New technologies, changing market dynamics, and increasingly demanding customers are altering the way distributors do business. Find out how you can lead this revolution with the support of SAP solutions.
When it comes to technology, many distributors are still lagging behind. While digitization transforms operations in wholesale distribution, some companies are missing opportunities as they fail to utilize demand management systems, omnichannel commerce platforms, or inventory management solutions.
To boost customer retention, distributors need to gain a single source of truth and optimize processes. This enables them to not only know what’s going on in their business, but also keep customers informed, satisfied, and most importantly, loyal.
If you are currently facing one or more of these challenges, we can help you rethink your processes.
Constant changes in market dynamics for wholesale distributors have populated the roadmap to success with as many challenges as they have opportunities. Whether
those changes were accelerated by COVID-19, market disruptors, or labor challenges, the push toward digital transformation has driven an impressive amount of investment and innovation. That in turn has brought the focus to aligning people, processes, and technology in such a fashion that businesses can both scale and prioritize delivering added value. So much so, distributors must now change their mindset to compete based on customer experience rather than price.
The good news is that if they get this alignment right, distributors are poised to beat out market disruptors because of their deep understanding of their customers’ businesses and their relationships with suppliers. However, they can’t do that without investing in technology and being agile enough to implement the right components at the right time. Plus, they need to attract the right talent.
Having worked with many of the industry’s leading innovators and trendsetters, NTT DATA Business Solutions is the ideal partner for wholesale distribution. We draw upon our unparalleled experience in the industry, our understanding of country-specific requirements, and our long-standing SAP partnership to deliver value to our customers.
Furthermore, we use best practices and industry-specific software add-ons specially designed to accelerate the implementation of SAP solutions and minimize disruption to business.
Improving operational efficiency is a top priority in wholesale distribution. Before distributors can capitalize on the latest technologies, they first need to streamline and standardize their core processes. By integrating and automating procure-to-pay and order-to-cash processes, for example, distributors stand to save time, eliminate errors, and ultimately improve customer satisfaction.
There is a lot to gain from replacing stand-alone systems and point solutions. End-to-end integration enables distributors to gain accurate real-time insights based on a single version of the truth, so they can make the right business decisions and transform their business.
Wholesale distributors have a wealth of data at their disposal – but only a few innovative leaders are using it effectively. By analyzing this data, distributors can get deeper insights into their supply chain and make predictions to optimize demand management, planning, and sales processes.
Distributors are responding to increased cost pressure by trying to recover costs from vendors. Incentive management solutions enable distributors to gain a clear overview of complex discount, rebate, and commission programs so they can improve their profitability.
To meet rising customer expectations, enterprises need to reimagine their supply chain. Process automation, flexible IT solutions, and greater data transparency are key to efficient supply chain management.
Stefan Hoffmann, Wholesale Industry Solution Principal, NTT DATA Business Solutions AG
With SAP BPC all master data work off the same basis, meaning for example that ‚subscription‘ accounting processes now use the same account numbers. One solution for all, with everyone using the same standardized reports for their business.
Besides its specialization in sales and distribution, Hedef Grup also has operations in production, retailing, tourism, telecommunication and foreign trade fields.
Operating as the distributor of Makita and Dolmar, Reis Makina is one of the world’s biggest electric home appliances supplier in the machinery industry.
In today’s world, you have to do business on every channel to remain competitive. Distributors are now moving into e-commerce to open up new customer touchpoints, create new sources of revenue, and improve customer satisfaction.
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