Industry: Financial Services
Category: Business Analytics, SAP HANA

Leeds Building Society

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Why NTT DATA Business Solutions
  • NTT DATA Business Solutions demonstrated a solid understanding of our business requirements
  • They were able to clearly articulate the ‘art of the possible’
  • They had implemented similar solutions to similar organisations within the FSI sector
The Modern Data Platform project was part of ongoing improvements across our BI and information management solutions to enable the Society to obtain even better customer insight. The ultimate objective was to help Society make better use of data to support improved decision making.

Chris Long, Head of BI & Data, Leeds Building Society

Employees: 1200 (2018)

Assets: £18.5bn (2018)

Leeds Building Society is a member of the Building Societies Association and the 5th largest building society in the UK. With over 140 years of experience in providing financial services, The Society serves approximately 800,000 members across savings and mortgages. The Society has branches throughout the UK, Gibraltar and Ireland and has operated from the centre of Leeds since 1886.

Challenges and Benefits


  • No single source of information
  • Over-reliance on excel for analysis with difficulties sharing reporting across the business
  • Labour intensive BI with too much time spent on reconciling data
  • A need to empower colleagues by providing them with visualisation solutions


  • Better insight is driving customer-centricity and the continual delivery of a high level of service
  • Transformed the way data is extracted, modelled, analysed and sharing across the business
  • Self-service reporting and visualisation solutions are driving faster decision making
  • Improved data governance and enhanced analytical capability


  • Modern Data Platform
  • SAP Data Services
  • SAP BI Suite
  • SAP Predictive Analytics
  • BI Consulting and Training
Case_Study_Leeds Building Society
Driving Customer-Centricity with a Modern Data Platform

The Modern Data Platform is driving the Society's single version of the truth aspirations and has resulted in a significant step forward in their data governance maturity

Success Story 

Driving Customer-Centricity with a Modern Data Platform

Leeds Building Society wanted to make better use of data and access modern analytical tools to support improved decision making. This highlighted the need to take their BI capability to a new level with a recommendation to embark upon a multi-year improvement programme across the Information Management landscape. The end goal was to support their customer-centric requirements and enable a greater understanding of their members, with the aim of helping more people to save and have the home they want.

NTT DATA Business Solutions delivered an innovative Modern Data Platform based on SAP HANA to transform the way data is extracted, modelled, analysed and shared across the business. A series of business orientated data marts with SAP HANA provided a best in class BI application and included self-service reporting and visualisations within business areas to drive improved empowerment and faster decisions making.


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