Customer experience & CRM
NTT DATA Business Solutions supports you and your company with the latest customer experience solutions.
NTT DATA Business Solutions
An outline of our main customer experience solutions
We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.
And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.
PARSONII
Learn more about how a digital human solution can improve your customer experience by leveraging on emotional connection.
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SAP Customer Data Platform
Leverage the benefits of unifying and consolidating all your customer data in one single platform and solidify your position as a truly data-driven business with SAP Customer Data Platform.
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Qualtrics Experience Management
Embrace the opportunities provided to you by successfully measuring and analyzing customer experiences with Qualtrics.
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More expert insights about customer experience
Artificial Intelligence
The game changer for AI avatars – Digital humans: Out of the box!
NTT DATA Business Solutions
Oct 31, 2024
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Artificial Intelligence
The future of AI in your business
Adrian Kostrz
May 23, 2024
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Series: Customer Experience
Managed Cloud Services
How to Make Your Retail Business Omnichannel
Bob Meyer
Oct 12, 2022
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Series: Customer Experience
Sales & Marketing
Planned Spontaneity: Increase Profit with Real-Time Marketing
Bob Meyer
Jul 20, 2022
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Experience Management – Empowered by Global Partnership with Qualtrics
Jan Ammann
Nov 16, 2020
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How Can Digital Humans Improve Customer Service?
Thomas Nørmark
May 26, 2020
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