Proven and Stable IT Solutions for the Life Sciences Industry

Stay compliant and be ready for a new technological era with validated end-to-end visibility and traceability in life sciences.


Human Life Has to Be Supported – by Incorporating Powerful Solutions.

Life science is an industry that dedicates itself to the greatest good: human life. Day by day, employees of the life sciences industry work passionately on breakthrough medical products, do pharmaceutical research and conduct testing experiments that all have a common goal – to improve the lives of every human being. It is an industry we all profit from.

For safety reasons, disciplines like pharmaceuticals, medical technology or biotechnology have to abide by strict compliance rules. Working in these fields is increasingly difficult since these regulations often change and need to be quickly adjusted to new standards.

At the same time, life science is an expanding market in which the competition constantly grows. Validated, smart and effective processes are a necessity to stay in the race against business rivals.

With the help of innovative SAP solutions, companies in the life sciences industry can master these challenges. Fast data management technologies allow companies to stay up-to-date in regard of compliance rules and therefore enable high standards in product quality as well as patient safety.

Our Approach for the Life Science Industry

Data integrity, product quality, and patient safety are the pillars of our industry. With increasingly tighter rules and regulations and growing market pressure, compliance becomes challenging.

Our SAP & CSV/CSA certified team supports you with a risk-free and validated SAP S/4HANA move to our life sciences-specific SAP solutions. With extensive experience and in-depth knowledge of the industry, we take on a process-oriented approach to deliver a documented, proven, stable, and validated platform.

Our best practice, future-proof and integrated solutions let you gain the upper hand, while we keep validation costs at bay.

What Are Your Challenges in Life Sciences?

  • Are you struggling to adhere to increasingly strict compliance regulations?
  • Is your supply chain complex and hard to monitor, causing problems in formula- and batch management?
  • Are unconnected, time-consuming production control processes holding you back?
  • Do you lack the transparency necessary to ensure comprehensive quality management?
  • Do you want to bring together different datasets from your systems and applications in one overview?
  • Are you striving to gain more insight into your end-to-end chain?
  • Are accurate data in real time necessary for your daily business?
  • Is your current platform able to integrate new technology that is needed for the next generation of Pharma?

If so, you may need to rethink your processes. And that’s where we can help you.

Go, find solutions

Producing a Covid-19 Cure: Time is of The Essence, Optimizing Business Processes Helps

When time is of the essence, optimizing business processes and reducing risks, will help you to focus more on your core business. Read how Aspen, Novavax, and Sanquin Plasma Products are trying to find a vaccine and cure for covid-19.

Read the full story

Life Sciences Sub-Industries We Specialize In

The life science industry encompasses several sub-industries like blood plasma derived medicines or biotec. Which one is yours? Click through and find out in which sectors we are specialized and able to support your IT infrastructure.


Blood Plasma Derived Medicines

Our vast experience in the blood plasma industry led to the development of a set of plasma specific best practices. We combine proven SAP technology with our industry specific solutions. The consultants of our dedicated plasma team are familiar with the complex business processes and know how to work in strict GMP and validated environments.

Medical Technology

Medical technology companies need to focus more than ever on delivering faster and cheaper products that enhance patient health. Thanks to our experience with regulations, audit trail management, R&D, and UDI, we can help you focus on your core business and your customers. With our industry solution you spend less time and money on compliance.


Complying to regulations, managing high R&D costs while only a few products successfully reach the market, and keeping up with the market pace. These are just a few challenges biotech faces. Our extensive experience in optimizing GMP and FDA compliant business processes in validated environments helps you get ready for Pharma 4.0 and work more cost and productivity efficient.


Like the chemical and pharmaceutical industry, legal regulations in the cosmetics industry are incredibly stringent – but they are also unique to the sector. With many years of experience in the industry and an IT solution tailored to its specific requirements, we help you overcome the increasing challenges of the digital age – from in-process product testing and sample management to maintaining a full audit trail.

API Processing

Active Pharmaceutical Ingredients (API) are vital to any drug. They are subject to rigorous rules and regulations to ensure the API’s are safe, of high quality, and deliver a high efficacy. Our dedicated team knows the challenges in production planning, EH&S, REACH, and GxP and will help you streamline your business processes.


Over-the-counter (OTC) drugs and products are subject to stringent rules and regulations, but also compete under the market pressure of a retail environment. Our experience in GxP and FMCG environments, combined with our validated IT solutions, provide you with a future-proof and stable system. Stay compliant with any rules and regulations, while becoming more cost efficient in your daily operations.

Our Preconfigured and Proven Industry Solution for Life Sciences

Discover our it.lifesciences template based on the latest release of SAP S/4HANA. It covers and improves standard business processes, complemented by industry specific best practices and functionalities taken from our 25 years of extensive experience in life sciences and pharmaceuticals. Our template and methodology are proven in different sectors like API, CMO, OTC, bio & medical technology.

We’ve developed a powerful validated implementation methodology that is in line with GAMP5 guidelines and is thoroughly documented throughout by our own CSV experts.

Discover our it.lifesciences solution

Compliance with all legal requirements

User requirements included

Industry processes covered

Sanquin Plasma Products

A solution based on solid foundations, that is delivered with no significant issues and within the agreed time.

Duco Brouwer, Vice President Supply Chain Management, Sanquin Plasma Products

Read full story

Validated SAP S/4HANA MOVE for Life Sciences and Pharmaceuticals

Comply with challenging regulations and requirements. Gain real-time insight into your entire supply chain. Optimize your process results. Pave the way for fast, data-driven decision making. Discover what it means to become an intelligent enterprise in life sciences and pharmaceuticals with the strong digital core of SAP S/4HANA.

Our life sciences consultant Ruud Nieuweboer from NTT DATA Business Solutions Benelux tells you everything you need to know about our unique Validation Services for a move to SAP S/4HANA in life sciences and pharmaceuticals. He also explains how moving to this new platform with the help of our experts guarantees a risk free, validated, and smooth transition.

Benefits of SAP S/4HANA for Life Sciences

End-to-End Traceability

A single source of truth throughout your entire chain that ensures quality and traceability from raw material to finished product and is compliant to guidelines and regulations set by GMP, EudraLex, and the FDA.

Full Supply Chain Visibility

Enable quick and accurate decision making by gaining full transparent insight into your entire supply chain. From initial customer demands to the manufacturing capacity of your production facilities. The user-centered functionalities provide you with accurate and clear information overviews in a few clicks.

Shop Floor Integration

Integrate smart technology like IoT and sensors, and seamlessly connect your manufacturing processes with other business processes for a real-time 360°-view of your entire supply chain.

Ensuring a Validated Platform

CSV certified with thorough GxP knowledge: We work with a GAMP5 compliant implementation methodology that features proven risk mitigation and is documented throughout.

Proven Industry Best Practices

Integrate SAP add-on solutions – like SAP SuccessFactors and SAP Ariba – and best practices that have already proven themselves in your industry, and with which we have extensive experience.

Future-Proof Solution

Scale up whenever your business demands it. SAP S/4HANA integrates easily with industry specific and best of breed solutions. This flexibility lets you respond quickly to changing market conditions.

Validated Implementation of SAP S/4HANA at Bilthoven Biologicals

Bilthoven Biologicals (BBio) needed a state of the art solution that could both simplify their application landscape and improve their existing business processes.

With the validated implementation of SAP S/4HANA, BBio gained a fully transparent logistics chain that is fully compliant.

Read full story

Strictly Regulated, yet Flexible

The dynamics within the pharmaceutical industry are at odds with strict regulations. Our industry-specific solutions enable customers to demonstrably comply with legislation, but also provide the necessary flexibility to respond quickly to continuously changing market conditions.

Frans Nieuweboer, Global Digital Director Life Sciences, NTT DATA Business Solutions AG

Become More Intelligent with SAP Track & Trace Solutions

Serialization with SAP ATTP for Global Compliance

Serialization is a complex subject, in which international laws and regulations, IT and logistics come together. SAP Advanced Track and Trace for Pharmaceuticals (ATTP) minimizes the costs of maintaining compliance and supports a secure supply chain.

This innovative serialization and track-and-trace solution helps pharmaceutical manufacturers validate products, integrate business processes, and communicate with regulatory bodies. In this way, the tracking software contributes to patient safety.

Learn more about SAP ATTP

Batch Management with SAP GBT for Fast Issue Solving

How can you ascertain the origin, current location, and quality of products? SAP Global Batch Traceability (GBT) makes all movements and relevant features transparent, from raw material to packed product. SAP GBT enables an effective and efficient analysis of the complete genealogy.

The batch management system links data from different sources and brings it together in one system. Using a powerful and fast search engine, organizations have access to a single version of the truth.

Learn more about SAP GBT

Integration of SAP Global Batch Traceability at Sanquin

With SAP GBT, Dutch blood bank operator Sanquin now has the ability to integrate all the batch relevant data using internal and external sources, and get a direct overview of their supply chain from a logistics and quality perspective.

This continuous ‘situational awareness’ will ultimately protect their product, their brand, and most importantly their patients.

Read full story

These Products and Solutions Make Your Daily Operations Even Smarter


Optimize your process results and comply with international laws and regulations with it.lifesciences, our expertise for the pharmaceutical industry.


Learn more about how NTT DATA Business Solutions helps you improve master data management and improve data accuracy and integrity with it.mds.


Ensure global compliance with SAP Advanced Track and Trace for Pharmaceuticals


With SAP Global Batch Traceability product safety is guaranteed.

SAP Information Collaboration Hub

The information collaboration HUB (IC Hub) for life sciences is a cloud platform, developed to enable secure information exchange between business partners.


What is SAP S/4HANA? Why should I move and how to transition to it? Become flexible and agile by implementing the digital core to your business.

SAP SuccessFactors

Improve talent management and employee engagement with cloud-based software from NTT DATA Business Solutions. We help you find the right HR solution such as SAP SuccessFactors.

Thrive with Our GxP Validated Managed Services and Managed Cloud

Focus on your daily operations and deliver high quality products and services, while we make sure your validated IT systems and internal processes run smooth and in continuous compliance with Good Manufacturing Practices (GMP) guidelines.

Our Validated Managed Services will undoubtedly meet your high expectations by delivering an excellent application and unrivaled system performance.

We offer Validated Managed Services on our GxP validated private cloud environment, which is frequently audited by regulated companies. Together with our partners AWS and Azure, we also host Managed Services on a secure and stable public cloud that is GxP validated.

Click for More Details about Validated Managed Cloud Services

  • Our Integrated Management System complies with GMP and FDA (21CFR pt. 11)
  • Internal Control System verified according to international standards (ex: ISAE 3402)
  • ISO/IEC 27001:2013 certified information security management system
  • Service management system matrix certification with ITIL confirmed (V3) – ISO/IEC 20000:2011
  • Global SAP certified provider in cloud and hosting services
  • High availability SLA and high focus on risk free Managed Services
  • Extensive disaster recovery options
  • Keeps company critical applications stable at all times
  • Meets 21CFR and EudraLex requirements
  • Possibility to host your solution in a public or private cloud, which makes hyper scaling an option
  • Latest SAP S/4HANA innovations are available in the cloud

Life Sciences Expert Blog

Benelux blog
Operationalizing Your GxP Data Lake: A Solid Foundation for Compliance in a Pharma 4.0 Production Environment

Danny Groothuis | Oct 20, 2021

Benelux blog
Serialization Supply Chain Challenges Series: Leverage the Complexity of Serialization in Your Pharmaceutical Supply Chain Processes

Robert Klauss | Jul 23, 2021

Benelux blog
How RPA is Innovating the Life Sciences Industry

Pim Clarance | Jun 09, 2021

Benelux blog
Serialization Supply Chain Challenges Series: Why Supply Chain Processes in Pharmaceuticals Become Increasingly Complex

Robert Klauss | May 21, 2021

Benelux blog
Enhance the Quality of Your Drug Products with an Internal Cold Chain Solution

Edgar Fischer | May 12, 2021

Benelux blog
Producing a Covid-19 Cure: Time is of The Essence, Optimizing Business Processes Helps

Frans Nieuweboer | Oct 16, 2020

Benelux blog
Making Cold Chain Predictive

Ruud Nieuweboer | Mar 19, 2019

Benelux blog
Re-imagine your Supply Chain Traceability

Ruud Nieuweboer | Jul 16, 2018

Benelux blog
From ordering to strategic sourcing: a valuable procurement upgrade

Frans Nieuweboer | Jul 16, 2018

Trust Our Life Sciences Expertise

We have been around for more than 25 years, working side by side with companies in life sciences and pharmaceuticals to improve their business processes, while continuously maintaining end-to-end compliance with the increasingly strict rules and regulations. To cater to your industry specific needs, we’ve developed a templated SAP industry it.lifesciences solution that can be up and running in accordance with GxP in a short period of time and makes use of proven accelerators.

We are an experienced SAP recognized partner, highly skilled and experienced in validated software implementations, Validated Managed Services, and Validated Managed Cloud. Whatever you need, we deliver risk-free, stable, and proven solutions that make your company thrive and get you ready for this technological era. Get to know us.

SAP Partner Packaged Solution – it.lifesciences

Our Expertise in Numbers

Industry Experts


Life science and pharma is one of our strategic global growth industries. Our SAP life science and pharma solutions create value and support our customers’ transformation into intelligent enterprises. With innovative solutions and validated services, we enable our customers to stay innovative in a highly regulated industry.

Norbert Rotter, CEO NTT DATA Business Solutions

How Companies Benefit from Our Life Sciences Experience

Aché Success Case – SAP GRC e NF-e

When Aché had to comply with legal requirements for storage and management of electronic tax documents, it chose NTT DATA Business Solutions Brazil, to perform the implementation.

Aché Success Case – SAP HANA

Aché Laboratórios Farmacêuticos S.A. is a 100% Brazilian company, with 50 years of experience in the market. It is one of the largest demand generation and sales forces in the pharmaceutical sector in Brazil, as well as exporting to 20 countries in the Americas, Africa, the Middle East and Japan.

Royal Herkel

To gain more insight into future demands and in order to become more flexible, Royal Herkel implemented SAP S/4HANA in 2019. As a result, the company saw the turnover of their products grow by more than twenty percent in 2020.

Bilthoven Biologicals

With the NTT DATA Business Solutions it.lifesciences for pharmaceuticals template alongside SAP ERP and a Management Execution System, Bilthoven Biologicals is now in control of the entire integrated supply chain.

Sanquin Plasma Products

With SAP ATTP Sanquin Plasma Products minimises the costs to remain compliant and supports a safe supply chain.


Zinpro wanted an ERP that would grow as its own operations expanded, and knew their current platform was not robust enough to provide that infrastructure.


With the introduction of SAP Sales Cloud and SAP Cloud Platform Integration, Synthomer's sales people now have an ideal tool for day-to-day business, as customer data is available online and offline.

Vetter Pharma

Vetter Pharma implemented a new HR system landscape with the help of NTT DATA Business Solutions and thus, sets the beginning of their journey into the digital world with SAP SuccessFactors.

Werner & Mertz GmbH – NTT DATA Business Solutions Application Management Service as Performance Guarantee

The manufacturer benefits from the scalable NTT DATA Business Solutions Application Management Service (AMS) and thus makes the IT processes efficient. Werner & Mertz can now fully concentrate on day-to-day business and rely on NTT DATA Business Solutions’ 24/7 on-call service.

UCB Innere Medizin

With the Business ByDesign cloud solution, UCB Innere Medizin benefits from a scalable, low-maintenance solution that operates to the most stringent security standards.

Detailed Insights of Our Experts into Life Sciences

 Eager to Find the Right Formula for Pharmaceutical Challenges?
Eager to Find the Right Formula for Pharmaceutical Challenges?

Our preconfigured IT solution for life sciences combines security with enhanced functionality and cost-effective compliance for all pharma processes.

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Are You Still Struggling with Strict Compliance Rules in the “World of Beauty”?
Industry Brief
Are You Still Struggling with Strict Compliance Rules in the “World of Beauty”?

Our solution it.lifesciences for cosmetics covers all production compliance requirements. Close process gaps and keep up with regulations.

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Strategic Guide
Expert Paper
Strategic Guide "Enhance HR Processes to Improve Shop Floor Safety in the Life Science Industry"

By bridging gaps between HR and core processes, life sciences companies can ensure compliance, improve safety, and secure their future.

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SAP Whitepaper
Expert Paper
SAP Whitepaper "The Intelligent Enterprise for the Life Science Industry"

Read how SAP plans to simplifiy collaboration in the industry. What is a digital health sciences network and where will the industry go?

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Speak to Us Today

Are you searching for answers or would you like to receive more information on life science industry? Do you want more detailed advice from our expert or wish to book one of our life science workshops?

Just contact us – we will be glad to help you


Frans Nieuweboer

Director Life Sciences & Chemicals BNL, Global Digital Director Life Sciences, NTT DATA Business Solutions AG

Contact me via LinkedIn

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