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NetDesign, a company that counsels and delivers IT solutions, has been through a turn-around during the last 18 months. The bottom line profit has grown 30 per cent, although the turnover for the last three years has been stable around 800 and 900 million DKK.
In the IT business, suppliers like NetDesign have so far made a nice living selling hardware. However, in the last few years competition has decreased the earnings on hardware and software. Money now has to be made through knowledge and the ability to understand the customers’ business and support the
customers with the right IT solutions.
Before the company had to get all the information from the SAP system and eight employees in the shipping department entered the data manually into the transporters IT systems. Now the data transfer to UPS, Fedex and Danish Freighters is almost fully automated.
Synoptik has had a strong cooperation with a team of consultants from NTT DATA Business Solutions. The Qlik technology opens a fast and intuitive way to knowledge and Synoptik preferred to let the NTT DATA Business Solutions consultants finish the development of the applications for the business users.
Waoo delivers TV, broadband and phone services to 250,000 end customers, and with the knowledge drawn from every-day data the company can reduce time-to-market on product introductions and increase the level of service towards the customers.