About the Author Satyavrat Rastogi
Satyavrat Rastogi serves as a Solution Architect for the SAP CX practice at NTT DATA Business Solutions. He has extensive experience in cross-functional roles leading digital transformation projects in sales, service and marketing business processes. For over a decade Satya has been involved in assisting customers to get the best returns from their existing IT systems and new implementations. A superior end-to-end experience is what he strives for in every customer and employee engagement. Satya holds a Master’s degree in Management Information Systems and is an SAP-certified consultant for multiple CX systems.