As a ServiceNow Elite Partner, NTT DATA Business Solutions specialises in helping organisations maximise their ServiceNow platform to deliver enhanced outcomes, improved digital services, and the highest levels of ROI from their ServiceNow investment. Our unrivalled expertise in Service Operations [ITSM/ITOM] enables us to work with some of the world’s most digital dependent organisations to enable their service operations maturity enables them to confidently unlock their digital transformation potential whether that is re-platforming core business applications to the cloud, operating large communications networks, transforming business models to IoT, or meeting the daily needs of users to consume a growing number of digital and IT services. Our specialists have delivered many of the most advanced Service Operations deployments of ServiceNow, and our best practice methodologies, service operations AiOps intellectual accelerators, and our depth of expertise in the ServiceNow platform means we are the first choice of digital first businesses. And our expertise in enterprise digital operations platforms [ERP, FMS, HCM, EAM] means we are able to extend the power of ServiceNow Employee, Industry and Creator workflows across businesses as they look to streamline, simplify and automate how their business works on the Now platform.
Advisory Services
Whether you are looking to advance the outcomes from your current ServiceNow platform, enhance your Service Operations, or extend the power of the ServiceNow platform into other areas of business operations – our deep ServiceNow experience working with some of the world’s most digitally dependent businesses makes NTT DATA Business Solutions the ideal partner to choose as your ServiceNow advisory services providers. Our best practice methodologies, deep understanding of best practice models for advanced operational areas such as ITOM/ITSM, and our ability to build roadmaps that turn into actionable programs of work that can make your ServiceNow platform one of the most valuable digital operations platforms in your business.
Technical Consulting
Our multi-expert teams are made up of experienced ServiceNow consultants, process experts, certified implementation specialists, development engineers, and project managers and deliver some of the most demanding and complex applications of the ServiceNow platform to our organisations operations challenges whether that’s across IT in Service Operations and deploying the platform to streamline and improve other business workflows. Whether your ServiceNow platform needs an overhaul, you need to extend it from traditional ITSM into full ITSM/ITOM/AiOps Service operations, reimagine and rearchitect your CMDB, or evaluate and deploy ServiceNow across other workflows in your business, our Technical Consulting teams have the experience and reputation as one of the most capability in the ServiceNow community.
Managed Services
While many organisations have internal teams aligned to supporting their ServiceNow platform in many cases the distraction, complexity, and overhead of keep their environment operating with confidence is too great. Our ServiceNow managed services enable us to help you operate your environment, ensure it is maintained, new released deployed, and day to day operational overhead taken care of. Our goal is to ensure your ServiceNow investment is making as much valuable contribution to your business as possible while minimising the time, effort and complexity of on-going platform operations.
