Digital Receptionist Boosts Colleagues' Job Satisfaction
Krifa has embarked on a digital transformation journey, a part of which has been to fully digitalize their reception at their HQ. Digitalizing their reception has allowed the previous reception staff to utilize their experience from customer service in new roles, creating more value for members and customers. With our PARSONII platform we were able to transform Krifa’s reception needs into a highly individualized digital receptionist able to provide efficient and engaging reception service.