Customer Engagement: Bring Marketing and Sales Closer Together
In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation and analysis as well as campaign management can prove invaluable.
Excellent sales experiences motivate 81% of clients to buy from a vendor again.
NTT DATA Business Solutions: Experts in Sales and Marketing Solutions
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (formerly SAP Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and over 300 consultants for SAP C/4HANA, we help our customers around the globe achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.
And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
Our Awards
SAP Hybris EMEA Service Delivery Partner of the Year 2018
SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
Winner of SAP Hybris 2017 Partner of the Year Award
Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
Holder of SAP Hybris Gold Partner status
SAP Hybris Global General Business Partner of the Year 2016 and Finalist 2018
Are You Facing Business Challenges in Sales and Marketing?
With the help of the structured customer data from SAP Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.
Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
With the integration of SAP Cloud Platform and the cloud-based application, SAP Sales Cloud, at KLAFS customer relationships are strengthened, sales opportunities are identified at an early stage and revenue is increased on a lasting basis.
Smyths Toys
itelligence’s strategy for the rollout of new SAP Commerce Cloud websites across Smyth’s central European region ensured rapid completion and cost efficiency, with minimal interruption to services.
Synthomer
With the introduction of SAP Sales Cloud and SAP Cloud Platform Integration, Synthomer's sales people now have an ideal tool for day-to-day business, as customer data is available online and offline.
Camina & Schmid Feuerdesign und Technik GmbH & Co. KG
Camina & Schmid produces heating and chimney inserts for wood stoves and fireplaces. As a market leader in their industry they have specialized in innovative and quality products with the "Made in Germany" label.
Koleksiyon
Koleksiyon, being one of Turkey’s most deep rooted furniture manufacturers established in 1972, continues its development today with stores in Istanbul, Ankara, Izmir, Antalya, Adana, Bodrum and Gaziantep in Turkey, with offices in EU countries, the Middle East and the USA.
MOPAŞ
MOPAŞ will catch the high speed of e-commerce in the world with digital transformation!
FOSS, Hillerød, Denmark
Foss has just completed the global CRM roll-out project of introducing SAP to all sales staff and technicians. SAP is now available on 600 employees’ telephones and tablets. Great potential for efficiency.
Sluyter Logistics B.V., Rotterdam, Netherlands
Sluyter Logistics, a Dutch full-service provider with 275 employees working across nine locations, offers tailored, cost-efficient solutions for any logistical issue.
Aspen Oss B.V., Oss, Netherlands
Based in the Netherlands, Aspen Oss B.V. provides the world with vital pharmaceutical products, such as steroid hormones, Heparin Sodium, peptid and alkaloid products.
Bilkent Holding
Many of Turkey’s best-known brands and major players are part of Bilkent Holding. Comprising a total of over 20 companies across nine industries, the group’s scope of activities is far-reaching.
Eliminate data silos and fragmented customer information in different systems such as ERP, CRM, and social media.
SAP C/4HANA Effective Sales and Marketing Processes Call for Effective Tools
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