Digitization has not only turned our private life upside down, but it has also permanently and structurally changed the world of work. All the digital tools available make it possible that, in many cases, we can do our work anytime and anywhere. A new level of flexibility seems to have been achieved, which can be seen, among other things, in the emergence of concepts such as ‘New Work’ and the now well-known home office. Due to the technical possibilities, digitization has therefore contributed to the creation of new and more flexible working models, which in turn provide more opportunities for diverse people to work together.
During digitization, a new talent pool has developed that ensures more diversity in the world of work. For example, people who were unable to work due to a handicap can return to work thanks to digital assistance systems. In addition, conference and video systems provide the framework for digital meetings in real time that can take place around the world. Meetings can be held much more efficiently and thus increase the influence of new perspectives and ideas.
On the other hand, there is the risk of new inequality: People with no or limited access to digital systems are threatened with the exclusion of work processes and meetings. To remedy this, identical technical prerequisites must be created when it comes to the availability of end devices and the associated infrastructure.