Our initial experiences with the transition to using Application Management Services, including the use of Malaysian resources, have been positive. They deliver fast quality service.
Nilfisk-Advance is a growth-oriented global concern in the professional cleaning equipment industry. Nilfisk-Advance’s goal is to achieve 6% organic growth, and the concern is active in acquiring other companies. Nilfisk-Advance invests over 3% of its annual turnover in development, and the company’s 250 engineers send more than 30 new products to market each year. Nilfisk-Advance manufactures vacuum cleaners, sweepers, burnishers, carpet cleaners, and floor polishers. The concern consists of the following brands: Advance, Clarke, Clarke American Sanders, Nilfisk, Nilfisk-ALTO, Nilfisk-CFM, Nilfisk Egholm, U.S. Products, and Viper
Challenges and Benefits
- Lack of internal SAP resources at Nilfisk-Advance to handle peak loads in connection with the Group’s global development
- A very diverse system landscape due to many acquired companies
- A need for ongoing development and roll-out projects in new companies
- Application Management Services Agreement
The Application Management Services (AMS) agreement with NTT DATA Business Solutions gives Nilfisk-Advance access to global resources for development work in the Group’s SAP environment. NTT DATA Business Solutions is drawing on its international support base in providing Nilfisk-Advance with SAP competence from Malaysia.
Nilfisk ensured a simple, standardized and first and foremost automated process for sales order scanning, validation and registration in the ERP system with MAKIRA Capture.
Salling Group is Denmark’s largest retail group serving 11 million customers every week. And with grocery stores, department stores, coffee shops, restaurants, and e-commerce stores in three countries, Salling Group plays a role in millions of people’s daily lives.
Vestas is a company that design, manufacture, install and service wind turbines. Globally present, Vestas has around 24,500 employees and is headquartered in Denmark.