In today’s fast-paced and specialized industries, achieving operational excellence requires customized solutions tailored to specific business functions and niche requirements. Our industry-focused Application Management Services are designed to meet these unique needs, offering expert support that ensures your industry-specific processes run smoothly and efficiently.

NTT DATA Business Solutions
Expert industries require expert Application Management Service support
Our services with the Industry track are specialized as your business is
Focus on the specifics
Let’s run your daily business operations smoothly
We know that navigating the complexities of modern industries comes with a set of significant day-to-day challenges – with the understanding that each industry demands a unique approach. Here’s how we address these challenges:
Highlight services for expert industry support
- Specific AMS for life sciences
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Transforming life sciences with tailored SAP support and innovation
The AMS for life sciences are tailored SAP support services designed to meet the unique demands of the life sciences sector.
Key functions and benefits include:
- Application support for life sciences: GxP-trained application management ensures compliance, seamless transitions and optimized performance for regulated processes.
- SAP life sciences products: Specialized support for SAP modules like S/4HANA, EHS and LIMS enhances efficiency, compliance and innovation across the value chain.
- Addon services for life sciences: Proactive monitoring solutions like BPMon and application & technical monitoring reduce downtime, improve system health and maintain adherence to strict industry standards.
This comprehensive package empowers life sciences organizations to streamline operations, ensure compliance and foster growth in an evolving regulatory environment.
- Specific AMS for manufacturing
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Comprehensive and tailored SAP Support for the manufacturing industry
The AMS for manufacturing deliver a tailored and comprehensive approach to SAP support for the manufacturing sector, blending reactive and proactive capabilities to drive efficiency, resilience and innovation.
Key functions and benefits include:
- Comprehensive application support: Ticket-based incident management, proactive problem resolution and tailored modernization strategies ensure seamless SAP operations while reducing risks and costs.
- Expert SAP manufacturing product support: Streamlined integration and optimization of solutions like S/4HANA Manufacturing, Digital Manufacturing Cloud and third-party MES tools empower manufacturers to enhance efficiency and maximize SAP investments.
- Specialized manufacturing expertise: Tailored consultation, proprietary IP solutions and end-to-end support address industry-specific challenges and foster productivity and growth.
- Advanced monitoring services: Proactive system and process monitoring minimize disruptions, optimize system performance and ensure operational continuity.
With its innovative and customized framework, AMS for manufacturing equip your business to achieve operational excellence, sustainability and long-term success in an ever-evolving landscape.
An illuminating use case:
Empowering utilities with industry expertise

The challenge: Aging systems and compliance struggles
A regional utility provider’s outdated customer information system (CIS) caused system failures during peak billing, delaying invoices and frustrating customers. Simultaneously, evolving regulatory demands compounded their challenges.
The solution: Industry-specific track services to address requirements and expertise
- Continuous system monitoring.
- Automated compliance updates.
- Predictive maintenance for aging infrastructure.
The result: Enhanced accuracy and trust
- 98% billing accuracy and significantly reduced downtime.
- Restored customer trust through reliable service.
- Improved regulatory compliance with seamless operations during critical periods.
Powered operations, empowered customers. From billing accuracy to regulatory compliance, our Industry track services ensure the utility company operates reliably and keeps customers satisfied.

Partner with us to unlock your full potential and achieve your business goals!
Our Application Management Services solutions are designed to ensure that your industry-specific needs are met with precision and expertise.
Whether you are in manufacturing, life sciences or a different industry, our tailored approach and robust support will guide you through your digital transformation journey, ensuring operational excellence and sustained success.
Contact us today to get your individual industry support!