NTT DATA Business Solutions

Our SAP S/4HANA Best Practice Approach for the Life Sciences Industry

Optimize your process results and comply with international laws and regulations

Drive Standardization with SAP Best Practices

Unlock the true potential of SAP S/4HANA with it.lifesciences. We understand that there is no one-size fits all in the life sciences industry. With it.lifesciences, you can jump start your project, with more than 300 industry best practice processes already available and ready to adapt for your organization. These include processes to optimize R&D, compliant manufacturing, quality control, supply chain management, and more.

This page explains how we set up new implementations of SAP S/4HANA for life science and pharma companies. If your business already uses SAP, for example, ECC 6.0, you don’t have to set up a new implementation. We can upgrade your old system to SAP S/4HANA in a process known as validated system conversion.

Male person in pharma production hall

Introducing it.lifesciences

it.lifesciences is a complete ERP solution based on industry specific best practices and a proven project methodology. It’s based on SAP S/4HANA, a leading platform used for all standard financial, commercial, quality, manufacturing, and logistical processes.

Our implementations are certified by SAP and add features designed specifically for pharma and life science businesses for purchasing, planning, and production, as well as for plant maintenance, sales, management, and quality control of the entire chain.

In our almost three decades of experience, we’ve developed a library of best practice procedures in Biotech, OtC, API, Medtech, CDMO, Blood Plasma, and Start and Scale-Ups. These can be leveraged and will jump start the project.

With the right methodology, all of your computer system validation and compliance processes can be significantly easier, unlocking space to grow.

it.lifesciences in Numbers

Supported sub-industries
User requirements included
Industry processes covered

it.lifesciences in a Nutshell

Managing regulatory compliance in pharmaceutical industry with it.lifesciencesBP
Watch on Managing regulatory compliance in pharmaceutical industry with it.lifesciencesBP

Get a peek inside our process and see how we work. In this short video, you’ll learn which industry challenges are top of mind when we designed it.lifesciences.

it.lifesciences – The Right Formula for Your Pharmaceutical Challenges
Watch on it.lifesciences – The Right Formula for Your Pharmaceutical Challenges

Frans Nieuweboer, Director Life Sciences & Chemicals at NTT DATA Business Solutions, gives you an introduction to it.lifesciences.

How it.lifesciences Solves Your Challenges

A modern ERP should be able to unite data from all your critical systems in one place and be updated in real-time. It should allow you to track your quality and supply chain as extensively as desired, from raw materials to finished products. It should be user-friendly, can scale to support large volumes of data, and use machine learning to uncover trends faster than we can.

Our implementations of SAP S/4HANA enable all of these benefits. In addition to a next generation platform, our clients find it significantly easier to comply with increasingly complex rules and regulations, such as 21CFR Part 11 and Eudralex annex 11, while their processes are far less vulnerable to human error.

Product Features

it.lifesciences is designed to unite all of your data in one place, connect to LIMS, eQMS, MES, support updates in real-time, and uncover trends automatically, with the power of machine learning. Features for each business function include:

  • Research & Development: Formula management for product development and production processes, including sampling, controlling, and project management.
  • Compliant Manufacturing: Simple sales and production planning that responds to changing needs. Production cockpit with weighing and dangerous-goods integration.
  • Quality Control: Integrated quality management with comprehensive LIMS functionality. Automated printing of quality certificates, calibration, stability studies, extensive batch management, and cold chain management.
  • Supply Chain Management: Stock management and planning, including labeling requirements, track & trace functionality, and serialization.


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Our Platform - SAP S/4HANA

SAP S/4HANA is the fourth iteration of SAP’s enterprise-level business suite, running on the new HANA database. It’s the first in a new generation of ERPs, built with AI and machine learning capability.

Imagine having a single source of truth for all of your critical data. No more duplicate databases, delays while data is transferred between platforms, or costly mistakes from a lack of end-to-end visibility. SAP S/4HANA solves these common challenges with the additional benefit of AI.

Processes can be easily automated, while trends and insights in huge data sets can be uncovered automatically. Thanks to its new in-memory database and simplified data model, on SAP S/4HANA, vast amounts of information are available in an analytics dashboard that’s as user-friendly as a consumer product.

The platform can support any number of IoT devices, allowing you to record data from the plant floor and logistics network automatically. With the ability to easily adopt new features and no limits to scale, SAP S/4HANA can be the final step in digitizing your operation.

This system is designed to be scalable and modular. It can be hosted on SAP’s cloud or other hyper-scaler environments, including AWS, Azure, as well as with us.




What makes it.lifesciences different from other greenfield implementations?

it.lifesciences combines industry specific enhancements, and uses a project methodology that combines CSV with ERP project management. Re-using our documentation set and enhancements leads to a predictable project, both in outcome and costs.

What are the benefits of using a greenfield implementation?

A greenfield implementation provides the opportunity to redesign all your outdated processes and simplify your workflows. The new system can operate in parallel to your current system, allowing each department time to learn and slowly transition across.

What are the latest developments in it.lifesciences?

it.lifesciences evolves with every implementation. The latest additions are:

  • it.calibration, use our cloud based SAP BTP solution to manage your calibration process
  • CMO cockpit, manage your logistical flows in a single overview
  • Predictive Quality Management, predict the quality of your semi-finished or water loop
  • GxP Data Lake, use data analytics to optimize your manufacturing process

Who did you design it.lifesciences for?

We built it.lifesciences to serve the ‘cure’ providers in the life science industry. Both start-ups and established businesses can benefit from our solution, including:

  • Active Pharmaceutical Ingredient Manufacturers (API)
  • Biopharmaceuticals
  • Chemical Pharmaceuticals
  • Contract Manufacturing Organizations (CMO)
  • Over the Counter Medicines (OtC)
  • Medical Devices

Where can our new platform be hosted?

Our implementations of SAP can be hosted on any modern cloud-based environment, including SAP’s cloud, our own cloud, and other hyper-scaler environments such as AWS and Azure.


Hear From Our Experts

SAP S/4HANA is a stable platform that forms the foundation for automation and digitization preparing for Pharma4.0™.

Why Implement SAP with Us

Our project methodology is based on GAMP5, the pharma industry standard, as well as SAP’s own methodology, SAP Activate+. With many years of experience in life sciences, our specialists understand the complex nature of computer system validation, as well as the regulations your business operates with on a daily basis, such as Eudralex and 21 CFR Part 11. Our consultants have extensive experience in the highly regulated life science environment. Combined with our refined implementation process, this allows us to completely mitigate risk and keep budgets under control. We don’t just mean this figuratively, we back it up by providing a fixed cost as well as a fixed delivery schedule.

A full portfolio of services is available for all our clients: implementation consultancy, training, licenses, as well as functional and technical support. Implementations are crafted to solve your unique challenges, and they include only the software and hardware modules that make sense for your business. Our solutions are validated, future-proof, and risk-free.


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Custom Implementations, Delivered In A Fixed Time With Fixed Costs
Business people in an office organizing priorities.

Learn More About Us

Over our almost three decades working with SAP, we’ve helped more than 100 life sciences customers to modernize their ERP systems. Our work is on a global scale, with offices in more than 30 countries. But in addition to our ability to support large enterprises, we’re also the only SAP platinum partner to be focused on small to medium businesses in the life science industry.

The team of staff includes more than 200 industry specialists. Our experts aren’t merely knowledgeable about SAP, they have deep experience with Lab Information Management systems, MES, DMS, EQMS, and more. With successful projects in API, Biotech, OtC, Start-up, Blood Plasma, and Medical Devices, you’re in safe hands with us.



More about our life sciences expertise
Years in Life Sciences
Expert Consultants

Our Track Record

We’re NTT DATA Business Solutions, a platinum SAP partner who’s delivered more than 480 successful SAP S/4HANA projects across 30 countries. Our knowledge has been developed over more than 25 years consulting for life science and pharmaceutical businesses. Our implementation package is fully-qualified by SAP.

An Award-Winning Partner

Our SAP S/4HANA implementations have been acknowledged externally with multiple awards. In early 2021, we won the SAP APJ Award for Partner Excellence for SAP S/4HANA Movement. We’ve also earned multiple finalist positions in SAP’s Pinnacle Awards for the SAP S/4HANA Movement Partner of the Year.


These Life Sciences Customers Already Trust in Us

Two scientiests working on computer in laboratory
Basilea Pharmaceutica International

Basilea Pharmaceutical successfully navigates SAP ERP to S/4HANA migration, overcoming challenges like tight deadlines & compliance, with NTT DATA Business Solution's efficient Conversion Factory, ensuring future-readiness & innovation access.

Vetter Pharma-Fertigung

With the integration of Machine Learning into the purchasing process, Vetter Pharma-Fertigung GmbH & Co. KG was able to increase data quality as well as process efficiency enormously.

Fertin Pharma chose SAP standard
Fertin Pharma Choosing SAP Standard to Gain Extraordinary Benefits

Fertin Pharma’s former ERP platform did not support the company’s business strategy or growth. Together with NTT DATA Business Solutions, Fertin Pharma made an active and bold decision to go for a standard SAP S/4HANA solution as one of the first companies in Denmark.


How deploying SAP Datasphere (The new name for SAP Data Warehouse Cloud) across Sanctuary unified data across sites in England and Wales, allowing real time insights on the impact of COVID-19 to inform the direct response to protect residents and frontline workers.

Vetter Pharma-Fertigung

After successfully implementing SAP SucessFactors in a core hybrid approach, NTT DATA Business Solutions managed to introduce it.people document manager at Vetter in just a few months.

Royal Herkel

To gain more insight into future demands and in order to become more flexible, Royal Herkel implemented SAP S/4HANA in 2019. As a result, the company saw the turnover of their products grow by more than twenty percent in 2020.

Learn About SAP S/4HANA From Our Experts

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Contact Us

Why search for the answer yourself when you could talk with one of our experts. Explain your unique challenges and our consultants will put together specific recommendations for your organization.

There’s no pressure to commit when you speak with our team, we’re here to help first and foremost. Get in touch now.