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Dansk Supermarked Group is Demark’s largest retail business with more than 1,500 shops.
Visual manageability with everything in one screenshot gives 40 employees in Dansk Supermarkeds call centre better working conditions. Now customers get an answer to the most frequently asked questions straight away. Dansk Supermarked took on the task of developing it with the help of NTT DATA Business Solutions and the use of SAP NetWeaver Business Client.
Synoptik has had a strong cooperation with a team of consultants from NTT DATA Business Solutions. The Qlik technology opens a fast and intuitive way to knowledge and Synoptik preferred to let the NTT DATA Business Solutions consultants finish the development of the applications for the business users.