NTT DATA Business Solutions

Healthcare

Improve patient outcomes and deliver cost-effective care by becoming an intelligent enterprise.

The healthcare industry faces tremendous change in every aspect of advancing business and the provisioning of health-care.

Today, the patient journey begins with prevention programs offered prior to admission to secure the well-being of patients while capturing and using personal health data. The value and importance of analyzing and using patient data has increased significantly in past years – and demand for targeted analysis of patient data will expand in the future. In the experience economy, patients not only require transparent access to their healthcare data, they also expect to be informed about every step of their hospital visit at any time.

Providers need to gather data on patient experiences so they can continuously improve care delivery and patient-related processes. Enabling patients to provide feedback will shape the future of health services.

Additionally, to build and maintain patient loyalty, it is important to focus on patient out-comes far beyond the patients’ discharge. More than ever, healthcare providers are forced to act sustainably and be economically viable. The overall aim is to deliver state-of-the-art, best-quality healthcare services that are accessible to everyone – regardless of geographical location or social conditions. Supporting patients to engage with their healthcare providers from anywhere at any time by using mobile devices and applications will lift the interaction in the healthcare sector to the next level.

Realize the full potential of IT to empower your healthcare community

Our vision for the Intelligent Enterprise is to help healthcare providers become highly efficient at saving and improving lives, deliver a seamless patient experience, and ensure value-based care with innovative technologies.

Patient Engagement

Deliver engaging patient experiences across multiple interaction channels to ensure patients take an active, involved role in their journey. Products: SAP Marketing Cloud, SAP Qualtrics Digital CX

Provider Engagement

Manage the entire end-to-end caregiver experience through coordination and management while continuously collecting customer feedback. Products : Qualtrics Customer Experience,SAP S/4HANA

Surgeries and Interventions

Streamline one of the central processes in your organization. Products : Cerner i.s.h med from SAP, SAP Qualtrics Digital CX

Care Delivery

Support timely, transparent, and successful responses to patient needs through better care delivery. Products : Cerner i.s.h med from SAP,SAP Qualtrics Digital CX

Drug Safety and Compliance

Ensure drugs are safe and compliant using traceability solutions. Products : SAP Advanced Track and Trace for Pharmaceuticals

Patient Administration and Billing

Timely response to inpatient and outpatient needs through cross-functional process integration. Products : SAP Patient Management

Speak to Us About Healthcare

Would like to receive more information on our IT solutions for healthcare industries or talk to our experts for advice? Or do you wish to book one of our healthcare workshops?

Whatever your request, just contact us – we will be glad to help you.