User Experience (UX) – Much More Than Just User Interface Design
Thanks to advances in technology, there is virtually no limit to the modern user experience. Voice control, for example, enables users to interact with solutions in a more natural, hands-free way.
Artificial intelligence, on the other hand, opens up the opportunity to deliver smart, automated customer service through the use of chatbots. And augmented reality and mixed reality technologies could revolutionise the way people work by enhancing the physical world with digital information.