Customer Experience & CRM

An Outline of Our Main Customer Experience Solutions

NTT DATA Business Solutions supports you and your company with the latest customer experience solutions. We help you to understand your customers, engage with them and align your business processes along the complete customer journey – from marketing through sales and commerce to customer service.

And that’s not all. We can provide you with even more products, solutions and services. Start a conversation with us about your objectives, pain points, and ideas. We empower you to transform, grow and be more successful.

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SAP Customer Experience Solutions

Let us help transform your business with a full line of digital solutions powered by SAP Customer Experience solutions for Sales, Commerce, Marketing, Service and Billing.

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SAP Commerce Cloud

SAP Hybris Commerce Cloud lets you engage and understand your customers throughout their commerce experience, from content creation through fulfillment.

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SAP Customer Data Cloud

SAP Customer Data Cloud can help you master the new customer landscape and build trusted and valued relationships with customers.

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SAP Marketing Cloud

SAP Hybris Marketing Cloud allows you to develop a deeper understanding of customers and engage with them intelligently, nudging them towards purchase.

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SAP Sales Cloud

SAP Sales Cloud is a modern sales force automation solution built by and for sales professionals with native collaboration and an intuitive user interface.

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SAP Service Cloud

SAP Hybris Service Cloud’s multi-channel ticketing, real-time service analytics and ERP integration help you stay one step ahead of customer expectations.

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it.smart suite

it.smart suite enables you to strengthen relationships with customers and partners by streamlining your incentive programs.

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it.mx product catalog

Boost your e-commerce strategy and ensure your field sales teams always have customer data on hand with it.product catalog.

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