Optimize the Food & Agro Supply Chain - from crop to plate - with our fully integrated solutions

Increasingly demanding customers and suppliers, stronger traceability focus and new technologies are altering the way Food & Agro companies do business. Find out how you can lead this transformation.


Optimize Food & Agro processes with tailored solutions from NTT DATA Business Solutions

Today’s Food & Agro businesses face a host of new challenges. Customers want to know exactly what they consume: from which grower in which country is the product? Is it grown, harvested and processed in a safe and environmental-friendly way? And in a way that optimises the nutritional value? Suppliers want a flexible business partner, who can commit to a long term volume contract combined with short-term process cycles and who can help them leverage new technologies on smart farming and the Internet of Things. More stringent food safety regulations and fierce competition force Food & Agro companies to optimise their traceability and recipe management.

To overcome these challenges, Food & Agro companies need to bring all of their processes together in one platform – with tailored ERP solutions providing integrated planning and transparency across the supply chain.


NTT DATA Business Solutions has a lot of experience in the food and agriculture sector and knows the best practices in our industry. Thanks to NTT DATA Business Solutions, we now are able to better prepare ourselves to future developments, supported by a standard ERP solution that grows with our needs.

Wilfert van Veldhoven, Manager Finance & Control, Sensus (Royal Cosun)

Current Hot Topics for Food & Agriculture companies:

Connected Food Supply Chain

The Internet of Things is transforming the way farmers, food manufacturers and distributors produce, process and sell food. It all starts at the field, where farmers optimize yield, reduce the usage of scarce natural resources and make the most efficient use of existing arable land by leveraging IoT technology. The use of GPS services, smart equipment, sensors, drones and satellites imagery collects and combines real-time data on crop growth, moisture level, soil characteristics, weather conditions and more.

Decision support systems translate these input data into agronomic advice. With this information the farmer can more precisely determine when to plant, when to irrigate and what crop protection to use. The “Food Supply Chain 4.0” continues with transportation companies, who have connected their cargo with sensors and apply predictive analytics: not only to track locations and provide their business partners with real-time delivery information, but also to monitor the freshness of the products by monitoring temperature and humidity level in their containers or trucks. Agro-Food manufacturing companies use the IoT not only to connect with their business partners achieving full supply chain transparency, improving food safety and reducing the probability and the impact of recalls. Manufacturers also streamline their own operations by connecting their machines and tools. Required maintenance can be signalled before a machine actually breaks down, which reduces downtime. Quality issues can be reduced by the use of sensors: eg. by signalling the door to a refrigerator room has been left open too long. Inventory and storage conditions can be optimized.

Last but not least, the consumer experience is transformed due to IoT. Fresh food boxes with recipes delivered at home; QR codes on a food product, allowing the consumer to get detailed product information; personalized coupons; personalized nutrition information; scan-and-go apps using smartphones… Also, grocers are experimenting with determination of food freshness by using video analytics and gas sensors; all in order to avoid spoilage and optimize consumer experience.

The Connected Food Supply Chain transforms the way of doing business for farmers, agro-food manufacturers, food transportation companies, CPG brands and consumers. Itelligence solutions are designed to support you in this transformation. Our technology platform enables you to process data of any kind of machine, mobile device or sensor – merging it with transactional business data, geographical services or unstructured information from social media; then turning it into relevant business steering information.

Global Batch Traceability

Transparency across the Food supply chain is not only driven by regulation, but also by consumer demand. Consumers want to know exactly what they consume: from which grower in which country and which region is the product? Is it grown, harvested and processed in a safe and environmental-friendly way? And in a way that optimises the nutritional value? Consumers also want clean labels: detailed specifications in comprehensive language, which indicate at a glance if the product is meeting their expectations (e.g. biological, gluten-free, halal, without preservatives, …). NTT DATA Business Solutions Food & Agro solutions are tailored to support all these demands. Our industry solutions are based upon the SAP S/4 HANA platform, enabling seamless integration with your business partners. Our Global Batch Traceability solution graphically displays all steps in the supply chain, from raw material to end product, on batch level. Source data is coming from our ERP solution but can also come from other sources like co-packers, suppliers or quality control agencies.

Matching Demand and Supply

Food & Agro companies have specific planning challenges that stem from working with fresh raw materials / livestock. Being it seeds, flowers, vegetables, dairy or meat: supply of raw material is always fluctuating. This can be due to seasonal patterns, changing growing- or harvest conditions, volatile market prices…In any case, long-term supply can only be planned on high-level (e.g. estimated volumes, period, quality) whilst detailed material specifications are not known until short-term, often only upon material receipt. Demand in Food & Agro is, on the other hand, getting more and more specific: both private label and retail customers are improving their labelling and quality requirements. Balancing make-to-order and make-to-stock is therefore a key requirement for success.

Solutions for the Food & Agriculture Industry

Solution brief it.food
Solution Brief
Solution brief it.food

Optimize your process results and comply with international laws and regulations with our specialized solution it.food.

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Solution brief it.agriculture
Solution Brief
Solution brief it.agriculture

Optimize your agro processes with a flexible ERP solution made for the fresh produce industry.

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Streamline Master Data Management with it.mds

Are you struggling with poor data quality and, as a result, with costly, error-prone processes and reporting? Then it is high time to find out about our self-developed solution it.mds.

it.mds provides full data transparency and simplifies your processes by managing, consolidating, and harmonizing all master data in one single central, integrated solution.

Read more

Our Food & Agriculture Specialties

Dairy Sector

The growth of the healthy snacking culture and of online and mobile shopping are changing the way dairy food is being bought and consumed. Adapt to these trends through better use of technology and data to target customers with tailored offers. At the same time, ensure that supply and demand are in line through better inventory management. With our extensive knowledge of dairy industry processes, we can help you overcome these new challenges.

Bakery & Confectionery

Over the past few years, sales figures in the bakery & confectionery industry have nearly stagnated due to customers’ changing nutrition habits. However, to stay competitive it is more crucial than ever. As a basic requirement, you have to ensure that all processes – such as recipe management and quality control – run smoothly. Our experts support you with industry-specific SAP solutions so that you can concentrate on your core business: the production of culinary delights.

Meat Industry

Food safety regulations are particularly stringent in the meat industry, and compliance is vital for avoiding costly penalties – or, even worse, closure of the company. Moreover, legal requirements are changing fast and it is not easy to keep track of them all. We will support you with our proven expertise and SAP solutions that are tailored to your unique requirements.


The potato chain will look completely different in 20 years. Innovation is a must to meet the rapidly changing demands of consumers and the increase of stricter laws and regulations. Not to forget the increasing focus on sustainability and the environment. Technological innovations speed up all changes. NTT DATA Business Solutions can help you make the next step.


Digital transformation and changing consumer buying habits mean that analytics and big data are now requirements in the consumer durables industry. Companies must tackle the topics of cloud adoption, data security, and SAP HANA to stay competitive in the growing global market. Profit from our technological thought leadership and industry-specific knowledge to overcome any challenge you may face.

Are You Facing Similar Challenges in the Food & Agriculture Industry?

  • Are you struggling to meet traceability demands, both regulatory and from your customers and business partners, across the food chain?
  • Is your outdated IT infrastructure leading to inefficient business processes?
  • Are you struggling to get real-time insight into your process efficiency; to optimise your recipes, your co-products and by-products, your yield and your operating margins?
  • Is it increasingly difficult for you to match supply and demand?
  • Is your supply management influenced by fresh raw materials with seasonal harvest patterns, fluctuating quality characteristics and volatile prices?
  • Are your demand predictions being complicated by short cycle times and tight restrictions on a/o Country of Origin, Biologic, Halal?
  • Are you familiar with all the compliance issues and food safety risks caused by a growing global economy?
  • Are you struggling with emballage management?
  • Is a lack of system integration making it difficult to gain a clear and complete picture of your overall operations?
  • Is data transparency and data analytics increasingly important for your company?

If you are currently facing one or more of these challenges, we can help you rethink your processes.

Industry-Specific Processes for Food & Agriculture

Inventory and Supply Chain Management

  • Manage inventory in multiple, concurrent units of measure where needed, and allow seamless processing in all units (e.g. pricing at the in-process scale)
  • Manage all inventory formats, including customer-owned, customer-pegged (promised), made-to-order (private label), quarantined, pre-approved by quality, etc.
  • Manage all traceability issues, lot track & trace, quality recall management, etc.

Sales and Operations Planning

  • Evaluate all options for improving the business
  • Explore product mix, customer mix, supply planning with ingredients and dry goods sourcing, supply chain costs, and optimization of cost options to maximize margins
  • Collaborate across all roles and functions to build the best plan

Product Lifecycle Management

  • Streamline PLM from product inception to disposal – and align the business’s product portfolio to its objectives
  • Transition from R&D to production in a well-planned, thoroughly coordinated manner

Pricing, Promotions, and Commissions

  • Manage complex customer pricing including deep top-to-bottom logic to accommodate complex contractual pricing component details
  • Assign prices based on individual product characteristics
  • Handle promotional pricing issues connected to the physical logistics planning cycles (inventory, transportation, etc.)
  • Implement automated price optimization based on demand
  • Compensate broker/distributor channels accurately, with links to the end customer where needed

Multichannel Sales

One system to handle:

  • direct
  • indirect via brokers/distributors
  • B2B and B2C e-commerce and online stores

Analytics & Yield Management

  • Align analytics with strategic needs throughout your business process
  • Manage yield throughout the buying, production, storage, and logistics execution processes – focus this effort on critical control points rather than inefficient all-encompassing scope
  • Increase visibility to key performance areas for business leadership, real-time, in-process (no closes needed)
  • Streamline end-of-month and end-of-year processes for fast, accurate completion
  • Leverage imbedded analytics for real-time feedback on critical issues, such as yield

Profitability Analysis

  • Start with the right level of granularity to allow management of margin at the right level of detail for your business – most consumer products businesses need visibility at the customer and product level of detail
  • Slice and dice your profitability analysis to see the effects of customer/revenue and product/cost mix, logistics execution, and other factors influencing profitability – use this information to improve the sales and operations planning process

It's Often the Little Things That Make the Difference

We understand the subtle differences among the food & agriculture industry’s specialties. As such, we have developed a multitude of industry-specific products to provide our customers with tailored SAP solutions – whether on-premise, cloud, or hybrid.

Jacques Scheutjens, Food & Agriculture, NTT DATA Business Solutions Benelux

NTT DATA Business Solutions: Experience Meets Innovation in Food & Agriculture

As a trusted long-standing partner of SAP, NTT DATA Business Solutions is part of the development process for industry-specific solutions from the outset. Combined with over 25 years’ experience in SAP implementations across multiple industry segments, this gives us unparalleled knowledge of the consumer products industry. It also puts us at the forefront of innovation in the sector, meaning that as we grow, you grow.

What’s more, thanks to our global presence, you can benefit from our best-in-class B2B and B2C solutions and round-the-clock consulting, wherever you are.

How Our Customers Benefit from Us

BIP Holland

We transformed a local ERP system into a single solution that consolidates the data of all their international branches. Read how we helped BIP in their digital transformation.

Leão Success Case – ARMS

Formed in 2007 from a joint venture between Coca-Cola Brazil and its regional manufacturers, Leão Alimentos e Bebidas, formerly known as SABB – Sistema de Alimentos e Bebidas do Brasil, is responsible for the entire national line of non-carbonated beverages, teas and energy drinks from Coca-Cola.

JTI Success Case – Rollout SAP e GUEPARDO

With over 27,000 employees and operations in 120 countries, the JTI Group has been growing since 1999, when it joined the US company, R.J. Reynolds. Eight years later, with the Gallaher merger, the tobacco company doubled in size.

FEMSA Success Case – Billing System implementation

Founded in 1995, FEMSA is responsible for its own production and bottling, as well as selling and distributing beverages in the west of São Paulo and throughout the Brazilian State of Paraná.

Ourofino Success Case – SAP ECC Sybase ASE, GUEPARDO and AMS Suite

Ourofino Agronegócio is one of the largest companies in the Brazilian market of veterinary products and is considered one of the most modern factories in this segment in Latin America. It is respected in the market for the quality of its products, for its innovative attributes and the way it…

Leão Success Case – WMS

Formed in 2007 from a joint venture between Coca-Cola Brazil and its regional manufacturers, Leão Alimentos e Bebidas, formerly known as SABB – Sistema de Alimentos e Bebidas do Brasil, is currently responsible for the entire national line of non-carbonated beverages, teas and energy drinks.

Ourofino Success Case – AMS Suite

Ourofino Agribusiness is one of the largest companies in the Brazilian market of veterinary products and is considered one of the most modern factories in this segment in Latin America. It is respected in the market for the quality of its products and for its innovative attributes.

Belagricola Success Case – S/4HANA, MDG e GUEPARDO

Belagrícola is one of the largest provider of solutions for farmers, with a technology-based portfolio of products and services. Considered as one of the biggest players in national agribusiness, it expanded its activities to the international market, always reinforcing its DNA: innovation, passion

Castrolanda Success Case – SAP S/4HANA and GUEPARDO Tax Software

Castrolanda, one of the largest agribusiness companies in Paraná, is a Cooperative headquartered in Castro, founded in 1951. The Cooperative has business units divided into Operations (agricultural, meat, milk, potato, energy, and administration) and Industrial ( meat, milk, and potatoes).

Vreugdenhil Dairy Foods

Together with the Vreugdenhil team, we successfully implemented SAP S/4HANA in an operative supply chain that has no room for disruptions or errors. Read how we broke down silos, upped business process efficiency, and went live during peak milk production season.

Food traceability

Smart technological solutions such as traceability software create insight, efficiency and safety in the food chain. Every movement of a product can be followed at any desired level: per crate, pallet or batch – and across all locations and warehouses.

Farmbot in Action

How will we feed nearly 10 billion people in 2050 on this planet? How can we handle the growth of food demand short-term in the next years? How can we stop nature destruction and foster natural awareness for our future?

Imagination and new ways of thinking are needed to handle the global food challenges of the future. In this video you can watch a replay of the original pitch at the global NTT Data Hackathon 2017 to showcase the potential of a farmbot network to establish a platform for future Smart City Farming.

White Paper
Reimagine Your Business and Learn How to Compete Successfully in the Digital Economy

Here you get to know what to do. Our expert, Don Mackenzie, gives useful advice about how to create consumer-driven buying experiences and how to maximize supply chain performance.

Download now

Learn What Our Experts Say About the Food & Agriculture Industry

Benelux blog
Een veilige vleesindustrie met blockchain

Henk Evers | Aug 11, 2021

Benelux blog
How Robotic Process Automation can improve your Food & Agriculture business processes

Jason Jokhoe | Jun 23, 2021

Benelux blog
Een Efficiënte Indroogoplossing voor de Kaasbranche

itelligence | Jun 18, 2020

Benelux blog
Een complexe warehouseplanning versimpelen binnen AGF

itelligence | Jun 18, 2020

Benelux blog
Controle over complexe financiële stromen in Feed

itelligence | Jun 18, 2020

Benelux blog
Een Flexibele Digitale Standaard van AGF tot Kaas

itelligence | Jun 18, 2020

Benelux blog
Urban Farming: Future or Fiction

Marc van Rijswijk | Jun 06, 2019

Benelux blog
A Hard or Soft Brexit? Potato, Potahto!

NTT DATA Business Solutions | Apr 25, 2019

Benelux blog
Chocolate letter exposes food challenges

Martijn van Giessel | Jan 22, 2019

Speak to Us Today

Are you searching for answers or would like to receive more information on the Food & Agriculture consumer products industry? Do you want more detailed advice from our expert or wish to book one of our Food & Agro workshops?

Just contact us – we will be glad to help you.

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