Learning from Experience: B2B Commerce in Manufacturing
An exclusive On Demand event for the Manufacturing industry.
Join this unique ‘On Demand’ event where we discuss the CX challenges facing the Manufacturing sector and share recent examples of manufacturers who have redefined the buying experience by rapidly introducing a B2B Commerce Portal (with integration to SAP ERP).
You will learn
- How to improve customer satisfaction
- How to reimagine the B2B sales channel and engage customers on all digital touch points
- How to digitise B2B customer interactions and deliver greater personalisation to increase revenue and conversions
- How to reduce integration and operational costs
- How to remove data silos and improve the use of data and analytics