Our industry-focused AMS are are specialized like the pit crew in this car race

NTT DATA Business Solutions

Expert industries require expert Application Management Service support

Our services with the Industry track are specialized as your business is

Focus on the specifics

In today’s fast-paced and specialized industries, achieving operational excellence requires customized solutions tailored to specific business functions and niche requirements. Our industry-focused Application Management Services are designed to meet these unique needs, offering expert support that ensures your industry-specific processes run smoothly and efficiently.

Let’s run your daily business operations smoothly

We know that navigating the complexities of modern industries comes with a set of significant day-to-day challenges – with the understanding that each industry demands a unique approach. Here’s how we address these challenges:

Expertise and integration

Maximize efficiency and align your processes with technology.
Our team brings deep industry-specific expertise to seamlessly integrate SAP systems and third-party tools into your operations, ensuring optimal performance and alignment with your business goals.

Robust AMS support

Ensure business continuity during downtime or disruptions.
Our reliable application management services keep your critical systems running smoothly, resolving issues quickly and minimizing impact on your operations.

Adaptive service models

Scale operations or address dynamic demands in short-term.
We provide adaptive support models that evolve with your business needs, ensuring efficiency, responsiveness and cost-effectiveness as you grow.

Proactive exception handling

Minimize disruptions with early detection and resolution of potential issues.
Our proactive monitoring detects and resolves issues before they disrupt your workflow, keeping your business on track and ahead of challenges.

Dedicated resources

Achieve expert support to tackle complex challenges.
Our specialists are fully dedicated to your success, providing hands-on guidance and personalized solutions to empower your team and enhance your results.

Highlight services for expert industry support

Specific AMS for life sciences

Transforming life sciences with tailored SAP support and innovation

The AMS for life sciences are tailored SAP support services designed to meet the unique demands of the life sciences sector.

Key functions and benefits include:

  • Application support for life sciences: GxP-trained application management ensures compliance, seamless transitions and optimized performance for regulated processes.
  • SAP life sciences products: Specialized support for SAP modules like S/4HANA, EHS and LIMS enhances efficiency, compliance and innovation across the value chain.
  • Addon services for life sciences: Proactive monitoring solutions like BPMon and application & technical monitoring reduce downtime, improve system health and maintain adherence to strict industry standards.

This comprehensive package empowers life sciences organizations to streamline operations, ensure compliance and foster growth in an evolving regulatory environment.

Specific AMS for manufacturing

Comprehensive and tailored SAP Support for the manufacturing industry

The AMS for manufacturing deliver a tailored and comprehensive approach to SAP support for the manufacturing sector, blending reactive and proactive capabilities to drive efficiency, resilience and innovation.

Key functions and benefits include:

  • Comprehensive application support: Ticket-based incident management, proactive problem resolution and tailored modernization strategies ensure seamless SAP operations while reducing risks and costs.
  • Expert SAP manufacturing product support: Streamlined integration and optimization of solutions like S/4HANA Manufacturing, Digital Manufacturing Cloud and third-party MES tools empower manufacturers to enhance efficiency and maximize SAP investments.
  • Specialized manufacturing expertise: Tailored consultation, proprietary IP solutions and end-to-end support address industry-specific challenges and foster productivity and growth.
  • Advanced monitoring services: Proactive system and process monitoring minimize disruptions, optimize system performance and ensure operational continuity.

With its innovative and customized framework, AMS for manufacturing equip your business to achieve operational excellence, sustainability and long-term success in an ever-evolving landscape.

Transform your operations – from optimized productivity to reduced costs. Our expert team ensures seamless compliance and continuity.

An illuminating use case:

Empowering utilities with industry expertise

Compliance and accurated invoice data for utility provider with AMS

The challenge: Aging systems and compliance struggles

A regional utility provider’s outdated customer information system (CIS) caused system failures during peak billing, delaying invoices and frustrating customers. Simultaneously, evolving regulatory demands compounded their challenges.

The solution: Industry-specific track services to address requirements and expertise

  • Continuous system monitoring.
  • Automated compliance updates.
  • Predictive maintenance for aging infrastructure.

The result: Enhanced accuracy and trust

  • 98% billing accuracy and significantly reduced downtime.
  • Restored customer trust through reliable service.
  • Improved regulatory compliance with seamless operations during critical periods.

Powered operations, empowered customers. From billing accuracy to regulatory compliance, our Industry track services ensure the utility company operates reliably and keeps customers satisfied.

A curve through the forest leads you to your individual AMS track by NTT DATA

Partner with us to unlock your full potential and achieve your business goals!

Our Application Management Services solutions are designed to ensure that your industry-specific needs are met with precision and expertise.

Whether you are in manufacturing, life sciences or a different industry, our tailored approach and robust support will guide you through your digital transformation journey, ensuring operational excellence and sustained success.

Contact us today to get your individual industry support!

More Application Management Service tracks

Our AMS for Analytics keep your business running smoothly like this runner on a bumpy track in the forest
Analytics

The Analytics track provides 24/7 monitoring, advanced data analytics and real-time insights to keep your IT systems running smoothly. Boost your business performance with proactive, data-driven IT management!

Your application lifecycle runs successfully with our AMS from end to end like this Hiker crossing a mountain river on a bridge
End-to-end

From managing updates to ensuring compatibility, we provide expert application services to keep your IT running efficiently. Simplify and streamline your application lifecycle with our End-to-end track!

Our AMS are a foundation for your business like this mountain plateau for the hiker
Foundation

Build your IT environment on a robust basis with our Foundation track. Experience seamless stability, agile processes and the freedom to innovate!

Our industry-focused AMS are are specialized like the pit crew in this car race
Industry

Our industry-specialized AMS track offers proactive support, compliance assurance and optimized SAP integration – to empower your business to focus on growth and innovation.

Explore our AMS for platforms and technologies like the snowboarder on the half-pipe
Platforms and technologies

Expert guidance on cloud solutions, from development to integration, for a seamless digital journey. Transform your business with our Platforms and technologies track!

Navigate your innovations with our AMS like this sailing boat on the sea
Innovation

Discover how our Innovation track transforms challenges into opportunities by integrating AI and automation into your business.

Our product-focused AMS are individual like this racing cyclist on his route
Product

When SAP support stops, we step in: Our tailored Product track streamlines complex integrations and keeps your systems running smoothly. From proactive monitoring to expert consulting, we cover your unique needs!

A secured IT landscape by the AMS security track
Security

Protect your IT landscape proactively with the Security track! Our tailored service ensures data protection, process integrity and operational continuity.