NTT DATA Business Solutions
Where SAP support ends, our Product track begins
Application environments are complex, meet foreign software systems and set high expectations for the operator – and the support.
A company’s current environment is often characterized by a complex and heterogeneous product portfolio, which includes a mix of cloud applications and purchased software requiring seamless integration. The integration scenarios then are intricate, linking various elements across different languages, systems and deployment models (cloud or on-premise).
This complexity extends to the solutions, processes and technological landscapes, resulting in diverse operational and support requirements.
Our approach to addressing these challenges involves providing a comprehensive support model that ensures seamless operation and integration of a company’s product portfolio. We offer an all-inclusive package that covers the following key challenges we have identified with our customers:
The AMS for RISE with SAP package is designed to complement SAP’s RISE with SAP offering, ensuring businesses have the necessary support for a smooth transition to stable S/4HANA Cloud operations. By addressing gaps not included in the RISE with SAP subscription, our AMS for RISE with SAP helps resolve common challenges, such as master data errors, application and business process monitoring, test management and release updates, enabling organizations to achieve successful business transformations.
Key functions and benefits:
AMS for RISE with SAP ensures a successful transition to S/4HANA Cloud by complementing SAP’s RISE with SAP offering. With proactive monitoring, comprehensive application management, and advanced testing and security services, this package supports businesses in maintaining operational excellence while driving growth and transformation.
The SAP BTP Concierge Service is a tailored, premium service designed to guide businesses in adopting, implementing, and optimizing the SAP Business Technology Platform (BTP). By providing end-to-end technical assistance and advisory support, this service ensures customers can unlock the full potential of SAP BTP, aligning it with their strategic goals and operational needs.
Key functions and benefits:
The SAP BTP Concierge Service is the ultimate solution for businesses looking to maximize their investment in SAP BTP. This service empowers organizations to achieve operational excellence and drive innovation in a rapidly evolving business landscape by combining proactive technical support, seamless integration, and trusted advisory.
AMS for GROW with SAP is an innovative hybrid service package that combines reactive, consumption-based support with proactive services to meet the evolving demands of GROW with SAP customers. This package is designed for flexibility and efficiency, ensuring seamless SAP application operations while driving continuous improvement and innovation.
Key functions and benefits:
AMS for GROW with SAP provides a holistic approach to SAP support by blending reactive and proactive services. This ensures operational stability, fosters innovation and delivers cost-effective solutions, empowering businesses to achieve their strategic goals while maintaining flexibility and efficiency.
A manufacturing enterprise upgrading to SAP S/4HANA faced recurring challenges: Configuration mismatches, delayed updates and frequent system disruptions jeopardized their transformation goals.
Upgrade, perfected. Our expert guidance ensured a smooth transition to SAP S/4HANA every step of the way, followed by our managed services eliminating disruptions and setting up the business for long-term success.
Your operating system will benefit from a robust support framework bridging the gaps between your company’s diverse technology landscape and SAP’s offerings – ensuring a seamless, efficient, transparent operational model.
Whether you are searching for an all-inclusive package that covers all support scenarios for your SAP products or the right know-how for individual components – we identify potential white spots between SAP and your organization and offer complete coverage and operation of your products with all its challenges.
Contact us today to get your individual SAP Product track service!
The Analytics track provides 24/7 monitoring, advanced data analytics and real-time insights to keep your IT systems running smoothly. Boost your business performance with proactive, data-driven IT management!
From managing updates to ensuring compatibility, we provide expert application services to keep your IT running efficiently. Simplify and streamline your application lifecycle with our End-to-end track!
Build your IT environment on a robust basis with our Foundation track. Experience seamless stability, agile processes and the freedom to innovate!
Our industry-specialized AMS track offers proactive support, compliance assurance and optimized SAP integration – to empower your business to focus on growth and innovation.
Discover how our Innovation track transforms challenges into opportunities by integrating AI and automation into your business.
Expert guidance on cloud solutions, from development to integration, for a seamless digital journey. Transform your business with our Platforms and technologies track!
When SAP support stops, we step in: Our tailored Product track streamlines complex integrations and keeps your systems running smoothly. From proactive monitoring to expert consulting, we cover your unique needs!
Protect your IT landscape proactively with the Security track! Our tailored service ensures data protection, process integrity and operational continuity.
