About the Author SriSahana Pidikiti
As Senior Business Solution Analyst for SAP Customer Experience solutions, SriSahana is responsible for leading customers through design and functional discussions, ensuring a thorough understanding of the customers' business processes and requirements. She provides recommendations about customer solutions based on existing gaps between system capabilities and the customer's business needs and goals. She also provides customer-specific training and documentation on the commerce platform and any customizations specific to the customer project.
