SAP Information Collaboration Hub for Life Sciences

SAP Information Collaboration Hub (SAP ICH) for Life Sciences is a cloud-based solution that connects pharmaceutical organizations and supply chain partners on a secure network. It simplifies the exchange of serialization and traceability information between these stakeholders.

SAP ICH is owned and managed by SAP, which is also responsible for onboarding partners.

SAP Advanced Track and Trace for Pharmaceuticals (SAP ATTP) is the serialization backbone responsible for serialization management and event capturing, to which the SAP ICH solution provides the gateway to the outside world. SAP ICH ensures a safe, reliable exchange of data to external systems.

Pharmaceutical companies and their suppliers benefit greatly from NTT DATA Business Solutions’ support for SAP ICH for Life Sciences, which allows for the interconnection of supply chain partners, including:

• Marketing Authorization Holder (MAH)
• Wholesaler
• Contract manufacturing organization (CMO)
• Third-Party Logistics service provider (3PL)
• Dispenser
• Regulatory Bodies

Other markets are also emerging as key SAP ICH clients in the tobacco, dairy, fashion and automotive industries.

Setting up interfaces to multiple business partners can be complex and there are ongoing maintenance requirements. The employment of different systems across partners can have interface implications. Not all businesses are equipped to deal with these challenges. The SAP Information Collaboration Hub platform helps clients reduce complexity and simplify monitoring, and makes the onboarding process faster, implements a uniform way of working and improves cost efficiency.

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Simply put, there is no other product on the market that solely functions as a level 5 (network) system, that integrates seamlessly with SAP ATTP, and which provides additional portal functionalities for specific regulatory markets.

In addition to also having a simplified system landscape, SAP provides your business with a future-proof solution through ensuring connectivity to new markets. This flexibility extends throughout the product; it’s always possible to add new connections or disconnect obsolete integrations. Integration of third parties into serialization processes in an agile supply chain much more quickly is another major benefit.

SAP ICH also has an experienced team providing technical support, and with a fast-track onboarding process for business partners NTT DATA Business Solutions’ expertise is at your disposal at all stages of the process.

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NTT DATA Business Solutions has implemented ICH for multiple customers. Our consultants’ extensive experience of more than 25 years in the pharmaceutical sector means we have an unrivaled, proven track record.

We are familiar with other serialization and traceability solutions, which enables us to connect non-SAP solutions to SAP ICH.

We don’t just support our customers with SAP ICH, we also assist them with a full serialization strategy to optimize and extend their existing operation, with full support for customers from level 1 through 5. With a strong background in the Life Sciences industry, we are equipped to determine the impact when changes to systems or regulations are being introduced.

SAP ICH uses SAP Cloud Platform integration services to provide three connectivity options to customers and partners, fully optimized to their business needs and technical requirements; a web app, a B2B option enabling machine-to-machine connections, and direct connection to third-party integrator services.

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• Allows pharmaceutical manufacturers to report serialization data to business partners, enabling business partners to report to the regulatory body
• Converts generic reporting messages from SAP Advanced Track and Trace for Pharmaceuticals (ATTP) into the defined local notification format
• Enables self-onboarding and automated technical certification of business partners to minimize onboarding efforts
• Allows business partners to manage own company data and users
• Supports web app and B2B data exchange with connected business partners
• Supports simplified connectivity to business partners who use third-party solution providers
• Supports technical and functional response handling using the ATTP generic reporting framework