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Emery Streit is currently the Practice Lead for the NTT DATA Business Solutions North America SAP Solution Manager program. He specializes in Application Lifecycle Management and support processes/tools for SAP Centers of Excellence. He has over 15 years of experience with IT Service Management and ITIL processes, governance and SAP Solution Manager. His experience includes both SAP and Non-SAP service management along with being on the consultant side and the customer side. This broad background helps him see a customer’s whole picture and develop the most effective plans for success. Most recently, Emery has been helping our customers understand the value of Solution Manager 7.2 and enable them to start using the application in a way that makes the most sense for them. He resides in Lebanon, OH with his wife and 3 kids.