Sanctuary Group wins Best Socially Sustainable Project at the SAP UKI Customer Success Awards 2021.

NTT DATA Business Solutions, one of the world’s leading SAP Partners for the medium-sized market, today announced that Sanctuary Group has won the SAP UKI Customer Success Awards in the category ‘Best Socially Sustainable Project.’

The SAP Customer Success Awards highlights organisations that have delivered considerable innovation, value and environmental impact. The ‘Best Socially Sustainable Project’ category features organisations whose usage of SAP solutions have demonstrated a positive social, environmental, or economic impact and a shared purpose in helping the world run better to improve people’s lives. The award was presented to Sanctuary Group at a special SAP UKI Awards Dinner on Wednesday 17th November at Searcys at the Gherkin, London.

The first wave of the COVID-19 outbreak in the UK had a significant impact on the Sanctuary Group as it cares for and houses some of the most vulnerable people in our society. With the pandemic spreading, at a speed unseen in our lifetime, Sanctuary needed to monitor and understand the spread of COVID-19. Partnering with NTT DATA Business Solutions, Sanctuary Group was able to access real time interactive insights on the impact of COVID-19 and understand the health impact to customers and front line team members. This enabled the organisation to introduce operational changes to limit future exposure to the virus throughout care homes and supported living accommodation.

“It was an outstanding one-team response to meet the heroic effort being delivered by Sanctuary’s frontline teams. At an unprecedented time, SAP analytics technology supported our understanding and response to unchartered territory. The award is testament to all the efforts of the teams at Sanctuary, SAP and NTT DATA Business Solutions” commented Kevin Heslop, Group Director of Technology, Sanctuary Group.

Sanctuary Group has adopted SAP Data Warehouse Cloud as a key component of its data fabric utilising it as the data mesh to bring together SAP data (BW7) and non-SAP data to create easily consumable analytics through SAP Analytics Cloud. The pandemic response has without doubt accelerated Sanctuary’s data and analytics journey and created an appetite across the organisation for modern analytics.

“The first wave of the COVID-19 pandemic caused significant challenges for many organisations. It was vitally important for NTT DATA Business Solutions to show that we were here to help our customers get through these difficult times and lay the foundations to emerge stronger. The single-minded determination, commitment and team spirit that helped Sanctuary to contain the COVID-19 outbreak in their care homes was deeply humbling” commented Justin Brading, Senior Vice President and Managing Director at NTT DATA Business Solutions UK&I. Justin continued, “I am delighted that Sanctuary Group has won the SAP Customer Success Award for the best socially sustainable project. At a time of unprecedented uncertainty, the ability and agility to gain accelerated insights produced imperative value and supported the proactive strategic planning to provide positive people outcomes in our communities.”

About Sanctuary Group
Sanctuary Group is a housing and care provider. We were set up over 50 years ago to deliver housing and care to those who need it, and that original purpose still guides us today. Throughout our history, acquisitions, mergers and development have enabled Sanctuary to grow into one of the largest not-for-profit housing associations in the UK.

We are a registered, exempt charity, which means instead of returning a profit to shareholders, every penny we make must be used to improve homes and services, and build new social housing. We are a housing association, which means we provide affordable, social housing for some of the poorest people in society. We own and manage more than 105,000 homes. We are committed to building more social housing and believe it is critical to creating a housing market that functions for everyone. This will include a range of tenures to support more people into home ownership, as well as helping to meet the need for additional rented homes.

About NTT DATA Business Solutions
NTT DATA Business Solutions designs, implements, manages and continuously expanded SAP solutions to make them work for companies and their people. Through extensive in-depth SAP expertise, it connects its clients’ business opportunities with the latest technologies. As part of the NTT DATA group and with close ties to SAP, the company gives clients and prospects access to innovative solutions and developments, and thus makes an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs some 11,000 people in more than 30 countries.

NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Visit us at

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Media Contact UK

Marketing Director UK&I

Carl Adams

NTT DATA Business Solutions UK&I

12 Gough Sq, London, EC4A 3DW

T: +44 (0) 0207 832 1800

E-mail: [email protected]

Press contact:

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Silvia Dick

NTT DATA Business Solutions

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33605 Bielefeld, Germany

Tel.: +49 (0) 521 91448-107


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