Drive Customer Engagement

Upgrade your sales and marketing processes for the digital, customer-driven era.

Bring Sales and Marketing Closer Together

In the digital age, customer engagement has taken on a new importance with the need to interact via any channel in order to provide a consistent, tailored service. Close collaboration between sales and marketing is also crucial as the teams accompany the customer throughout his or her journey. When it comes to facing the challenges of modern-day sales, clever tools for marketing analysis and campaign management can prove invaluable.

NTT DATA Business Solutions: Experts in Sales and Marketing Solutions

Benefit from our vast experience in tried-and-tested CRM projects as well as future-oriented SAP C/4HANA transformation projects. With over 50 SAP C/4HANA implementations across a range of organisations and industries, and over 250 SAP C/4HANA consultants, we help our customers around the globe achieve sustained business growth.

And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our consultants are present in 24 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.

Are You Facing Business Challenges in Sales and Marketing?

Generate leads and make the most of opportunities

Engage with customers on all channels and allow them to make purchases anywhere, at any time.

Leverage 360° customer insights

Use detailed information on customer behavior to provide a unique sales experience, boosting the chances of a sale and encouraging loyalty.

Boost sales effectiveness

Identify the most profitable leads, and ensure salespeople have the information they need at hand to make convincing sales pitches.

Gain insight into your market using real-time analytics

Access live, reliable data on customer behavior and preferences – whether you are in the office or on the move.

Develop and execute multi-channel campaigns

Create campaigns to reach potential customers across all channels with personalised content to improve success rate.

Simplify marketing automation

Save time, money, and effort by automating a range of processes – from creating marketing campaigns to managing leads.

Ready to Run Solution for B2B Commerce in Manufacturing

NTT DATA Business Solutions has combined its own manufacturing ERP and User Experience (UX) expertise with the power of SAP’s commerce accelerator, to build it.B2B commerceR2R for Manufacturing.

Manufacturers benefit from a tried and tested enterprise cloud solution that is scalable, responsive, and connects to SAP ERP.

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Omnichannel Commerce

With access to a wider variety of online shopping channels, today’s customers are more empowered than ever before. Companies must interact at multiple touch points and provide a shopping experience that is unique to the individual.

BEHRINGER

With the help of structured customer data from SAP Hybris Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile capability. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.

Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH

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How Our Customers Benefit from Us

KLAFS

With the integration of SAP Cloud Platform and the cloud-based application, SAP Sales Cloud, at KLAFS customer relationships are strengthened, sales opportunities are identified at an early stage and revenue is increased on a lasting basis.

Smyths Toys

NTT DATA Business Solutions’ strategy for the rollout of new SAP Commerce Cloud websites across Smyth’s central European region ensured rapid completion and cost efficiency, with minimal interruption to services.

Synthomer

With the introduction of SAP Sales Cloud and SAP Cloud Platform Integration, Synthomer's sales people now have an ideal tool for day-to-day business, as customer data is available online and offline.

Camina & Schmid Feuerdesign und Technik GmbH & Co. KG

Camina & Schmid produces heating and chimney inserts for wood stoves and fireplaces. As a market leader in their industry they have specialized in innovative and quality products with the "Made in Germany" label.

Koleksiyon

Koleksiyon, being one of Turkey’s most deep rooted furniture manufacturers established in 1972, continues its development today with stores in Istanbul, Ankara, Izmir, Antalya, Adana, Bodrum and Gaziantep in Turkey, with offices in EU countries, the Middle East and the USA.

MOPAŞ

MOPAŞ will catch the high speed of e-commerce in the world with digital transformation!

KWS SAAT SE, Einbeck, Germany

KWS SAAT, one of the world's leading seed producers, has been cultivating agricultural crops for the temperate climate zone for more than 160 years. With high-quality seeds for maize, sugar beets, grains, oilseed rape, sunflowers, soybeans, and catch crops, KWS meets all customer requirements.

FOSS, Hillerød, Denmark

Foss has just completed the global CRM roll-out project of introducing SAP to all sales staff and technicians. SAP is now available on 600 employees’ telephones and tablets. Great potential for efficiency.

Sluyter Logistics B.V., Rotterdam, Netherlands

Sluyter Logistics, a Dutch full-service provider with 275 employees working across nine locations, offers tailored, cost-efficient solutions for any logistical issue.

Aspen Oss B.V., Oss, Netherlands

Based in the Netherlands, Aspen Oss B.V. provides the world with vital pharmaceutical products, such as steroid hormones, Heparin Sodium, peptid and alkaloid products.

SAP Solutions for Sales and Marketing

it.mx customer portal

Improve your B2B customer engagement with a SAP B2B portal to present enhanced customer experiences with reduced administrative costs.

it.mx contact center

Enable your contact centre teams to work efficiently and deliver exceptional customer experiences to drive brand loyalty with an end-to-end call centre solution

SAP Customer Experience

Win in the experience economy by differentiating and growing your business and delivering exceptional customer experiences.

SAP Analytics

Discover hidden insights and the true value of data with SAP Analytics Solutions from NTT DATA Business Solutions.

More Useful Insights into Sales and Marketing

How to Turn Volatile Clients into Loyal Customers with Next-Generation SAP CRM

Find out how you improve customer loyalty and gain strategic advantages with the SAP Cloud.

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Get to Know Our Three Offerings and Amplify Your Sales Success with Cloud for Customer

Get all sales methodologies in one single solution – easy to use, cost effective, and cooperative.

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All Rise? The Outlook for SAP S/4HANA in the Cloud – Watch On Demand

Watch On Demand. All Rise? The Outlook for SAP S/4HANA in the Cloud and gain practical advice, guidance, and recommendations for embarking on your own SAP...

online

18/06/2021 – 28/06/2023

Book Event

The Outlook for SAP in the Cloud – Wrap up Roundtable

Join us on the 29th June, as we summarise the key considerations for choosing a Public Cloud route with Microsoft Azure, AWS or GCP. We’ll also...

online

29/06/2021 – 29/06/2021

Book Event

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Boost Your Sales and Marketing Activities with Our AddOns

Smart SAP AddOns for Your Sales and Marketing

Maximise the efficiency of your SAP systems with our AddOns. Find the right solution for you.

Visit our AddStore

Speak to Us Today

Are you searching for answers or would like to receive more information on Sales and Marketing Solutions? Contact us – we will be glad to help you.