Navigate your innovations with our AMS like this sailing boat on the sea

NTT DATA Business Solutions

Application Management Service for navigating innovation with AI and automation

Stay ahead of the curve with tailored innovation strategies offered by the Innovation track

Driving innovation for sustainable success

Staying innovative is no longer optional – it’s a necessity. Our Innovation track helps your business embrace cutting-edge technologies and ideas to enhance efficiency, improve collaboration and unlock new opportunities. From automating routine tasks to adapting to the latest AI advancements, our service ensures you’re always prepared for what’s next.

Tailored solutions for your innovation challenges

Our Innovation track offers intelligent tools, expert guidance and a focus on outcomes to help you turn opportunities into results with these services:

Managing increasing demands for innovation

We identify, evaluate and prioritize innovation topics tailored to your industry, ensuring you stay ahead of the curve with relevant strategies and updates.

Bridging talent gaps in AI and emerging technologies

Our expertise and AI-powered tools enable you to adopt emerging technologies seamlessly – no additional in-house expertise required.

Ensuring measurable value from technology investments

We demonstrate tangible business value through improved efficiency, faster processes, and enhanced user satisfaction – ensuring measurable outcomes from your investments.

Reducing complexity in innovation management

Our centralized Innovation Backlog organizes, evaluates and prioritizes ideas, aligning them with your business goals for structured, measurable progress.

Overcoming data quality and privacy concerns

We ensure clean, compliant and accurate data management – enabling AI solutions to function optimally while addressing privacy and security challenges.

Cost-effective implementation of AI solutions

Our tailored AI service packages, like AI-enhanced ticket management and AI-assisted transitions, deliver rapid efficiency gains and cost savings – making innovation affordable and impactful.

Highlight services of the Innovation track

Innovation Booster

Unlocking potential for business growth

The Innovation Booster service is designed to simplify and energize the journey toward innovation for businesses. It systematically identifies, cultivates, and implements cutting-edge ideas tailored to your organization’s needs, ensuring innovation aligns with your strategic objectives.

Key functions and benefits:

  • Idea generation & cultivation: Leverages a structured methodology to consistently spark innovative ideas, tailored to your business landscape and challenges.
  • Expert insights & transparency: Gain unique perspectives on existing hurdles while accessing the latest technologies and research, enabling informed decision-making.
  • Custom-fit solutions: Align emerging technologies and new SAP offerings with your existing processes, ensuring a seamless integration that drives measurable improvements.
  • Collaborative approach: Engage stakeholders across all levels with clear communication and active involvement, fostering alignment and enthusiasm for innovation.
  • Actionable roadmap: Maintain clarity with an organized Innovation backlog and traceable evaluation processes, ensuring priority ideas are actionable and impactful.

With the Innovation booster, your organization can navigate fast-evolving technological landscapes, stay ahead of competitors, and confidently transform ideas into real-world improvements without overwhelming your teams.

Managed Services powered by AI

Transforming efficiency with intelligence

This service package leverages cutting-edge AI technologies to revolutionize managed services, focusing on enhancing IT service management (ITSM) and operational processes. Integrating AI-driven tools and automation enables faster resolution times, improved data accuracy, and significant cost savings for businesses.

Key functions and benefits:

  • Streamlined ITSM processes: Automated ticket prioritization, quality checks, and problem management, reducing manual effort and errors.
  • Faster resolutions: Predictive analytics and automated ticket routing accelerate issue resolution and minimize downtime.
  • Intelligent resource access: Provides intuitive tools like AI Support Navigator for quick access to solutions and automation options.
  • Cost and time efficiency: RPA integration and automated workflows cut coordination time and operational costs.
  • Transparency and control: Tracks KPIs and automation impact to ensure alignment with business goals.

With Managed Services powered by AI, businesses can accelerate their ITSM processes, improve decision-making through predictive analytics and maintain a competitive edge by adopting intelligent, automated solutions tailored to their unique needs.

AI Transition

Smart solutions for seamless SAP transitions

The AI Transition service is designed to simplify complex SAP transition programs by leveraging AI-driven insights and instant data analysis. This innovative solution enables organizations to make informed decisions during large-scale transformations, ensuring a smooth and efficient transition process.

Key functions and benefits:

  • Instant system insights: Access detailed information on the current SAP landscape, including system complexity, installed solutions and operational business processes.
  • Enterprise and process analysis: Gain visibility into key organizational details, such as legal entities, sales organizations and purchase operations, to assess business impact.
  • Customization & technical overview: Evaluate the extent of system customization and technical modifications to better manage transition risks.
  • Support history & performance metrics: Analyze historical support data and service KPIs aligned with ITIL standards for an accurate performance assessment.
  • AI-driven chatbot support: Instantly retrieve insights with an AI/ML-powered chatbot, bypassing complex knowledge databases for faster decision-making.
  • Segregation of Duties (SoD) monitoring: Identify and report SoD violations to protect critical business information and prevent unauthorized system usage.

AI Transition is a service that revolutionizes how large-scale SAP transitions are managed. With smart insights and AI-based automation, businesses can streamline decision-making, reduce risks and safeguard operations throughout the transition journey.

Accelerate your business transformation with AI-driven solutions and co-created strategies. Stay ahead with tailored innovation updates, optimize efficiency and elevate user satisfaction – all while building a scalable foundation for sustainable growth.

An illuminating use case:

Innovating for the future with IoT

Integrating IoT into production with AMS

The challenge: Integrating IoT into production

A consumer goods company sought to modernize its production lines with IoT but faced system integration and monitoring challenges.

The solution: Innovation track services to accelerate the IoT journey

  • Seamless IoT device deployment.
  • ERP system integration.
  • Continuous monitoring and proactive updates.

The result: Smarter manufacturing

  • Improved production efficiency by 30%.
  • Minimized downtime and scaled operations.
  • Built a flexible system to thrive in a tech-driven market.

Innovation turned into action. The company harnesses the full potential of IoT to create smarter, more efficient production lines. With our Innovation track services, they innovate faster and scale seamlessly.

A curve through the forest leads you to your individual AMS track by NTT DATA

Set your innovation sails for success!

Revolutionize your business processes with our Innovation track.

Our proven approach addresses your challenges with effective solutions, delivering measurable benefits every step of the way. Ready to innovate?

Contact us today to navigate your path to innovation together!

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