, place orders, collaborate in context and more.

Works with your existing email and calendar applications, such as Microsoft Outlook.

Sales performance management features turn your sales strategy into action by guiding and coaching sellers about ways to increase revenue and exceed goals and objectives. With the Sales Performance Management tool, you and your employees retain control over area and target planning as well as forecasts.

Increase customer satisfaction and improve the customer experience with every interaction. Always deliver the right offer, at the right time and through the right channel with targeted and efficient campaigns.

Administrative work, complicated displays and double data entry are a thing of the past with the SAP Sales Cloud. In this SAP CRM solution, the sales employees can easily access necessary data and information and enhance every customer interaction. Regardless of device, the data is available at any time, even with an unstable internet connection. SAP Sales Cloud allows your sales teams to concentrate on opportunities, while strengthening the customer relationship.

Artificial intelligence is used by the intelligent lead analysis to predict the probability of which of your prospects will become a real sales opportunity. At the same time, you learn which touch points had an impact on lead nurturing, to drive future conversions. Sales and marketing teams are given the opportunity to better assess leads and can make their decisions based on intelligent evaluations.

Intelligent networking within your organisation promises more productivity. Offer your colleagues the opportunity to exchange information quickly and comprehensively about important offers for your customers, a tricky question about a product or a new idea. With SAP Sales Cloud, you connect people so that they can share their knowledge and advance topics to improve sales interaction and reduce the length of sales cycles.

Use current data to advance your sales planning with the help of SAP Sales Cloud. Your sales team can plan sales territories and quotas and create meaningful forecasts, making it possible to implement changes in real time while maintaining control over all processes. The pipelines and performance information are available anytime and anywhere and provide an outlook on the expected development of your sales funnel. As an analysis tool too, it uncovers trends, compares the sales results, and increases the performance of the sales team in the long term. You can realise the full potential of your employees by being in control.

To make informed decisions, you need advanced analysis and a real-time reporting tool. SAP Sales Cloud provides you with current evaluation options that you can easily use at any time. This way you will always be one step ahead and can assert yourself in highly competitive markets.

Know today what customers want tomorrow. With SAP Sales Cloud you have a 360-degree view of your customers, you know everything about purchase history, interests, or current trends, enabling you to develop up & cross-selling strategies at an early stage. This increases customer loyalty and thus your sales.

The timing is crucial when selling. So that your salesperson is in the right place at the right time and offering the right product, planning at the highest level is required. With the SAP CRM function Retail Execution, sales teams and merchandisers can be perfectly coordinated. Employees are informed on their mobile devices of what is desired on customer sites, making it easy to effectively plan the trip and follow-up visit. SAP Sales Cloud allows insights into the success of promotions and campaigns, informing you of what works and what does not. With SAP Sales Cloud, you answer these questions immediately and implement the right measures. In this way, the right planning becomes the perfect shopping experience for your customers.