Improve Employee Experience with Talent Management Software

How to strengthen your employees' engagement and loyalty? Motivate your people with first-class job experiences.


The Passion of Your Employees Enables Your Success. Create the Best Work Environment for Them.

Every company is only as good as the people who work for it. The dedication of your employees is what drives your company forward – regardless of what industry you are in. Hence, providing your staff with the best possible working conditions is your priority. But what do your employees really need and how can you support them effectively?  

Or more precisely: how can you optimize your entire Human Experience Management? 

An HXM software for your entire employee lifecycle, which is designed to create great experiences for your employees, provides you with answers to these essential questions. Foster employee productivity as well as organizational agility and gain profound insights with which you can coordinate every stage of the employee journey – from joining the company to retirement. 

From HR to HCM to HXM Today - Talent Management in Change

HR departments have evolved over time, but the term “Human Resources” suggests a now outdated viewpoint: that employees are a resource. The move to Human Capital Management (HCM) reflects a more data-driven approach, but that term doesn’t quite capture industry best practices when it comes to leveraging your employees’ performance.

Today, the world’s most successful companies no longer treat their people as resources or as capital but rather as important stakeholders to be invested in. They call the practice Human Experience Management (HXM).

But, that’s not all – the challenges for people departments have also become much more demanding at the same time.

Read more in our blog post

What Are Your Current Challenges in Talent Management?

How to deal with digitalization

Digitalization has changed the business landscape. Concise, accurate HR data is vital for evolving with the changing needs of your business.

How to ensure cyber security

High sensitivity of HR data and the entry into force of the General Data Protection Regulation require a high degree of accuracy.

How to attract top talents

People's unique interests make recruiting difficult. Millennials choose jobs based on cultural fit over compensation.

How to build a career

Millennials want continuous support and develop soft skills which will be critical factors for companies’ success.

How to meet diverse employee needs

In recent years, employee diversity has become a serious competitive advantage. Align total workforce skills and resources with current and future business needs.

How to maintain your company culture

The New Normal forces most of us to work remotely and keep distance from coworkers. Soon, it has become clear that maintaining the company culture is no easy task.

Fit for Change in Times of Digitalization and New Work? Better Be Prepared.

Read our Guide and get to know, how to master challenges, handle typical processes, prepare your workforce in 7 steps and implement HR solutions seamlessly and smoothly.

Download our Strategic Guide now

Why Is HXM a Critical Factor for Your Business Success?

Though strategic human experience management has become crucial for success, the shift from HR to HXM is about more than a simple name change: it’s about measuring and adapting a business based on how employees feel. This is harder than it sounds.

Studies show most managers think they are doing a good job of people management, but few employees feel the same way. Reasonable Human Experience Management can only be achieved by committing to programs that support employee engagement by using proper performance management, learning management, and employee development.

But What Do You Need to Change and Why Do X-Data Matter?

What you have been tracking in your existing HR software since years is O-data, or operational data about tangible activities. These data refer to the information HR departments traditionally rely on to make decisions about talent management. They include new hires, job search success, employee turnover, bonus assessments and organizational changes. The information often answers “What?” questions and is important for your operational management. But that’s just the beginning to understand the employee experience.

X-data, or experience data, tell the story from the employee’s side. The data help you answer the question, “Why?”, for example: “Why do you like your job?” or “Why don’t you feel fulfilled?”. This information allows you to better understand and support employees and empower them to perform to their highest level. As technology becomes ever more integral in work life, these experience data become more important. According to SAP, a whopping 70 percent of millennials say a bad experience with technology could lead them to quit a job.

Read more about experience management

From Talent Management to Excellent Talent Experiences

Listen to Your People and Promote Engagement

  • 50% state that managers should help with career development
  • 55% say recognition for good work is crucial
  • 57% think a clear link between work and strategic objectives is important
  • 60% demand opportunities for learning and development
  • 53% value confidence in senior leadership

Source: Qualtrics Study, 2020

How Do Our Human Experience Management Solutions Support You?

Use Workforce Analytics to Evaluate Employee Experience

As a global go-to-market partner to SAP Qualtrics, we offer you the entire SAP portfolio, including SAP Analytics Cloud and Experience Management (XM) solutions from SAP Qualtrics.

With SAP Qualtrics’ employee surveys you get answers to questions like “Was your onboarding process successful?” and “Do you have a trustful relationship with your superiors or coworkers?”. By analyzing these experience data, you get intelligent insights in your employees’ emotions and this allows you to better serve your people’s needs. Employee-focused products and services are key for future growth as they impact business outcomes such as employee lifetime value, talent recruitment, and people retention.

Learn more about SAP Qualtrics

Boost Both - Employee Experience and Performance

To guarantee success, HR processes must be made more efficient. This enables your employees to focus on your core business. You should also manage recruiting and onboarding in a defined manner to ensure that your people have a positive employee experience.

According to SAP, companies that invest in employee experience see three times the revenue per worker and 40 percent lower employee turnover, compared to companies that don’t. Such investment can also bring 17 percent higher productivity per person.

Learn more about employee experience

Safe Time for Strategic Tasks - with SAP SuccessFactors

Go beyond traditional HR software. With SAP SuccessFactors you can digitalize your entire personnel processes from data management to correct payment administration and gain more time for strategic tasks. And, what’s more: You offer your people a modern working environment, intuitive solutions, and – in combination with our SAP Qualtrics solutions – role-based positive employee experiences.

Learn more about SAP SuccessFactors

Fast-Track Your Time-to-Value with Our Talent Management Solutions

SAP Qualified Partner-Packaged Solutions combine state-of-the-art SAP software with our services and intellectual property based on 30+ years of experience.

Our it.talent managementR2R pre-defined, agile implementation approach allows us to accelerate the deployment of SAP SuccessFactors HXM solutions. You’ll get the complete implementation package at a fixed price and with a fixed timeline. Our all-round packages include pre-delivered best practices, tools, and content. Thanks to our remote delivery model, you can profit from reduced deployment costs. Trainings, guides, and documentations are included.

With our cloud-based offering, you’ll reap the benefits of industry-leading solutions in a matter of weeks.

Learn more about it.talent management Ready to Run

Improve Your HR Data Quality with Our Talent Management AddOn guardianADD maps and combines all relevant data elements to improve, assure, and safeguard HR data quality. With our solution you can validate master data across decentralized systems – from payroll to telephone systems. In doing so, guardianADD creates a solid data foundation for a broad range of HR activities such as data analytics and reliable reports. guardianADD ensures that all master data is verified and supports GDPR-compliant HR policies. Data can be integrated from a variety of sources, ranging from Microsoft Excel to Oracle Database.

Learn more about guardian

This Is Why We Are Uniquely Positioned as Your Perfect Partner

As a trusted SAP partner, we have 30+ years of experience with SAP platforms, such as SAP SuccessFactors HXM Suite, SAP S/4HANA, and other HR technologies. Indeed, since 2012, our 220+ certified SAP consultants have completed 260+ SAP SuccessFactors projects for more than 160 customers.

Our experts are familiar with all HR topics and know about the great challenges of driving digital transformation beside your daily work. In view of complex HR laws and orders, differing in each country, you are on the safe side with us. Our global acting HR experts track country-specific regulatory changes and develop local best business practices.

We understand your market, your industry, and your technology. Our local proximity, global capabilities combined with our employees’ values allow us to be always close to our customers. Based on this, we develop individual solutions for you and transform your requirements into long-lasting business solutions. This is how we build trusting partnerships and create added value for you.


Certified SAP SuccessFactors consultants

SAP SuccessFactors projects


NTT DATA Business Solutions AG

SAP cloud technology enabled us to build the best HR system to support our global workforce, which has modernized and improved the employee experience.

Dennis Döring, Head of HR IT Systems and Analytics, NTT DATA Business Solutions AG

How Our Customers Benefit from Us

The People Group

A single source of truth with crystal clear real-time insights and an improved cash flow position. All this thanks to a single powerful SaaS solution that supports the strategy of The People Group.

Vetter Pharma

Vetter Pharma implemented a new HR system landscape with the help of NTT DATA Business Solutions and thus, sets the beginning of their journey into the digital world with SAP SuccessFactors.

Norm Holding

Norm Cıvata, founded in 1973 in Izmir, today ranks 13th in the “Top 100 Companies in the Aegean Region” list and 189th in “Turkey's Top 500 Enterprises” list, maintaining its leading position in the bolt industry with its production capacity and variety.

NKT Group

NKT is a global front-line supplier to the energy sector that develops, manufactures and markets high-quality cables, accessories and solutions for electrical infrastructure, the construction segment and the railway industry.

FrieslandCampina Germany GmbH, Heilbronn, Germany

FrieslandCampina Germany is a subsidiary of Royal FrieslandCampina located in Amersfoort, Netherlands. The company is renowned for milk products of consistent high quality and famous brands such as Landliebe, Tuffi, Frico, Holland Master and Chocomel.

World Rugby

World Rugby is the global governing body for the sport of rugby union. With a mission to grow the game globally, it is responsible for the regulation and development of the game, as well as the organisation of the Rugby World Cup, the sport's pinnacle tournament held every four years.

Hyundai Motor Europe

Implementation of SAP SuccessFactors Recruiting Management provides a Europe-wide efficient, uniform recruiting processes in the Cloud.

World Kitchen

Through the NTT DATA Business Solutions partnership and SuccessFactors solutions, World Kitchen remains committed to, and now even better positioned for, growth through innovative products and outstanding customer service.

Learn More about Talent Management

Improve Employee Experiences with Our Next-Generation Chatbot Kia Mia.
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Improve Employee Experiences with Our Next-Generation Chatbot Kia Mia.

Learn how to benefit from our digital human assistant Kia Mia and turn artificial intelligence into value.

Download our Innovation Flyer now
The Best Way to Mitigate Compliance Risks? Find Answers in Our Strategic Guide.
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The Best Way to Mitigate Compliance Risks? Find Answers in Our Strategic Guide.

Check out how HR helps your financial pros to work more efficiently and accurately.

Download our Guide now
Struggling with Access to Real-Time Data in Reporting and Forecasting?
Struggling with Access to Real-Time Data in Reporting and Forecasting?

Read our HR Technology Survey with 346 HR pros from US companies of all sizes and industries about opinions and current challenges.

Download our Report now
Be Vigilant When It Comes to the Quality of Your Data - Our AddOn Helps You.
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Be Vigilant When It Comes to the Quality of Your Data - Our AddOn Helps You.

How to secure and safeguard your data quality? With our user-friendly and system compatible AddOn for data quality and security.

Download our Solution Brief now

Our Experts about Human Experiences and Talent Management

Careers & Diversity
Beyond the Diversity Agenda – Diversity and Inclusion as Innovation Drivers

NTT DATA Business Solutions | Nov 25, 2021

Company News
Experience Management – Empowered by Global Partnership with Qualtrics

Jan Ammann | Nov 16, 2020

Employee Experience Management with SAP’s Qualtrics Remote Work Pulse

Jan Ammann | Oct 02, 2020

SAP SuccessFactors: How to Transform Global Human Resource Management Into the Cloud

| Sep 18, 2020

Your New Uncomplicated Travel Management with SAP Concur

Jan Ammann | Aug 23, 2020

Global Blog
HR Chatbots Can Help Deliver a Superior Employee Experience

Alexey Petrov | Jul 24, 2020

Artificial Intelligence
How RPA Bots Help Chatbots Getting Smarter

Adrian Kostrz | Jun 09, 2020

Global Blog
5 Insights into SAP HXM – SAP Extends HR-Portfolio

Udo Ley | May 05, 2020

Careers & Diversity
4 Thoughts to Improve Workplace Diversity

Olesija Polowinko | Mar 03, 2020

How We Have Established a Digital Work Experience for Our Employees

Since 2018 we have a new digital coworker in our location in Horsens, Denmark. Let Pernille introduce herself: “Hey, my name is Pernille and I am working for NTT DATA Business Solutions. My main task is to support my coworkers with general tasks, onboarding new employees, and information on demand. I am the one who provides great working experiences for my colleagues, meaning that they can save time, in order to focus on their main tasks. And, I can assure you, for this they really love me!” Read more in my blog post!

Read more about our Kia Mia Chatbot

Read more about our digital assistant Hackstrid

Speak to Us Today

Are you searching for answers or would like to receive more information on Human Experience Management? Do you want more detailed advice from our expert or wish to book one of our HXM workshops?

Just contact us – we will be glad to help you.


Contact our expert, Joel Gibbs.

Joel Gibbs

General Manager Sales Marketing, NTT DATA Business Solutions Australia

Contact me via LinkedIn

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For any questions please feel free to contact us.