

Why NTT DATA Business Solutions?
- NTT DATA Business Solutions was chosen for offering extensive experience across the entire SAP solution portfolio, whether in ERP, integrations (using PI), SAP Commerce Cloud (e-commerce) and SAP Sales Cloud (CRM) solution, so that current system was replaced with quality by the SAP C/4HANA platform.

More important than getting it right is getting answers when problems arise. NTT DATA Business Solutions, with its varied portfolio of SAP solutions, has so far been able to find the resources needed to deliver a complex, innovative and challenging project.
Robledo de Andrade e Castro, Business and Innovation Director, DPaschoal
Employees: + 3.600
DPaschoal is the leader in car parts sales and services in Brazil.
The company has 500 own and accredited automotive centers, as well as 18 distribution centers, 10 tire retreading centers, 4 parts supermarkets and 2 e-commerce.
Utmaningar och förmåner
Challenges
- Deliver the project in a short time, process a large volume of data transactions, integrate with other systems, automate tasks and migrate data from the previous platform.
Benefits
- Expansion of customer relationship;
- Better sales opportunity management;
- Generation of future opportunities;
- Management of activities of internal and external sellers;
- Sales funnel;
- Quotes;
- Vehicle management;
- Security reviews generating future opportunities;
- Tracking lost sales;
- Routing visits;
- Market research.
Solutions
- SAP Sales Cloud;
- This project can be considered a success case as it covers much of the SAP C/4HANA sales force functionality, tailored to DPaschoal’s business model and fully integrated with the systems that support the operation, generating agility and better customer relationship process control.
DPaschoal implements SAP Sales Cloud
When DPaschoal realized the need to replace its CRM platform, it chose NTT DATA Business Solutions Brazil to implement SAP C/4HANA.
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DPaschoal is the leader in car parts sales and services in Brazil. Founded almost 70 years ago, the company has 500 own and accredited automotive centers, as well as 18 distribution centers, 10 tire retreading centers, 4 parts supermarkets and 2 e-commerce.