New technologies, changing market dynamics, and increasingly demanding customers are altering the way distributors do business. Find out how you can lead this revolution with the support of SAP solutions.
When it comes to technology, many distributors are still lagging behind. While digitization transforms operations in wholesale distribution, some companies are missing opportunities as they fail to utilize demand management systems, omnichannel commerce platforms, or inventory management solutions.
To boost customer retention, distributors need to gain a single source of truth and optimize processes. This enables them to not only know what’s going on in their business, but also keep customers informed, satisfied, and most importantly, loyal.
Wholesale distribution is a massive and critical part of the economy, providing the products and services that keep everything moving. What will it take for wholesale distributors to thrive in the digital economy?
Our panel of experts got together to discuss the differentiators, challenges, best practices and vision for the future of wholesale distribution, including:
If you are currently facing one or more of these challenges, we can help you rethink your processes.
Constant changes in market dynamics for wholesale distributors have populated the roadmap to success with as many challenges as they have opportunities. Whether
those changes were accelerated by COVID-19, market disruptors, or labor challenges, the push toward digital transformation has driven an impressive amount of investment and innovation. That in turn has brought the focus to aligning people, processes, and technology in such a fashion that businesses can both scale and prioritize delivering added value. So much so, distributors must now change their mindset to compete based on customer experience rather than price.
The good news is that if they get this alignment right, distributors are poised to beat out market disruptors because of their deep understanding of their customers’ businesses and their relationships with suppliers. However, they can’t do that without investing in technology and being agile enough to implement the right components at the right time. Plus, they need to attract the right talent.
Having worked with many of the industry’s leading innovators and trendsetters, NTT DATA Business Solutions is the ideal partner for wholesale distribution. We draw upon our unparalleled experience in the industry, our understanding of country-specific requirements, and our long-standing SAP partnership to deliver value to our customers.
Furthermore, we use best practices and industry-specific software add-ons specially designed to accelerate the implementation of SAP solutions and minimize disruption to business.
Improving operational efficiency is a top priority in wholesale distribution. Before distributors can capitalize on the latest technologies, they first need to streamline and standardize their core processes. By integrating and automating procure-to-pay and order-to-cash processes, for example, distributors stand to save time, eliminate errors, and ultimately improve customer satisfaction.
There is a lot to gain from replacing stand-alone systems and point solutions. End-to-end integration enables distributors to gain accurate real-time insights based on a single version of the truth, so they can make the right business decisions and transform their business.
Wholesale distributors have a wealth of data at their disposal – but only a few innovative leaders are using it effectively. By analyzing this data, distributors can get deeper insights into their supply chain and make predictions to optimize demand management, planning, and sales processes.
Distributors are responding to increased cost pressure by trying to recover costs from vendors. Incentive management solutions enable distributors to gain a clear overview of complex discount, rebate, and commission programs so they can improve their profitability.
To meet rising customer expectations, enterprises need to reimagine their supply chain. Process automation, flexible IT solutions, and greater data transparency are key to efficient supply chain management.
In today’s world, you have to do business on every channel to remain competitive. Distributors are now moving into e-commerce to open up new customer touchpoints, create new sources of revenue, and improve customer satisfaction.
Steve Niesman
Jan 27, 2023
Bob Meyer
Jan 24, 2023
Bob Meyer
Jan 10, 2023
Thomas Nørmark
Jan 04, 2023
NTT DATA Business Solutions
Dec 21, 2022
Are you searching for answers or would like to receive more information on the wholesale distribution industry? Do you want more detailed advice from our experts?
Just contact us – we will be glad to help you.
