Drive Customer Engagement
Upgrade your sales and marketing processes for the digital, customer-driven era.
Customer Engagement: Bring Marketing and Sales Closer Together
In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation and analysis as well as campaign management can prove invaluable.
Excellent sales experiences motivate 81% of clients to buy from a vendor again.
NTT DATA Business Solutions: Experts in Sales and Marketing Solutions
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (formerly SAP Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and over 300 consultants for SAP C/4HANA, we help our customers around the globe achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.
And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
Our Awards
- SAP Hybris EMEA Service Delivery Partner of the Year 2018
- SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
- Winner of SAP Hybris 2017 Partner of the Year Award
- Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
- Holder of SAP Hybris Gold Partner status
- SAP Hybris Global General Business Partner of the Year 2016 and Finalist 2018
Customer Experience with SAP Sales Cloud
Customer Experience with SAP Marketing Cloud
BEHRINGER GmbH
With the help of the structured customer data from SAP Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.
Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
How Our Customers Benefit from Us
Eliminate data silos and fragmented customer information in different systems such as ERP, CRM, and social media.
SAP C/4HANA Effective Sales and Marketing Processes Call for Effective Tools
More Useful Insights into Sales and Marketing
How to Sell More Effectively with SAP Sales Cloud
Find out how you can keep ahead in every step of the buying journey and align your sales processes with customer needs.
How to Engage the Empowered Customer with SAP Marketing Cloud
With SAP Marketing Cloud you can identify individual customer needs and automatically create and deliver personalized campaigns.
How Can SAP C/4HANA Improve Your Sales and Marketing?
Find In-Depth Information on SAP Sales Cloud and SAP Marketing Cloud in Our Buyer’s Guide
If you want to learn more about SAP C/4HANA solutions and how they can benefit your company, download the NTT DATA Business Solutions buyer’s guide.
Learn What Our Experts Say about Sales and Marketing
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Jan Ammann | Nov 16, 2020
Digital Transformation
Digital Strategy for Professional Services Companies: 3 Priorities to Success
NTT DATA Business Solutions | Sep 19, 2019
Digital Transformation
How to Integrate Forwarding Companies and Make Shipping Transparent in the ERP
Oliver Schöps | Jun 12, 2019
Global Blog
Integrated POS: The Fast Way to Streamline Your Sales
NTT DATA Business Solutions | May 08, 2019
Speak to Us Today
Are you searching for answers or would like to receive more information on Sales and Marketing? Do you want more detailed advice from our expert or wish to book one of our Sales and Marketing workshops? Just contact us – we will be glad to help you.