NTT DATA Business Solutions
NTT DATA Business Solutions | February 27, 2024 | 5 min

How to use SAP Concur for Travel Booking and Itinerary Management

Efficiently managing travel bookings and itineraries is crucial for organizations operating in Malaysia, given the diverse nature of the country’s business landscape. SAP Concur, a leading travel and expense management solution, offers robust features and tools that are well-suited to streamline travel booking and itinerary management within Malaysia’s unique context. In this article, we will explore how to effectively utilize SAP Concur for travel booking and itinerary management, optimizing your travel management processes to align with Malaysia’s specific business needs.

  • Accessing the Travel Booking Module: SAP Concur provides a dedicated travel booking module that allows users to search, book, and manage travel arrangements seamlessly. Access the travel booking module through the SAP Concur platform, and familiarize yourself with its features and functionalities.
  • Searching and Booking Flights: In the travel booking module, you can search for flights based on your preferred criteria, such as date, time, airline, and budget. Use the advanced search options to refine your search and find the best available options. Once you have selected your desired flights, proceed with the booking process, entering traveler information, and confirming the reservation.
  • Booking Accommodations: SAP Concur enables users to book accommodations, such as hotels, directly within the platform. Search for hotels based on location, dates, and preferences. Evaluate options based on price, amenities, and proximity to your destination. Once you have chosen the preferred hotel, complete the booking process by entering guest details and confirming the reservation.
  • Managing Itineraries: With SAP Concur, you can easily manage and organize travel itineraries in one centralized location. The platform automatically consolidates all travel-related information, including flights, accommodations, car rentals, and other reservations. Access your itinerary anytime, anywhere, through the SAP Concur mobile app or web portal.
  • Streamlining Expense Tracking: Integrate SAP Concur’s travel booking and itinerary management with its expense management module to streamline expense tracking. Capture and categorize expenses related to travel, such as flights, accommodations, meals, and transportation, within the platform. This integration ensures accurate and efficient expense reporting, simplifying the reimbursement process.
  • Utilizing Mobile App Features: SAP Concur’s mobile app provides convenient access to travel booking and itinerary management features on the go. Use the mobile app to make last-minute changes to bookings, access travel itineraries offline, and receive real-time travel alerts and updates. The mobile app enhances flexibility and convenience in managing travel arrangements.
  • Leveraging NTT DATA Business Solutions’ Expertise: As a trusted partner, NTT DATA Business Solutions offers expertise in implementing and optimizing SAP Concur for travel management. Their experienced consultants can guide you through the setup process, customize the system to meet your specific requirements, and provide ongoing support and training. Leveraging their expertise ensures a smooth and efficient implementation of SAP Concur within your organization.
  • Ensuring Policy Compliance: SAP Concur allows organizations to define travel policies and enforce compliance throughout the travel booking process. Customize the platform to align with your organization’s travel policy guidelines, including preferred airlines, hotels, and booking limits. This ensures consistency, adherence to company policies, and cost control.
  • Accessing Travel Reports and Analytics: SAP Concur’s reporting and analytics features provide valuable insights into your travel expenses. Generate reports on travel spend, analyze trends, identify cost-saving opportunities, and monitor compliance with travel policies. Utilize these insights to optimize your travel management processes and make informed decisions.


In the dynamic business environment of Malaysia, efficient travel booking and itinerary management are essential to streamline travel processes, ensure compliance with local regulations and company policies, and control expenses effectively. SAP Concur offers comprehensive features and tools that simplify travel booking, itinerary management, and expense tracking, making it an ideal choice for organizations operating in Malaysia.

To explore how SAP Concur can transform your travel management within the Malaysian context and enhance your organization’s efficiency in compliance with local requirements, reach out to us at [email protected] or visit our website at Let NTT DATA Business Solutions, a trusted partner in the Malaysian business community, guide you toward a future of optimized travel processes, streamlined expense tracking, and heightened policy compliance tailored to Malaysia’s unique business landscape. Your journey towards efficient travel management starts with us.

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