NTT DATA Business Solutions

Unlocking Business Potential with ServiceNow

At NTT DATA Business Solutions, we understand that in today's rapidly evolving business landscape, organisations need efficient and agile solutions to streamline their operations, enhance productivity, and drive innovation. That's where ServiceNow comes in – a powerful platform that enables businesses to transform the way they work.

ServiceNow services

ServiceNow Services

As a ServiceNow Elite Partner, NTT DATA Business Solutions specialises in helping organisations maximise their ServiceNow platform to deliver enhanced outcomes, improved digital services, and the highest levels of ROI  from their ServiceNow investment.  Our unrivalled expertise in Service Operations [ITSM/ITOM] enables us to work with some of the world’s most digital dependent organisations to enable their service operations maturity enables them to  confidently unlock their digital transformation potential whether that is re-platforming core business applications to the cloud, operating large communications networks, transforming business models to IoT, or meeting the daily needs of users to consume a growing number of digital and IT services.  Our specialists have delivered many of the most advanced Service Operations deployments of ServiceNow, and our best practice methodologies, service operations AiOps intellectual accelerators, and our depth of expertise in the ServiceNow platform means we are the first choice of digital first businesses.  And our expertise in enterprise digital operations platforms [ERP, FMS, HCM, EAM] means we are able to extend the power of ServiceNow Employee, Industry and Creator workflows across businesses as they look to streamline, simplify and automate how their business works on the Now platform.

Advisory Services

Whether you are looking to advance the outcomes from your current ServiceNow platform, enhance your Service Operations, or extend the power of the ServiceNow platform into other areas of business operations – our deep ServiceNow experience working with some of the world’s most digitally dependent businesses makes NTT DATA Business Solutions the ideal partner to choose as your ServiceNow advisory services providers.  Our best practice methodologies, deep understanding of best practice models for advanced operational areas such as ITOM/ITSM, and our ability to build roadmaps that turn into actionable programs of work that can make your ServiceNow platform one of the most valuable digital operations platforms in your business.

Technical Consulting

Our multi-expert teams are made up of experienced ServiceNow consultants, process experts, certified implementation specialists, development engineers, and project managers and deliver some of the most demanding and complex applications of the ServiceNow platform to our organisations operations challenges whether that’s across IT in Service Operations and deploying the platform to streamline and improve other business workflows.  Whether your ServiceNow platform needs an overhaul, you need to extend it from traditional ITSM into full ITSM/ITOM/AiOps Service operations, reimagine and rearchitect your CMDB, or evaluate and deploy ServiceNow across other workflows in your business, our Technical Consulting teams have the experience and reputation as one of the most capability in the ServiceNow community.

Managed Services

While many organisations have internal teams aligned to supporting their ServiceNow platform in many cases the distraction, complexity, and overhead of keep their environment operating with confidence is too great.   Our ServiceNow managed services enable us to help you operate your environment, ensure it is maintained, new released deployed, and day to day operational overhead taken care of.  Our goal is to ensure your ServiceNow investment is making as much valuable contribution to your business as possible while minimising the time, effort and complexity of on-going platform operations.

How We Can Help

Strategic Consulting

We offer strategic consulting services to help you align your ServiceNow implementation with your business objectives, identify opportunities for improvement, and develop a roadmap for success.


Implementation and Customisation

Our experts will guide you through the entire implementation process, from planning and design to configuration and deployment. We’ll customise ServiceNow to suit your organisation’s workflows, ensuring seamless integration and maximum efficiency.

Training and Support

We provide comprehensive training programs to empower your team with the knowledge and skills they need to effectively leverage ServiceNow. Additionally, our dedicated support services ensure that your solution operates smoothly and efficiently at all times.

Continuous Improvement

We believe in the continuous improvement of ServiceNow solutions to adapt to changing business needs and emerging technologies. Our team will work with you to optimise and enhance your ServiceNow implementation, driving ongoing value and innovation.

Why Choose NTT DATA Business Solutions?

Our team brings extensive experience and expertise in ServiceNow implementation, customisation, and support.
Customer-Centric Approach
We prioritise customer satisfaction and strive to deliver solutions that exceed expectations, on time and within budget.
Proven Track Record
With a proven track record of successful ServiceNow implementations across various industries, we have the knowledge and resources to help you achieve your business goals.

Discover ServiceNow

Speak to an Expert Today

Ready to unlock the full potential of ServiceNow for your business? Contact us today to schedule a consultation with one of our ServiceNow experts. Together, we’ll transform the way you work and drive greater success for your organization.