NTT DATA Business Solutions

Customer Experience & CRM

We support you and your company with the latest customer experience solutions.

An Outline of Our Main Customer Experience Solutions

NTT DATA Business Solutions supports you and your company with the latest customer experience solutions. We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.

And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.

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SAP Customer Experience Suite

SAP Customer Experience suite will level up your CRM and customer data management. Learn how you’ll benefit from our implementation expertise.

SAP Customer Data Cloud

SAP Customer Data Cloud can help you master the new customer landscape and build trusted and valued relationships with customers.

SAP Marketing Cloud

SAP CX Marketing Cloud allows you to develop a deeper understanding of customers and engage with them intelligently, nudging them towards purchase.

SAP Commerce Cloud

SAP Hybris Commerce Cloud lets you engage and understand your customers throughout their commerce experience, from content creation through fulfillment.

SAP Service Cloud

SAP Service Cloud’s multi-channel ticketing, real-time service analytics and ERP integration help you stay one step ahead of customer expectations.

SAP Sales Cloud

SAP Sales Cloud is a modern sales force automation solution built by and for sales professionals with native collaboration and an intuitive user interface.