How Artificial Intelligence Technology Can Transform Work

Artificial intelligence technology (AI) is an umbrella term referring to technology that allows machines to perceive, understand, act, and learn. Machine learning algorithms (ML), robot process automation (RPA), facial recognition, and voice recognition are some of the most common examples, but the field is broad and includes numerous applications of artificial intelligence.

AI can be categorised into three different levels of complexity:

Level 1: Technology capable of recognising patterns, such as those in images or speech.

Level 2: Technology that can link data and make predictions based on probabilities.

Level 3: Technology that can discover new connections and learn from experience.

Artificial intelligence technology (AI) is already part of our everyday lives. Below are a few of the more common applications of artificial Intelligence that you might encounter and not even realise it.

Virtual Assistants: Virtual assistants – like Google Assistant or Amazon Echo – use conversational AI and voice recognition to create interactive two-way experiences. You might, for example, ask to add an event to your calendar. The various AI technologies would analyse your speech, determine what was relevant about the command, and then ask for more detailed information before adding the event to a structured data set (the calendar).

Smart Homes: Smart homes use connected devices, like AI-enabled home security cameras and thermostats. Google Nest, for example, can learn a resident’s habits and adjust the inside temperature depending on whether they’re home or at work, awake or asleep.

Media Recommendations: Services like Netflix, Spotify, and YouTube use AI to learn what users enjoy or don’t like. They then make recommendations based on those insights.

Ridesharing: Services like Uber and Lift use AI to make predictions about how long a user will have to wait for a pickup, or how much longer it will be before they arrive at their destination.

It’s easy to feel like everyone is talking about AI, with big tech at the forefront. From Microsoft to Google, and Amazon to Meta, we are surrounded by a growing number of very excited tech companies. But what does this mean in real terms?

Watch on Demand

Process automation is an incredible tool that streamlines and simplifies business operations. By automating repetitive tasks, process automation saves time and reduces errors, resulting in increased efficiency.

Watch this exciting session where we will give real world examples of how the SAP Build portfolio can quickly help you reduce errors, save time, and lower costs.

Watch on Demand

AI Advisory Services

At NTT DATA Business Solutions, we specialise in bringing new ideas to different industries through co-innovation. It’s not a one-sized-fits-all approach but a unique, modular, and iterative approach. Think of it as a roadmap guiding you from your starting point, wherever it may be, to your destination, and we’ll be there for the ride. The goal is always the same: turn innovation into value.

So, do you want to enhance your efficiency and profitability with AI, but aren’t sure where to begin? Our AI experts help you optimise your use of AI, big data and advanced analytical methods to place you at the forefront of disruption in your sector.

Learn more about our AI Advisory Services