About the Author Goutham Telukuntla
Goutham Telukuntla serves as an SAP C/4HANA Solution Architect at NTT DATA Business Solutions. He has nearly 10 years of SAP experience and is specialized in implementing projects in SAP Sales, Service and Marketing modules. He has industry experience in Automotive, Healthcare, Manufacturing, Retail, Security System services, Logistics, Wholesale Distribution and Industrial Automation. He is passionate about SAP CX solutions and thrives to help clients achieve superior end-to-end customer experience by using the latest technologies. He also has experience working as a functional lead for Hybris e-commerce implementation projects and is presently focused in assisting our CX digital transformation projects.