Drive Customer Engagement

Upgrade your sales and marketing processes for the digital, customer-driven era.

Bring Marketing and Sales Closer Together

In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing analysis and campaign management can prove invaluable.

Excellent sales experiences motivate 81% of clients to buy from a vendor again.

NTT DATA Business Solutions: Experts in Sales and Marketing Solutions

Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP Hybris transformation projects. With over 50 SAP Hybris implementations across a range of organizations and industries, and over 250 SAP Hybris consultants, we help our customers around the globe achieve sustained business growth.

And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 24 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.

Our Awards

Winner of SAP Hybris 2017 Partner of the Year Award
Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement

Holder of SAP Hybris Gold Partner status
SAP Hybris Global General Business Partner of the Year 2016

Are You Facing Business Challenges in Sales and Marketing?

Generate leads and make the most of opportunities

Engage with customers on all channels and allow them to make purchases anywhere, at any time.

Leverage 360° customer insights

Use detailed information on customer behavior to provide a unique sales experience, boosting the chances of a sale and encouraging loyalty.

Boost sales effectiveness

Identify the most profitable leads, and ensure salespeople have the information they need at hand to make convincing sales pitches.

Gain insight into your market using real-time analytics

Access live, reliable data on customer behavior and preferences – whether you are in the office or on the move.

Develop and execute multi-channel campaigns

Create campaigns to reach potential customers across all channels with personalized content to improve success rate.

Simplify marketing automation

Save time, money, and effort by automating a range of processes – from creating marketing campaigns to managing leads.

Omnichannel Commerce

With access to a wider variety of online shopping channels, today’s customers are more empowered than ever before. Companies must interact at multiple touch points and provide a shopping experience that is unique to the individual.

Learn more about omnichannel commerce

BEHRINGER GmbH

With the help of the structured customer data from the SAP Hybris Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.

Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH

Download Now

How Our Customers Benefit from Us

KLAFS

With the integration of SAP Cloud Platform and the cloud-based application, SAP Sales Cloud, at KLAFS customer relationships are strengthened, sales opportunities are identified at an early stage and revenue is increased on a lasting basis.

Smyths Toys

itelligence’s strategy for the rollout of new SAP Commerce Cloud websites across Smyth’s central European region ensured rapid completion and cost efficiency, with minimal interruption to services.

Synthomer

With the introduction of SAP Sales Cloud and SAP Cloud Platform Integration, Synthomer's sales people now have an ideal tool for day-to-day business, as customer data is available online and offline.

Camina & Schmid Feuerdesign und Technik GmbH & Co. KG

Camina & Schmid produces heating and chimney inserts for wood stoves and fireplaces. As a market leader in their industry they have specialized in innovative and quality products with the "Made in Germany" label.

Koleksiyon

Koleksiyon, being one of Turkey’s most deep rooted furniture manufacturers established in 1972, continues its development today with stores in Istanbul, Ankara, Izmir, Antalya, Adana, Bodrum and Gaziantep in Turkey, with offices in EU countries, the Middle East and the USA.

MOPAŞ

MOPAŞ will catch the high speed of e-commerce in the world with digital transformation!

FOSS, Hillerød, Denmark

Foss has just completed the global CRM roll-out project of introducing SAP to all sales staff and technicians. SAP is now available on 600 employees’ telephones and tablets. Great potential for efficiency.

Sluyter Logistics B.V., Rotterdam, Netherlands

Sluyter Logistics, a Dutch full-service provider with 275 employees working across nine locations, offers tailored, cost-efficient solutions for any logistical issue.

Aspen Oss B.V., Oss, Netherlands

Based in the Netherlands, Aspen Oss B.V. provides the world with vital pharmaceutical products, such as steroid hormones, Heparin Sodium, peptid and alkaloid products.

Bilkent Holding

Many of Turkey’s best-known brands and major players are part of Bilkent Holding. Comprising a total of over 20 companies across nine industries, the group’s scope of activities is far-reaching.

Eliminate data silos and fragmented customer information in different systems such as ERP, CRM, and social media.

Contact Profile Overview

More Useful Insights into Sales and Marketing

How to Turn Volatile Clients into Loyal Customers with Next-Generation SAP CRM

Find out how you improve customer loyalty and gain strategic advantages with the SAP Cloud.

Download now

Get to Know Our Three Offerings and Amplify Your Sales Success with Cloud for Customer

Get all sales methodologies in one single solution – easy to use, cost effective, and cooperative.

Download now

SAP Solutions for Sales and Marketing

Overview

We bring experts and visitors together. At our events and webinars, you can expect top-class presentations and key speakers.

Overview

We are close to our customers in 24 countries already, distributed across five regions. Our success is the success of our customers.

Local Blog Overview

We speak „glocal“ – our local expert bloggers combine their global network with local expertise. Based on a profound knowledge of local market conditions we know which challenges you face and which opportunities to seize. Gain deep insights and get in touch with local experts.

Global Blog Overview

The global blog is home to our latest news, publications and expert insights from across NTT DATA Business Solutions regarding IT strategy and current trend topics to optimize business processes in the digital age. We share our global knowledge, broad experience and great passion for SAP – be part of the conversation, add comments and share our content.

Who We Are

We are an NTT DATA company and we focus on SAP solutions to create value for our clients all over the world. As a partner, we help you transform, grow and be more successful.

Successfactors Redirect

Careers

At NTT DATA Business Solutions, we design, implement, manage and continuously enhance SAP solutions to make them work for companies – and for their people.

Human Experience Management

Check out how to find and retain top talents by improving your employees’ job experiences with an excellent talent management and strengthen your business.