Insights
- Innovations
- Blog
- Case Studies
- Events
Analytics

Artificial Intelligence

Cloud

Customer Experience

Digital Transformation

Intelligent Enterprise

Internet of Things

Platform

Robotic Process Automation

Security and Compliance

User Experience

Global Blog Overview

Overview

Overview
SAP Analytics - Extracting Value from Data
NTT DATA Business Solutions is the perfect partner to help you adopt an effective advanced analytics and data warehouse strategy with SAP Analytics.
How Artificial Intelligence Technology Can Transform Work
Machine Learning, Robotic Process Automation, and Conversational AI will change your business. Discover more about Artificial Intelligence Technology.
Cloud Solutions Streamline Your Business Processes
NTT DATA Business Solutions helps you set up a cloud strategy for fast and streamlined business processes. Our cloud solutions improve transparency and business performance.
Adapt to Changing Customer Expectations Using Disruptive Technologies
The customer experience is continuously evolving with technologies such as AI and VR driving huge change. How can you provide your customers with a memorable experience?
Digital Transformation: Future-Proof Your Enterprise
Digital transformation with the Internet of Things is easier with expert advice and innovative business models from NTT DATA Business Solutions.
The Intelligent Enterprise Ensures Your Future Viability
Find out why you should rethink your business, what it really means to be an intelligent enterprise, and how you can become one.
Become a Smart Business with the Internet of Things (IoT)
NTT DATA Business Solutions is your perfect partner for implementing an IoT strategy, connected logistics, and helping you become a smart business.
Platform as a Service: The Basis of Your Digital Transformation
NTT DATA Business Solutions offers a broad range of SAP solutions that enable you to adopt PaaS with the SAP Cloud Platform to get the most from your cloud infrastructure.
Automate Repetitive Tasks with Robotic Process Automation
Robotic Process Automation (RPA) can help you to automate rule-based, repetitive tasks. RPA bots can bring speed, accuracy, and efficiency to your business.
Benefit from Quick Implementation of IT Security Best Practices
NTT DATA Business Solutions has the expertise to help you adopt IT security best practices and ensure that you always comply with data protection legislation.
User Experience Opens Up All-New Opportunities
Boost user satisfaction with intuitive UX designs for a more complete user experience. We help you to develop an effective UX strategy.
Global Perspective
The global blog is home to our latest news, publications and expert insights from across NTT DATA Business Solutions regarding IT strategy and current trend topics to optimize business processes in the digital age. We share our global knowledge, broad experience and great passion for SAP – be part of the conversation, add comments and share our content.
See how our customers can benefit
We are close to our customers in 24 countries already, distributed across five regions. Our success is the success of our customers.
Events and Webinars
We bring experts and visitors together. At our events and webinars, you can expect top-class presentations and key speakers.
Industries
Ensure End-to-End Compliance in the Chemical Industry
NTT DATA Business Solutions IT solutions for chemicals ensure compliance and optimize processes such as production control and hazardous materials management.
Overcome New Challenges in Consumer Packaged Goods (CPG)
Learn more about how NTT DATA Business Solutions can help you with demand management, price optimization, and adhering to food safety standards in the consumer packaged goods sector.
Accelerate Product Development with ERP for Your Manufacturing Operations
Optimize manufacturing operations, accelerate product development, and maintain competitive edge with NTT DATA Business Solutions’ expertise in discrete manufacturing.
Go Beyond Student Lifecycle Management
Find out how NTT DATA Business Solutions helps you adopt modern student information systems, student apps, and best practices for optimized student lifecycle management.
Proven and Stable IT Solutions for the Life Science and Pharmaceutical Industry
All you need to know about our capabilities in the life science industry. it.lifesciences, SAP S/4HANA and our expertise are your insurance for success.
Run Projects More Profitably with Professional Services Solutions
It is vital to have professional services solutions that you can rely on. NTT DATA Business Solutions is there to help you boost profitability and get the right staff for the job.
Setting the Pace of Operations in Wholesale Distribution
Optimize wholesale distribution operations at your organization with effective omnichannel commerce and demand management to boost customer loyalty.
Line of Business
The Path to Successful Customer Service
NTT DATA Business Solutions assists you in improving customer service at your business, from field service management to complaint processing and technical services.
Financial Management for the Digital Age
Having complete transparency over financial management is vital in today’s business landscape. NTT DATA Business Solutions has the expertise to help you achieve this.
Improve Employee Experience with Talent Management Software
Check out how to find and retain top talents by improving your employees' job experiences with an excellent talent management and strengthen your business.
Keeping Pace with Digitization by Adopting Best-in-Class IT Solutions
Ready for digitization? Our experts in IT service continuity management guide the digital transformation of your business with IT solutions and a tailored cloud landscape.
Face Rising Demand and the Complexities of Spend Management
Check out how intelligent spend solutions help you to face growing spend management challenges, reduce costs and gain more process control.
Optimize Manufacturing Processes to Meet New Demands
NTT DATA Business Solutions provides fast and reliable manufacturing execution systems for better material requirements planning in order to optimize manufacturing processes.
Strategic and Operative Procurement Optimization
Learn more about transforming your purchasing department with self-service procurement, strategic resourcing, and procurement optimization from NTT DATA Business Solutions.
Drive Customer Engagement
Customer engagement is key to success in sales and marketing. NTT DATA Business Solutions provides streamlined sales and marketing processes to help you achieve your goals.
Transportation and Warehouse Management for the Digital Age
NTT DATA Business Solutions is the perfect partner to bring your supply chain planning, transportation management, and supply chain execution into the digital age.
Services
Become Your Company's Transformational Force
For CIOs, digitalization has changed the game. How can you embrace digital strategies and become the business enabler your company needs?
Benefit from Flexible and Secure Managed Cloud Services
Managed Cloud Services from NTT DATA Business Solutions offer your business greater flexibility and security, while boosting innovation potential.
Innovation to the Point. Get Digital Innovation Actually Done
With our modular and iterative approach, you get digital innovation actually done. Whether you just started – or have a clear vision in your mind already.
IT Strategy Consulting – Excel in the Digital Economy
Develop a digital transformation strategy for your business with IT strategy consulting and IT infrastructure management from NTT DATA Business Solutions.
Proven Experts in SAP Consulting Services
Create a reliable IT roadmap and successful SAP strategy with SAP consulting services from NTT DATA Business Solutions – we also guide you through SAP implementation.
Products
SAP BPC

it.product catalog

it.smart suite

SAP Customer Experience

it.data guardian

it.mds

SAP Solution Manager

it.x-EDIconnect

it.x-press

it.data guardian

SAP SuccessFactors

it.hire&rental

it.lifesciences

SAP Business ByDesign

SAP S/4HANA

SAP S/4HANA Cloud

SAP S/4HANA Benefits

SAP S/4HANA New Implementation

SAP S/4HANA System Conversion

SAP S/4HANA Selective Data Transition

it.mx direct spend portal

SAP Ariba Snap

SAP Ariba Snap

SAP BPC

SAP Business ByDesign

SAP Customer Experience

SAP S/4HANA Benefits

SAP S/4HANA

SAP S/4HANA Cloud

SAP S/4HANA New Implementation

SAP S/4HANA Selective Data Transition

SAP S/4HANA System Conversion

SAP Solution Manager

SAP SuccessFactors

it.cash&countersales

it.data guardian

it.document handling suite

it.hire&rental

it.lifesciences

it.lifesciences for plasma

it.mds

it.product catalog

it.smart suite

it.mx direct spend portal

it.x-EDIconnect

it.x-press

AddStore
Improve Decision Making with SAP Business Planning and Consolidation
NTT DATA Business Solutions supports your business with best-in-class business planning and consolidation solutions for optimized financial reporting and decision making.
Boost Your Sales Success with Digital Product Presentations and Simple Order Entry
Boost your e-commerce strategy and ensure your field sales teams always have customer data on hand with it.product catalog.
Efficient Incentive Management – the Key to Lasting Business Partnerships
it.smart suite enables companies to gain a clear overview of their incentive management programs and provide a reliable service to business partners.
SAP Customer Experience: Boost Customer Engagement and Sell More
NTT DATA Business Solutions supports you in creating a customer experience fit for the digital age with solutions from the SAP C/4HANA suite
Strengthen the Quality of Your HR Master Data
it.data guardian from NTT DATA Business Solutions forms the foundation for enabling automated HR processes and helps you get more from your HR master data.
Streamline Master Data Management with it.mds
Learn more about how NTT DATA Business Solutions helps you improve master data management and improve data accuracy and integrity with it.mds.
Achieve Success with SAP Solution Manager
Take control of your test management processes with expert guidance on SAP Solution Manager and add value to your business.
Fast and Secure: Electronic Data Interchange with it.x-EDIconnect
Ensure fast and secure electronic data interchange between you and your B2B partners with it.x-EDIconnect from NTT DATA Business Solutions.
How to Achieve Consistent Logistics by Connecting the Entire Shipping Process with SAP
NTT DATA Business Solutions is the perfect partner to help businesses optimize the shipping process and logistics with the innovative, agile solution it.x-press.
With our support, you can provide an end-to-end employee experience – from pre-hire to employment and post-employment. A future-oriented, digital workplace gives your employees, managers, and applicants the opportunity to reach their best and keeps your talents motivated.
Strengthen the Quality of Your HR Master Data
it.data guardian from NTT DATA Business Solutions forms the foundation for enabling automated HR processes and helps you get more from your HR master data.
Optimize Your Workforce for Today and Prepare It for Tomorrow with Cloud-Based SAP SuccessFactors
Improve talent management and employee engagement with cloud-based software from NTT DATA Business Solutions. We help you find the right HR solution such as SAP SuccessFactors.
Maximize Efficiency at Your Rental Business with Effective Hire and Rental Solutions
it.hire&rental from NTT DATA Business Solutions supports your rental business with effective management of equipment rental, rental contracts, and more.
Our Preconfigured and Proven Industry Solution for Life Sciences and Pharmaceuticals
Optimize your process results and comply with international laws and regulations with it.lifesciences, our expertise for the pharmaceutical industry.
Design Your Business for Success with Cloud ERP from SAP
NTT DATA Business Solutions helps you streamline business processes at your organization with the cloud ERP solution SAP Business ByDesign.
SAP S/4HANA – The Digital Core for Your Business
What is SAP S/4HANA? Why should I move and how to transition to it? Become flexible and agile by implementing the digital core to your business.
SAP S/4HANA Cloud: Unleash the Potential of Cloud-Based ERP
Implement SAP S/4HANA Cloud and usher in the era of next-generation ERP, supported with cloud services from NTT DATA Business Solutions.
Discover the Benefits of SAP S/4HANA
Discover the benefits of SAP S/4HANA in regards of agility, efficiency, and cost savings. Learn how your LoBs will benefit from SAP S/4HANA.
Move with the Greenfield Approach to SAP S/4HANA
The New Implementation, or Greenfield Approach, is one transition path to move to SAP S/4HANA. Find out why it allows for a fresh start with SAP S/4HANA.
Move with the Brownfield Approach to SAP S/4HANA
Move your existing SAP ERP system in place to SAP S/4HANA with a System Conversion. Keep your structure and processes and move to SAP S/4HANA in 22+ weeks.
Move with the Hybrid Approach to SAP S/4HANA
Consolidate various ERP systems into one central SAP S/4HANA with a Selective Data Transition. The Hybrid Approach is mainly designed for large enterprises.
Streamline and Integrate Your Supplier Collaboration
Gain transparency of your supplier database and optimize supply chain management with it.mx direct spend portal from NTT DATA Business Solutions.
SAP Ariba Snap: Digital Procurement and Supplier Management – the Cloud-Based B2B Marketplace
NTT DATA Business Solutions supports your success in the digital marketplace with SAP Ariba Snap and expert guidance to streamline digital procurement.
SAP Ariba Snap: Digital Procurement and Supplier Management – the Cloud-Based B2B Marketplace
NTT DATA Business Solutions supports your success in the digital marketplace with SAP Ariba Snap and expert guidance to streamline digital procurement.
Improve Decision Making with SAP Business Planning and Consolidation
NTT DATA Business Solutions supports your business with best-in-class business planning and consolidation solutions for optimized financial reporting and decision making.
Design Your Business for Success with Cloud ERP from SAP
NTT DATA Business Solutions helps you streamline business processes at your organization with the cloud ERP solution SAP Business ByDesign.
SAP Customer Experience: Boost Customer Engagement and Sell More
NTT DATA Business Solutions supports you in creating a customer experience fit for the digital age with solutions from the SAP C/4HANA suite
Discover the Benefits of SAP S/4HANA
Discover the benefits of SAP S/4HANA in regards of agility, efficiency, and cost savings. Learn how your LoBs will benefit from SAP S/4HANA.
SAP S/4HANA – The Digital Core for Your Business
What is SAP S/4HANA? Why should I move and how to transition to it? Become flexible and agile by implementing the digital core to your business.
SAP S/4HANA Cloud: Unleash the Potential of Cloud-Based ERP
Implement SAP S/4HANA Cloud and usher in the era of next-generation ERP, supported with cloud services from NTT DATA Business Solutions.
Move with the Greenfield Approach to SAP S/4HANA
The New Implementation, or Greenfield Approach, is one transition path to move to SAP S/4HANA. Find out why it allows for a fresh start with SAP S/4HANA.
Move with the Hybrid Approach to SAP S/4HANA
Consolidate various ERP systems into one central SAP S/4HANA with a Selective Data Transition. The Hybrid Approach is mainly designed for large enterprises.
Move with the Brownfield Approach to SAP S/4HANA
Move your existing SAP ERP system in place to SAP S/4HANA with a System Conversion. Keep your structure and processes and move to SAP S/4HANA in 22+ weeks.
Achieve Success with SAP Solution Manager
Take control of your test management processes with expert guidance on SAP Solution Manager and add value to your business.
Optimize Your Workforce for Today and Prepare It for Tomorrow with Cloud-Based SAP SuccessFactors
Improve talent management and employee engagement with cloud-based software from NTT DATA Business Solutions. We help you find the right HR solution such as SAP SuccessFactors.
Boost Your Multichannel Commerce with an Integrated Point of Sale
Integrate your point of sale (POS) processes with it.cash&countersales to meet increasing customer demands and stay competitive in the changing market.
Strengthen the Quality of Your HR Master Data
it.data guardian from NTT DATA Business Solutions forms the foundation for enabling automated HR processes and helps you get more from your HR master data.
Accelerate Approval Processes with the it.document handling suite
Find out more how the it.document handling suite from NTT DATA Business Solutions can help your business with streamlined invoicing, and approved document management.
Maximize Efficiency at Your Rental Business with Effective Hire and Rental Solutions
it.hire&rental from NTT DATA Business Solutions supports your rental business with effective management of equipment rental, rental contracts, and more.
Our Preconfigured and Proven Industry Solution for Life Sciences and Pharmaceuticals
Optimize your process results and comply with international laws and regulations with it.lifesciences, our expertise for the pharmaceutical industry.
it.lifesciences for plasma – Best Practices for Blood Plasma Donation Traceability
Discover our integrated SAP industry software that smartens and accelerates the production of blood plasma derived medicines.
Streamline Master Data Management with it.mds
Learn more about how NTT DATA Business Solutions helps you improve master data management and improve data accuracy and integrity with it.mds.
Boost Your Sales Success with Digital Product Presentations and Simple Order Entry
Boost your e-commerce strategy and ensure your field sales teams always have customer data on hand with it.product catalog.
Efficient Incentive Management – the Key to Lasting Business Partnerships
it.smart suite enables companies to gain a clear overview of their incentive management programs and provide a reliable service to business partners.
Streamline and Integrate Your Supplier Collaboration
Gain transparency of your supplier database and optimize supply chain management with it.mx direct spend portal from NTT DATA Business Solutions.
Fast and Secure: Electronic Data Interchange with it.x-EDIconnect
Ensure fast and secure electronic data interchange between you and your B2B partners with it.x-EDIconnect from NTT DATA Business Solutions.
How to Achieve Consistent Logistics by Connecting the Entire Shipping Process with SAP
NTT DATA Business Solutions is the perfect partner to help businesses optimize the shipping process and logistics with the innovative, agile solution it.x-press.
Find the Right Solutions for Your Business
The NTT DATA Business Solutions AddStore helps you to find solutions that will quickly add value for your business by enhancing daily operations, solving operational challenges and transforming your systems so that they are able to meet future requirements.
About Us
We are an NTT DATA company and we focus on SAP solutions to create value for our clients all over the world. As a partner, we help you transform, grow and be more successful.
At NTT DATA Business Solutions, we design, implement, manage and continuously enhance SAP solutions to make them work for companies – and for their people.
NTT DATA Business Solutions around the World
We are there whenever and wherever you need us with offices and service centers all around the world.
Meet the NTT DATA Business Solutions Management
Get to know what makes the people who lead our organization tick. Read their biographies and take a look at their photos to put a face to the name.
Who We Work with To Deliver Success
We build our network through long-term partnerships. Discover who our partners are and how they help us to help you.
NTT DATA Business Solutions Company News and Information
Company press releases, images, and contact. The latest news to give you everything you need to write about NTT DATA Business Solutions.
Are you searching for answers or would like to receive more information? Just contact us – we will be glad to help.

Customer Experience & CRM

An Outline of Our Main Customer Experience Solutions

NTT DATA Business Solutions supports you and your company with the latest customer experience solutions. We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.

And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.

it.product catalog

Boost your e-commerce strategy and ensure your field sales teams always have customer data on hand with it.product catalog.

it.smart suite

it.smart suite enables companies to gain a clear overview of their incentive management programs and provide a reliable service to business partners.

SAP Customer Experience

NTT DATA Business Solutions supports you in creating a customer experience fit for the digital age with solutions from the SAP C/4HANA suite

More Expert Insights about Customer Experience

All articles

Company News

Experience Management – Empowered by Global Partnership with Qualtrics

Jan Ammann | Nov 16, 2020

Analytics

Your New Uncomplicated Travel Management with SAP Concur

Jan Ammann | Aug 23, 2020

Customer Services

How Can Digital Humans Improve Customer Service?

Thomas Nørmark | May 26, 2020

Global Blog

How to Master Growing Food Security Challenges

Martijn van Giessel | Aug 15, 2019

Analytics

Realizing Artificial Intelligence: Service Robot, Charming Pernille, ‘On Tour’

Thomas Nørmark | Jun 04, 2019

Global Blog

Integrated POS: The Fast Way to Streamline Your Sales

NTT DATA Business Solutions | May 08, 2019

Global Blog

Great Product Presentations with Our Mobile App: it.product catalog

Robin Hartmann | May 01, 2019

Global Blog

Boost Sales and Customer Loyalty with Transparent Incentive Management

NTT DATA Business Solutions | Apr 24, 2019

Cloud

Electronic Data Exchange Made Easy – with it.x-EDIconnect

Raphael Stumpf | Apr 18, 2019

itelligence is now NTT DATA Business Solutions

We will be even stronger for our clients, partners and employees.

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