Innovation & Technology Services

AI transforms industries through intelligent problem-solving, pattern recognition, and decision-making. Within this broader AI realm, generative AI fuels innovation by improving efficiency and enhancing customer personalisation. Our AI solutions help clients uncover use cases, build maturity, solve business challenges and succeed using the power of AI and next-gen technologies.

Digital humans represent a pioneering approach to customer service. Available 24/7 and in multiple places simultaneously, these extraordinary digital employees - sophisticated chatbots with a human-like appearance - provide a consistently personalised, context-based service. At NTT DATA Business Solutions, we understand how to develop a digital human persona that adds value to your business. Click to learn more about the it.human platform, our digital human solution.

Step into the metaverse, a new frontier of digital innovation that's reshaping the way businesses engage and interact. By bridging the virtual and physical realms, the metaverse offers unprecedented opportunities for collaboration and tailor-made customer experience. We've compiled 7 simple steps to get you started on your journey. Download the free infographic to find out more.

We reconcile sustainability goals with commercial value creation through the expert integration of sustainability and business strategies, using data and technology to drive sustainability gains that benefit the bottom line, top line and compliance & risk management. We also help our clients to document, report and share sustainability data with the goal of driving value creation. Click to learn more about our offerings in this vital field.