Innovation & technology services
Turn rough ideas into tangible outcomes: With us by your side as an innovation and technology partner, your business is empowered to rapidly innovate in the way that suits it best.
NTT DATA Business Solutions
We make digital real
Our Global Innovation Team is passionate about empowering our customers to think afresh and step out of their comfort zone. We do this because we understand that innovation is not a choice.
How do we achieve this goal? We do it by making digital easy, practical and manageable for all businesses – no matter their level of digital maturity. We take cutting-edge technologies such as (generative) AI, IoT, digital humans, and cloud platforms, and maximise their benefits using our industry and SAP expertise.
What’s more, we do this in a way that allows you to scale and integrate novel technologies with existing technologies and platforms at any time. In short, we make digital real.
Our innovation services
AI advisory services
- Our AI experts help you optimise your use of AI. Find out more
Co-innovation services
- Co-Innovation workshop: from idea to development
Strategy & design
- Opportunity assessment
- Business prioritisation
- Operating model design
Implementation
- Implementation
- Security services
- Training & Enablement
Operation & optimisation
- Support & Maintenance – operate, connect, manage & support
- Optimisation services – ecosystem lifecycle management
Our innovation track record
70 +
Innovation cases across various industries
600 +
Employees working with AI, IoT, Robotics, Blockchain, RPA & more
6 +
Global innovation centers
Our partners
Innovation insights
Artificial Intelligence
Human-in-the-loop: The secret weapon for superior customer experiences.
Torben Seebach
Feb 10, 2025
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Artificial Intelligence
Digital humans: humanizing technology and improving user experiences
Maria Eisner Pelch
Dec 04, 2024
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Innovations
Digital twin meets Apple Vision Pro – AR/VR solution from NTT DATA Business Solutions
Wolfgang Möller
Nov 21, 2024
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Artificial Intelligence
The game changer for AI avatars – Digital humans: Out of the box!
NTT DATA Business Solutions
Oct 31, 2024
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Artificial Intelligence
Process outsourcing to robots still require humans-in-the-loop
Jonas Winther Kvist
Oct 15, 2024
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SAP S/4HANA (ERP)
Reflections on Transformation NOW! 24
Andy Steer
Oct 07, 2024
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Application Management Services
More opportunities for added value: Customers expect innovative and holistic support
Lars Janitz
Sep 24, 2024
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Artificial Intelligence
The Interplay of AI and Humans: A Roadmap for Investing in Your People and Your Business
Steve Niesman
Aug 21, 2024
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Our innovation success stories
VavaCars
VavaCars has launched the first Microsoft Azure OpenAI project in collaboration with NTT DATA Türkiye, marking a significant milestone in its digital transformation journey as the first end-to-end business partner-led initiative in Türkiye.
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GovTech
Read how GovTech Midtjylland leveraged AI and IoT to optimize energy consumption in schools, resulting in significant savings. This innovative solution, integrated with existing systems, promises to reduce energy costs and CO2 emissions, paving the way for smarter, greener buildings.
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EcoHotels
Read about the digital assistant on the EcoHotels booking platform that is to boost conversion rate and optimize customer experience.
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Consumer products manufacturer
As a global consumer goods manufacturer with extensive operations faced challenges in maintaining consistency and efficiency in locating spare parts for its machinery. They implemented an AI-driven, image-based search solution that significantly improved parts identification and reduced downtime.
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Børns Vilkår
Every year, more and more inquiries are made by children to the helpline BørneTelefonen, and Børns Vilkår wanted to reduce the number of unanswered calls. In 2019, after a joint workshop, Børns Vilkår and NTT DATA found that an AI solution could help reduce the number of unanswered inquiries to...
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Vetter Pharma-Fertigung
With the integration of Machine Learning into the purchasing process, Vetter Pharma-Fertigung GmbH & Co. KG was able to increase data quality as well as process efficiency enormously.
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How a digital receptionist is boosting colleagues' job satisfaction
For Danish unemployment insurance fund Krifa, the transition to a fully digital HQ reception desk was a key part of its wider digital transformation. Digitalising the reception desk freed up former reception staff to utilise their customer service experience in new roles, creating value for members and customers. We leveraged the power of our it.human platform to convert Krifa’s requirements into an engaging digital receptionist designed for efficient and charming service.
Here, Shahab Milani, Head of Sales and Department at Krifa, describes the transformation process.
Winner of the SAP Innovation Award: Our AI learning helper
AI technology such as digital avatars can support children and teachers as part of personalised education solutions. In this example, our AI Learning Helper helps children to become confident readers. The teaching engine helps pupils with vocabularies, pronunciation, and understanding stories, while the digital avatar can ask and answer questions and detect emotions.
The solution equips teachers with a Learning Helper dashboard that provides information about the learning profiles and progress of their students. Watch the video to learn more about this award-winning project.
See our innovations in action: Visit a Transformation NOW! Event
Transformation NOW! events invite you to explore the entire universe of NTT Data Business Solutions at conference centers around the globe. Designed for businesses who deal with SAP®, our Transformation NOW! days offer exclusive deep dives and expert views on trends, technologies and solutions. Get inspired, share ideas on tackling digitisation and innovation, and lead your business to success through real added value.
Wherever you stand, start today
Whether you’ve a concrete challenge to solve or the seed of an idea to bring to life, we’re here to help you swing into action. Our innovation team will support you to define your individual roadmap to innovation and take your first steps today. Contact our team to find out how we can help.