compliance management system

NTT DATA Business Solutions

Legal, Privacy and Trust

NTT DATA Business Solution AG has established a Compliance Management System to ensure complying with laws, regulations and social responsibility in its daily business transactions. Get an overview of the values we represent as a company and expect from our business partners to ensure a trusting partnership.

How We Handle Legal, Privacy and Trust at NTT DATA Business Solutions

At NTT DATA Business Solutions, we adhere to the highest standards of business ethics and integrity in our global business processes and strive to act in accordance with the requirements of our environment.

This commitment stems not only from a desire to avoid the numerous problems that unethical behavior or non-compliance can cause, but above all from the conviction that good ethics and compliance with laws, standards and business partner requirements are an essential foundation for doing business.

We strongly believe that ethical behavior has contributed and will continue to contribute to our mission of serving the company’s stakeholders through sustainable, profitable growth.

To remain successful as a company, we always strive to act in compliance with the law and with integrity, and to strengthen our internal organization through compliance measures. We must take these considerations into account in all our decisions and have the ambition to make the right decision in every situation.

As a global company, we have established a global compliance organization that develops and implements global compliance policies and procedures, uses awareness videos, specific training content and compliance tools for support, and monitors adherence to the overall compliance management system.

Statement from the Management Board

As a large, globally acting company, employer and trusted partner, we have a great responsibility. With SAP solutions – our core business – we create real added value for our customers. As a partner, we help companies transform, grow, and become even more successful with innovative solutions. This is our passion and mission. We promise our business partners and trust, value and stability. This applies not only for our customers, suppliers and partners, but also to the public and above all to our employees.

Norbert Rotter, CEO and Jürgen Pürzer, CFO at NTT DATA Business Solutions AG


Learn more about the contents of our policies and how you can report potential misconduct:

Code of Conduct

Our Code of Conduct defines the fundamental values by which we act at NTT DATA Business Solutions AG. In addition, the Code of Conduct defines the basis for our compliance management system and describes the standards that govern our daily activities at NTT DATA Business Solutions AG.

Read the Code of Conduct

Supplier Code of Conduct

Our Supplier Code of Conduct defines the values and requirements we place on our business partners in the course of our business activities. Compliance with and implementation of the principles set out in the Supplier Code of Conduct is essential for all our business relationships.

Read the Supplier Code of Conduct

Policy Statement

NTT DATA is committed to responsible corporate governance within the scope of their business activities in compliance with the provisions of the Act on Corporate Due Diligence Obligations in Supply Chain.

Read the Policy Statement

Whistleblowing System

As an internationally operating company, a fair and transparent working environment is of great importance to us. For this reason, we want to ensure that any violations of our guidelines or indications of possible violations are reported and clarified via our whistleblower system. Any reports are always treated as strictly confidential and can also be made anonymously. The goal of our whistleblower system is to protect employees, customers, business partners and NTT DATA from any form of non-compliance.

Read the Whistleblowing Policy

Data Privacy

The protection of personal data of everyone is our highest priority. Learn how we protect the rights and data of natural persons:

Data Protection Policy

The NTT DATA Business Solutions Data Protection Policy includes internal privacy topics and serves as instruction, but also as orientation for all NTT DATA Business Solutions employees.

Download the Data Protection Policy

Data Protection Whitepaper for Customers

With the Data Protection Whitepaper for our customers, we would like to provide information about the data protection practiced at NTT DATA Business Solutions and provide clarification.

Download the Data Protection Whitepaper

Privacy Policy

We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data solely in accordance with the content of this Privacy Policy and the applicable data protection regulations.

Read the Privacy Policy

Information for Data Subjects on the Processing of Personal Data in our CRM Systems

Here you can find the information in accordance with article 13 GDPR for the processing of your personal data as part of our Customer Relationship Management software for customer contacts: 

Read the information


Learn more about our legal system including the End User Licenses Agreement (EULA) for SAP On Premise Software and for our Own IP and Third Party Software:

End User Licenses Agreement (EULA)

The Legal End User Licenses Agreement (EULA) is a concept based on an aligned set of standard templates for all customer and group contracts. These are used by all NTT DATA Business Solutions companies worldwide.

Read the EULA for SAP On Premise Software

Read the EULA for Own IP and Third Party Software

NTT DATA Business Solutions software products, programs, material and services are subject to the Export Control and Sanctions Laws of different countries.

Read the Export Control and Sanctions Compliance

General Purchasing Terms and Conditions

The General Purchasing Conditions (GPCs) apply for all present and future business relationships with NTT DATA Business Solutions and for the ordering and procurement of goods and services by our company.

Read the General Purchasing Terms and Conditions

Legal Disclaimer

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of NTT DATA Business Solutions AG. The information contained herein may be changed without prior notice.

Some software products marketed by NTT DATA Business Solutions AG and its distributors contain proprietary software components of other software vendors. All product and service names mentioned, and associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information on this homepage is proprietary to NTT DATA Business Solutions AG.

NTT DATA Business Solutions AG does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained in the documents within this homepage. The documents are provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. NTT DATA Business Solutions AG shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected.

NTT DATA Business Solutions AG has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party web pages nor provide any warranty whatsoever relating to third-party web pages.

Take up Contact with Our Compliance Team

If you

  • have general questions about our compliance management system or
  • would like to make a complaint or report possible misconduct of applicable international or national laws,

you can contact us directly by sending this contact form to us.

Any suspicion of an actual or potential violation of laws or internal regulations – including on human rights and environmental risks or obligations – can be reported.

We comply with the provisions of the Whistleblowing Directive (EU) 2019/193 and its national implementations under the EU Whistleblower Protection Directive 2019/1937, as well as other locally applicable whistleblower protection provisions, in any complaint or report. All complaints and reports will of course be treated confidentially and can also be submitted without mentioning your name. They will only be passed on to the extent necessary and legally permissible with the protection of the reporter ensured.

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