Achieve Success with SAP Solution Manager

The Cockpit of Your SAP Systems

Application Lifecycle Management with SAP Solution Manager

SAP Solution Manager enables you to establish centralized Application Lifecycle Management (ALM). ALM-specific processes, tools, and functions in SAP Solution Manager help support the entire lifecycle of every application – from development through to operation. Learn about the benefits of SAP Solution Manager services and optimize your SAP solutions.

SAP Solution Manager Services Overview

SAP Operations and Monitoring

In which areas could you optimize your IT processes and what can you gain from doing this? We support you, from analysis to implementation.

SAP IT Service Management

Become familiar with incident, problem, and service request management as well as managing knowledge articles and the service catalogue.

SAP Test Management

How effective is your test management setup? We show you how you can plan, develop, and perform tests more efficiently.

SAP Business Process Management

Maintain an overview of all processes and resolve any issues quickly. We show you what you can achieve with SAP Solution Manager and stringent business process management.

SAP Change Control Management

No changes are left undocumented: Seamless Change Control Management ensures that every requirement is implemented efficiently and in an audit-compliant manner.

SAP Solution Manager as a Managed Service

Receive access to a secure, cloud-based, best-in-class SAP Solution Manager system in as little as 2 weeks, with the full suite of functionality available.

Your Benefits

SAP Operations and Monitoring
  • Improve the performance and resource allocation of your system landscape
  • Reduce business downtime caused by technical systems issues
  • Use the free SAP HANA database license that is available with SAP Solution Manager (from Version 7.2)
SAP IT Service Management
  • Use predefined and standardized ITSM processes with SAP Solution Manager
  • Reduce effort and expenditure on IT administration with seamless integration of numerous processes
  • Improve the reporting and transparency of your IT processes
SAP Test Management
  • Increase transparency of software quality to avoid risks
  • Actively participate in the quality control processes for your software
  • Benefit from best practices for test management and quality control with predefined SAP solutions
SAP Business Process Management
  • Improve your internal IT architecture with our services
  • Utilize SAP Solution Manager to complete recurring tasks and to monitor your IT infrastructure
  • Make tasks more efficient in your SAP system with our assistance
SAP Change Control Management
  • Keep all software and configuration change control, ensure continuous quality improvement, and reduce risks
  • Reduce time and expenditure for IT administration by seamlessly integrating different processes
  • Optimize your reporting functionality and increase transparency of your entire IT infrastructure

Solution Manager as a Managed Service (SMaaMS) Micro-services

Security Patch Management

Security patch management may seem like one of those mundane tasks that gets scheduled “when time and resources permit,” but it’s a critical function if you want to protect against the increased threat from cyber-criminals targeting ERP applications.

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Functional Testing as a Service

In today’s high-speed business environment, continuous change, upgrades and conversions have become the reality – and having an efficient and effective testing process is imperative for success. That’s why many organizations are turning to automated testing to protect against potential programming bugs, release incompatibilities and security vulnerabilities.

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Proactive Data Reduction Analysis

The staggering growth of data in today’s complex system environments makes it imperative to develop a strong data management strategy to control costs and reduce risk. Our Proactive Data Reduction Analysis provides your business with ongoing analysis and recommendations to reduce and maintain the size of your SAP database.

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Functional and Business Process Monitoring

With ongoing monitoring of your SAP systems, our monitoring will proactively analyze the execution of your core business processes to increase availability, stability, performance and end-user satisfaction. Insight into current business processes will provide transparency to reduce inaccuracies in data and process disruptions.

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Custom Code Health Check

On-demand Custom Code Health Checks provide your company with a detailed analysis and transparency into your custom code to help you understand what code exists, how much it is actually used, and if it is appropriate. We will assist your company with custom code management and an analysis of your custom code objects, including usage, quality, and optimization.

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Transport Release Analysis

We help your business identify and analyze all the transport requests within your system -- including development, quality, and production – to understand potential problems and get recommendations before moving into deployment. By reducing production risks, your company will have greater quality assurance, avoid sequencing issues and transport breakages, and avoid downtime.

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SAP Solution Manager at Bank für Sozialwirtschaft

“All in all, Bank für Sozialwirtschaft AG has shown that in a company where SAP systems have long been in use and proven themselves, the SAP test automation solutions with CBTA can be used to quickly create robust and useful test scenarios. This takes the burden of recurring test tasks away from employees and adds real value to the company.”

Robert Töpper, IT Management, Bank für Sozialwirtschaft AG

Focused Solutions for Application Lifecycle Management

SAP Focused Run

Monitor and manage your large IT infrastructures with help from of a standalone solution for SAP HANA database-optimized solutions based on tools from SAP Solution Manager. We support you with our long-term experience in consultation and development with SAP Solution Manager.

Focused Build for SAP Solution Manager

Realize implementation projects in your SAP environment in an agile and efficient manner with SAP Solution Manager.

Focused Insights for SAP Solution Manager

Create IT business dashboards in just minutes and add value to your departments.

How Our Customers Benefit from Us

ARRI Group

With the SAP S/4HANA implementation by itelligence, ARRI not only streamlined processes, but also accelerated data analysis and modernized SAP applications. Thanks to itelligence's Managed Cloud Services, ARRI can rely on maximum security within the IT infrastructure.

DMG MORI Global One

Read more about how DMG MORI automated its repetitive processes with bots, developed by itelligence and now profits from cost savings and less workload.

Jowat

As requirements for qualitative Master Data Management increased at Jowat due to business growth, the company decided for itelligence's it.mds AddOn and in doing this, Jowat became a pioneer as the first German customer using the master data solution.

Denios

As part of the digitalization strategy, the development of a digital services roadmap helps to create new service offerings for customers and to position DENIOS as a leader in the market.

LOVOO

By implementing SAP S/4HANA Finance and opting for the itelligence Managed Cloud Services, Lovoo is prepared for SAP S/4HANA in the future and benefits from increased performance, real-time processed data, freed up capacity and a lot more.

Evergreen & SAP BW/4HANA

The implementation of SAP S/4HANA & BW/4HANA enabled Evergreen Garden Care to have their financial information in one place with profitability analytics instantly available.

ESL

Thanks to SAP S/4HANA Cloud, ESL can now enjoy significantly enhanced performance and also quick data access in real time. The complex project was completed successfully on time and within budget, so that the first go-live could be announced after just 3.5 months.

Certsure

Certsure was seeking a more efficient means by which to manage customer interactions. The aim was to improve responsiveness, modernise the flow of information, keep customers better informed, reduce strain on internal resources and raise the overall standard of customer service.

A market leader in fish and shellfish processing

The conversion and migration to S/4HANA was carried out very successfully, quickly, and smoothly.

Zinpro

Zinpro wanted an ERP that would grow as its own operations expanded, and knew their current platform was not robust enough to provide that infrastructure.

Application Managed Services
Why You Need Cloud AMS for SAP S/4HANA Public Cloud

Andy Biswas | Jan 26, 2021

Application Managed Services
The Why and How to Upgrading Your S/4HANA System

Andy Biswas | Jan 20, 2021

Application Managed Services
Prepare for Disaster Recovery to Avoid Risks and Downtime

Darren Mitchell | Dec 10, 2020

Application Managed Services
Hackers Are Targeting Vulnerabilities in your SAP Environment

Emery Streit | Dec 04, 2020

Application Managed Services
Achieve a Customized and Cost-Effective Cloud Migration Strategy for your SAP Applications

Bret Applegate | Sep 02, 2020

Application Managed Services
Move to SAP S/4HANA on Microsoft Azure with Confidence

Ted Tavrides | Jul 29, 2020

Application Managed Services
Cloud Migration and Support Models for SAP to Move Your Business Forward

Darren Mitchell | Jul 27, 2020

Application Managed Services
SAP Outsourcing – Discover the World of Data Centers

Bonhage Martin | Jun 16, 2020

Application Managed Services
Archive and Purge Data for More Efficient Operations

Michele Appel | Apr 20, 2020

Speak to Us Today

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