Blog Series: Managed Service Provider

Maximize the value of SAP Business Suite with NTT DATA: A complete solution for business leaders

In today’s rapidly evolving technological landscape, businesses face a variety of challenges that require strategic solutions. At NTT DATA, we understand these challenges and provide a comprehensive approach to optimizing the use of SAP Business Suite and AI capabilities. As your reputable partner, we minimize risks and manage complexity with our end-to-end services, which are tailored to the specific needs of your business leaders, including CFOs, COOs, CPOs, CHROs, CROs, and CIOs.

André Walter | augusti 27, 2025 | 8 minutes
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Leading the future of SAP Managed Services with proven global delivery and innovation

As an SAP Managed Service Provider (MSP) with more than 35 years of proven success in our strategic partnership with SAP, NTT DATA is positioned as a trusted one-stop shop for cloud solutions. We overcome complexity and enhance our ability to drive customer success and innovation. Our recognition as a Leader and Star Performer in Everest Group’s 2025 SAP Business Application Services PEAK Matrix® Assessment underlines our ability to deliver large-scale, complex SAP services with a robust global delivery network and partner ecosystem.

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E-Book: Simplify SAP Cloud transformations with a Managed Service Provider

Our Managed Service Provider E-book elaborates on how businesses can simplify their digital transformation journey, achieve sustainable success, and gain a competitive advantage in the market.

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As your SAP Managed Service Provider, we help you best leverage SAP Business Suite and AI and bring your success to the next level. Let us focus on your business leaders’ objectives:

CFOs and COOs driving financial and operational efficiency

For CFOs, balancing growth and profitability while managing financial efficiency is paramount. NTT DATA uses AI-powered financial forecasting to improve planning and decision-making processes, reduce the number of days to payment, and optimize cash flow. Our solutions are based on SAP Business Suite and the latest AI capabilities. They provide CFOs with real-time insights into financial performance, enabling them to make informed decisions that drive profitability and growth. We help CFOs identify cost-saving opportunities and streamline financial operations by integrating advanced analytics.

COOs, on the other hand, are responsible for maintaining resilient supply chains amidst disruptions. Our industry-specific solutions use AI-driven analytics to predict and respond to supply chain challenges in real time, ensuring operational continuity and efficiency. COOs can reduce operational costs and improve service delivery by optimizing logistics and inventory management. Our MSP e-book offers more information on how NTT DATA’s solutions can improve operational efficiency and resilience.

CPOs and CHROs transforming procurement and human resources

CPOs can benefit from AI-driven supplier insights that optimize selection and manage risks, thus improving the overall procurement strategy. Our solutions allow CPOs to negotiate better terms with suppliers and ensure compliance with procurement policies. Leveraging data analytics gives CPOs a comprehensive view of the procurement landscape, helping them identify opportunities for cost reduction and process improvement.

For CHROs, retaining and engaging talent is paramount. NTT DATA’s solutions use AI-powered workforce insights to identify and address skill gaps, streamline the recruitment process, and boost employee engagement with personalized development plans. Fostering a culture of continuous learning and development improves employee satisfaction and retention. Our MSP e-book highlights strategies for optimizing human resource management and building a future-ready workforce.

CROs and CIOs elevating customer experience and IT innovation

CROs are focused on meeting rising customer expectations. NTT DATA’s MSP engagement model for SAP Business Suite supports and strengthens AI-enabled personalization of customer interactions, predicts sales opportunities, and enhances customer satisfaction. By providing personalized experiences, CROs can foster stronger customer relationships and boost revenue. Our solutions provide CROs with the expertise necessary to leverage customer behavior and preferences, enabling them to develop targeted marketing strategies.

Meanwhile, CIOs are at the forefront of IT modernization and innovation. NTT DATA supports CIOs by delivering IT modernization and AI-powered innovation, allowing CIOs to focus on strategic business enablement rather than technical management. Our solutions facilitate the integration of emerging technologies, such as cloud computing, AI-powered services and the Internet of Things (IoT), into existing IT infrastructure, enhancing agility and scalability. The NTT DATA MSP E-Book offers valuable insights into how CIOs can lead digital transformation initiatives and drive technological innovation.

CIOs and CROs securing operations and boosting competitive edge

Security and innovation are critical for business sustainability. NTT DATA ensures robust security measures are in place, leveraging modern cloud platforms and AI to protect your SAP environment. Our solutions drive your competitive advantage by integrating AI and machine learning capabilities, allowing businesses to stay ahead of the curve and continuously improve their operations. By adopting a proactive approach to security, businesses can mitigate risks and safeguard their digital assets.

CEOs championing sustainability and long-term success

At NTT DATA, we understand that sustainability and long-term success are top priorities for our clients. Our managed services address immediate IT challenges and lay the groundwork for future growth. By consolidating IT contracts and centralizing management, we eliminate operational inefficiencies, allowing businesses to concentrate on strategic initiatives. Our holistic approach ensures your organization is prepared for today’s challenges and positioned for future success.

Why engaging with NTT DATA as your trusted MSP?

NTT DATA’s designation as a Leader and Star Performer in the Everest Group’s PEAK Matrix® Assessment underscores our proficiency in executing comprehensive SAP transformations across pivotal product segments, including SAP S/4HANA, SuccessFactors, and Analytics Cloud. Our strategic partnership with SAP, including our Platinum Partner status and recognition as a MSP in the RISE with SAP and GROW with SAP programs, further solidifies our credibility and expertise in the SAP services market. These accolades reflect our commitment to delivering high-value solutions and driving innovation for our clients.

Our E-Book on the SAP MSP engagement model provides guidance on the challenges business leaders face in the era of AI and emerging cloud technologies. The e-book describes NTT DATA’s solution-oriented approach to helping businesses navigate the complexities of digital transformation. Our expertise in implementing and operating SAP Cloud solutions, combined with our commitment to reducing costs, enhancing user experience, and ensuring security, provides businesses with the tools they need to thrive in the digital era. Let us support your journey toward achieving your business objectives with confidence.

Blog Series: Managed Service Provider