Go Beyond Student Lifecycle Management
How student information systems and data analytics help you exceed the expectations of empowered students.
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Boost Student Satisfaction with Solutions for Higher Education
Higher education institutions are under increasing pressure to transform. Students have come to expect better value for money, intuitive student apps, and full support throughout their journey.
But at the same time, study habits are changing and the student population is becoming more diverse. And with increased competition due to globalization and alternative learning models, universities need to look at new ways of increasing student engagement and improving student retention.
97 of the 100 top universities in the world run SAP solutions.
Turn the Key to Effective Student Lifecycle Management
Flexible student information systems (SIS) are the key to effective student lifecycle management (SLcM) – from recruitment and admissions to student administration and support, continuing beyond graduation. We can draw upon our experience and expertise in higher education to develop tailored solutions to meet your needs. With it.education, our solution powered by SAP Student Lifecycle Management, you can differentiate your organization in a highly competitive market.
Key Business Processes in Higher Education
- Student Administration
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The key to becoming a smart university is to integrate and manage the entire student lifecycle – from prospect to alumnus. By communicating, collaborating, and supporting students throughout their journey, you can improve student satisfaction and strengthen student success.
- Student Analytics
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Data-driven universities will gain an edge on the competition. Students and administration demand easy access to real-time information, while analytics enable universities to predict outcomes, personalize learning programs, and provide proactive support.
- Sales and Marketing
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Effective higher education marketing strategies should treat each and every student, both current and prospective, as an individual. This means segmenting students and analyzing their past, present, and future actions to make personalized recommendations and offers in real time.
- Student Commerce
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With a single platform for commerce, universities can reach students on all channels and promote their offerings. Online shops enable students and prospects to browse products and services on any device, so they can enroll in online courses or purchase branded merchandise or course materials, for example.
- Workforce Management
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As more and more millennials enter the workforce, staff and university faculties are becoming more demanding. To increase internal efficiency, universities need to provide all employees, from academic staff to administration, with access to advanced technology and mobile self-service tools.
The Future of Education Is Digital
As students become increasingly empowered and demanding, universities have to get smarter and digitize. To help them through this transformation, we support leading higher education institutions with strategic consulting, customized software, and our own dedicated Education Competence Center.
Marc van den Berk, Manager for Customer Engagement and Commerce Solutions – Western Europe, NTT DATA Business Solutions BV
Stay One Step Ahead with Our Education Competence Center
Having supported over 30 major higher learning institutions across the globe, NTT DATA Business Solutions has a deep understanding of the industry’s current trends and challenges.
Thanks to our Education Competence Center, we can draw on a specialist team of experts, dedicated to supporting digital transformation in higher education. They help you leverage SAP solutions and find the best solutions for your needs – so you can deliver exceptional student experiences.
More Useful Insights into Higher Education
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