SAP Marketing Cloud
Drive business outcomes and engage your customers more intelligently by leveraging the capabilities of SAP Marketing Cloud.
NTT DATA Business Solutions
Segment your customers into narrower groups than ever before with a detailed and automatically updated list of customer profiles. Replace mass marketing campaigns with highly personalized and automated campaigns customized for an audience as little as one person or triggered based on web behaviour. Analyze campaign performance in real time and track your marketing budgets and spend associated with your marketing activities. Drive business results by enabling your marketers to engage the right customers with the right content at the right time with SAP Marketing Cloud.
Key Features:
- Segment customers with ease: With the help of machine learning, identify new customer segments to target with personalized campaigns.
- Share data across departments: See real-time data from your sales and service teams and know your results sooner.
- Analyze ROI: Find our which half of your budget is being wasted and optimize your spend on the go.
Please notice: For B2C scenarios, we highly recommend ‘SAP Emarsys Customer Engagement’.
More Insights
Our CX Team
At NTT DATA Business Solutions, we are a team of passionate and experienced CX consultants. Though our primary focus is on the SAP Customer Experience suite, we are first and foremost CX consultants who believe that customers should be at the centre of any business. We advocate for building customer-centred business processes with the customer journey in mind in order to maximize the value for the customers while reducing inefficiencies for the businesses. Implementing a CX application is a great start towards meeting or even exceeding customer expectations, but this should not be a standalone initiative to place the customer at the centre of your business.
If you are curious about our services, what we have to offer and why us, please check out Your Situation – Our Services.
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Related Solutions For Enhancing Customer Experiences
SAP Emarsys Customer Engagement
Leverage the data in your organization to the fullest and use it to exceed customer expectations by delivering personalized engagements to your customers consistently and on every channel with SAP Emarsys.
SAP Customer Data Cloud
Establish the best possible foundation for your business and secure your customers trust by leveraging the power of SAP Customer Data Cloud.
SAP Customer Data Platform
Leverage the benefits of unifying and consolidating all your customer data in one single platform and solidify your position as a truly data-driven business with SAP Customer Data Platform.
Speak to Us Today
Want to know more about the solution? Do not hesitate to contact us.
Michael Vraa-Jensen
Director, CX LoB