Drive Customer Engagement
Upgrade your sales and marketing processes for the digital, customer-driven era
Upgrade your sales and marketing processes for the digital, customer-driven era
In the digital age, customer engagement has gained new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. Moreover, they have to be equipped to answer queries, dispel doubts and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation as well as campaign management can prove invaluable.
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (former Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and with over 300 consultants for SAP C/4HANA, we help our customers around the world achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.
Due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
NTT DATA Business Solutions has developed a wide range of solutions to enhance and expand you IT landscape and sales and processes.
Our AddOns help you to create outstanding customer experience in your specific markets. The solutions focus on collaboration between the departments – sales, marketing, commerce and customer service – to increase overall information accuracy and to provide a full overview, enabling data-driven decision making.
Visit our AddStore to learn more about our sales and marketing AddOns and what we can do for your business processes.
Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
Are you searching for answers or would like to receive more information about Sales and Marketing? Do you want more detailed advice from our experts or wish to book one of our Sales and Marketing workshops? Just contact us – we will be happy to help.
If you have any questions, please feel free to contact us.