Syntactx Transforms Global Operations with SAP Business One

Imagine running a business that spans three continents, tackling complex challenges in the medical device and pharmaceutical sectors, all while striving to deliver top-notch solutions. That’s Syntactx. Known for its innovative approach and growing portfolio, Syntactx faced one undeniable truth as it expanded globally: to reach new heights, their operations needed a powerful and scalable system.

The challenge

Syntactx’ ambition to grow into new markets brought with it a unique set of challenges. From juggling diverse projects and multiple data sources to managing operations across time zones, the company needed more than just a band-aid solution. They required a centralized platform to bring clarity to the chaos and unlock their full potential.

Here’s what stood in their way:

• Fragmented data: Disconnected platforms across continents made it a struggle to consolidate and analyze key business information.

• Growing operational complexity: Managing resources and streamlining operations for global projects was no easy feat.

• Time-consuming insights: Extracting meaningful data was slow and tedious, stalling decision-making.

• Scaling challenges: Their existing system lacked the capabilities to manage expansion into new markets and support a growing workforce.

They needed a cohesive, agile, and intelligent enterprise resource planning (ERP) solution capable of stepping up to the task.

The solution:  SAP Business One

Syntactx partnered with Sapphire, now part of NTT DATA Business Solutions, to implement SAP Business One, and it’s safe to say the results speak for themselves. Designed to centralize, streamline, and scale, SAP Business One became the engine propelling Syntactx’s ambitions forward.

Why SAP Business One?

Because it ticks every box a growing business could possibly need.

• Centralized data integration: Imagine all your company’s data brought together on one platform for seamless analysis. No more siloed insights or fragmented processes.

• Scalability for global growth: Whether expanding operations or onboarding new staff, SAP Business One grows with you, not against you.

• Optimized resource management: By streamlining workflows, Syntactx could allocate resources where they mattered most, improving efficiency and client satisfaction.

• Enhanced analytics: Faster, smarter decisions in a dynamic industry became second nature thanks to advanced tools and insights.

The results

The impact of SAP Business One on Syntactx’ operations was nothing short of transformative. What was once a struggle to connect functions became a streamlined ecosystem, powering their vision for growth.

Key outcomes include:

• Streamlined Operations: Unified data flows led to significant reductions in inefficiencies and smoother global coordination.

• Faster, Smarter Insights: Real-time analytics enabled the team to act decisively and meet client demands with incredible speed.

• Scalable Expansion: Syntactx now confidently enters new markets with an ERP system built to scale alongside them.

• Elevated Client Service: With better resource allocation and data management, Syntactx delivered exceptional experiences to their clients.

But don’t take our word for it. Here’s what Syntactx has to say about the transformation:

“SAP Business One is the hub of our digital infrastructure. Every piece of data flows through it, empowering us to achieve insights more quickly, manage resources effectively, and better serve our clients. It’s a vital partner in our global expansion and will continue to be as we reach new heights.”

• David Ouriel, Chief Operating Officer

Partnering for success

This transformation wouldn’t have been possible without the expertise of Sapphire (now part of NTT DATA Business Solutions). Their hands-on support ensured a seamless transition, while their technical knowledge created the foundation for long-term success.

Looking to the future

Syntactx is now well-positioned to lead the charge in the medical device and pharmaceutical industries. With SAP Business One as their foundation, they’re equipped to tackle the challenges of tomorrow, expand boldly into new markets, and deliver world-class service every step of the way.

For Syntactx, SAP Business One is more than an ERP system. It’s a growth enabler and a crucial component in their mission to innovate, excel, and set new standards for the industries they serve.