Customer Experience & CRM

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An Outline of Our Main Customer Experience Solutions

NTT DATA Business Solutions supports you and your company with the latest customer experience solutions. We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.

And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.

Get in touch

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it.product catalog

Boost your e-commerce strategy and ensure your field sales teams always have customer data on hand with it.product catalog.

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it.smart suite

it.smart suite enables companies to gain a clear overview of their incentive management programs and provide a reliable service to business partners.

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SAP Customer Experience

NTT DATA Business Solutions supports you in creating a customer experience fit for the digital age with solutions from the SAP C/4HANA suite

More Expert Insights about Customer Experience

Company News
Experience Management – Empowered by Global Partnership with Qualtrics

Jan Ammann | Nov 16, 2020

Analytics
Your New Uncomplicated Travel Management with SAP Concur

Jan Ammann | Aug 23, 2020

Customer Services
How Can Digital Humans Improve Customer Service?

Thomas Nørmark | May 26, 2020

Global Blog
How to Master Growing Food Security Challenges

Martijn van Giessel | Aug 15, 2019

Analytics
Realizing Artificial Intelligence: Service Robot, Charming Pernille, ‘On Tour’

Thomas Nørmark | Jun 04, 2019

Global Blog
Integrated POS: The Fast Way to Streamline Your Sales

NTT DATA Business Solutions | May 08, 2019

Global Blog
Great Product Presentations with Our Mobile App: it.product catalog

Robin Hartmann | May 01, 2019

Global Blog
Boost Sales and Customer Loyalty with Transparent Incentive Management

NTT DATA Business Solutions | Apr 24, 2019

Cloud
Electronic Data Exchange Made Easy – with it.x-EDIconnect

Raphael Stumpf | Apr 18, 2019

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