Drive Customer Engagement
Upgrade your sales and marketing processes for the digital, customer-driven era
Customer Engagement: Bring Marketing and Sales Closer Together
In the digital age, customer engagement has gained new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. Moreover, they have to be equipped to answer queries, dispel doubts and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation as well as campaign management can prove invaluable.
Excellent sales experiences motivate 81% of clients to buy from a vendor again
NTT DATA Business Solutions: Experts in Sales and Marketing Solutions
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (former Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and with over 300 consultants for SAP C/4HANA, we help our customers around the world achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.
Due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
Transform Your Business with NTT DATA Business Solutions’ Next-Generation Sales and Marketing AddOns
NTT DATA Business Solutions has developed a wide range of solutions to enhance and expand you IT landscape and sales and processes.
Our AddOns help you to create outstanding customer experience in your specific markets. The solutions focus on collaboration between the departments – sales, marketing, commerce and customer service – to increase overall information accuracy and to provide a full overview, enabling data-driven decision making.
Visit our AddStore to learn more about our sales and marketing AddOns and what we can do for your business processes.
Our Awards
- SAP Hybris EMEA Service Delivery Partner of the Year 2018
- SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
- Winner of SAP Hybris 2017 Partner of the Year Award
- Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
- Holder of SAP Hybris Gold Partner status
- SAP Hybris Global General Business Partner of the Year 2016 and Finalist 2018
BEHRINGER GmbH
With the help of the structured customer data from SAP Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.
Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
Customer Experience with SAP Sales Cloud
Customer Experience with SAP Marketing Cloud
Eliminate data silos and fragmented customer information in different systems such as ERP, CRM and social media
SAP C/4HANA - Effective Sales and Marketing Processes Call for Effective Tools
How Our Customers Benefit from Us in Customer Engagement
More Useful Insights into Sales and Marketing
Solution Brief
How to Sell More Effectively with SAP Sales Cloud
Find out how you can keep ahead in every step of the journey and align your sales processes with customer needs.
Solution Brief
How to Engage the Empowered Customer with SAP Marketing Cloud
With SAP Marketing Cloud you can identify individual customer needs and automatically create and deliver personalized campaigns.
Learn What Our Experts Say
Company News
Experience Management – Empowered by Global Partnership with Qualtrics
Jan Ammann | nov 16, 2020
Global Blog
Great Product Presentations with Our Mobile App: it.product catalog
Robin Hartmann | mai 01, 2019
Global Blog
Boost Sales and Customer Loyalty with Transparent Incentive Management
NTT DATA Business Solutions | apr 24, 2019
Cloud
Fast and Secure – Electronic Data Interchange with it.x-EDIconnect
Nico Bredenbals | aug 30, 2018
Digital Transformation
SMB’s Guideline to Embrace Digital Transformation
Jürgen Maier | apr 11, 2017
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Speak to Us Today
Are you searching for answers or would like to receive more information about Sales and Marketing? Do you want more detailed advice from our experts or wish to book one of our Sales and Marketing workshops? Just contact us – we will be happy to help.
Contact
If you have any questions, please feel free to contact us.
Call us on:
+47 2100 2160