
Introduce an AI-Driven Digital Human to Boost Your Customer Experience
Combining machine learning, speech recognition, natural language processing and conversational AI to create an emotional connection
Combining machine learning, speech recognition, natural language processing and conversational AI to create an emotional connection
The digital human is the smart, efficient, and easy service known from traditional digital platforms, as well as the human emotion, compassion and empathy, customers know from the expensive customer service employees.
We use artificial intelligence to combine the smart aspects of a chatbot, with the emotional aspects of a human. This, because research shows that we make both purchases and decisions with our emotions. And since emotions are communicated up to 93% non-verbally by micro expressions, gestures, tone of voice, and body language, it is hard to make an emotional connection without visual interaction.
The solution is placed in the sweet spot between a high value of interaction and a high demand for speed – making it a combination of the best parts of both human and bots.
Read more about the main technology components, the display options, and different persona possibilities for the it.human platform solution.
Do you want to talk about the possibilities of onboarding a Digital Human in your organization?
Get in touch with us today and let’s discuss how the it.human platform solution can bring value to your business.
Tina Dyhr Dupont
Product Director, AI & Robotics
If you have any questions, please feel free to contact us.