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NTT DATA Business Solutions

AI solutions and services

Discover our Artificial Intelligence solutions and services, designed to optimize processes, drive innovation, and ensure sustainable growth.

We transform AI visions into reality

At NTT DATA Business Solutions, we understand that AI is more than just a technological advancement; it’s a transformative tool that reshapes how businesses operate, innovate, and grow.

Our mission is to empower your business with AI solutions and services, whether you’re taking your first steps into this exciting field or are already harnessing its full power. With our deep industry and SAP expertise and a vast global network of experts, we provide unparalleled insights and tailored solutions.

Trust us to lead your AI journey, leveraging our knowledge to turn your unique challenges into opportunities for growth and innovation.

Our AI solutions and services

Generative AI & Agentic AI

Leverage GenAI to create impactful solutions with our AI experts, delivering immediate value while building a strong foundation for future innovation.

AI Advisory & Strategy

We provide comprehensive advisory services to define and implement AI strategies that align with your business goals.

AI Governance, Regulations & Ethics

We ensure that AI systems are compliant with evolving regulations, maintaining transparency, fairness, and accountability in your AI-driven processes.

AI & Machine Learning

Harness advanced AI and machine learning models to transform data into actionable insights, enhancing business performance and agility.

Digital Humans - PARSONII

From digital receptionists to tourist guides, our digital human platform PARSONII offers a customized digital workforce to fit your unique requirements.

Automation

Streamline processes and improve operational efficiency with AI and intelligent automation, reducing costs and minimizing manual effort.

SAP Business AI

SAP Business AI helps you enhance processes, make smarter decisions, and drive innovation. Designed for your business needs, it seamlessly integrates AI into your SAP systems, optimizing operations and unlocking new opportunities.

SAP BTP

SAP BTP enables you to access Large Language Models (LLMs) and Generative AI models through the SAP Generative AI Hub. This platform allows organizations to develop, deploy, and manage customized AI solutions tailored to their specific business requirements.

SAP Joule

SAP Joule, an AI-powered co-pilot, helps you streamline tasks and make smarter decisions. With Joule AI agents, you can automate processes and improve efficiency. This solution enables organizations to work smarter and deliver better results.

Smart AI Agent™

The Smart AI Agent performs tasks autonomously, streamlining processes and increasing efficiency. It enables organizations to rapidly deploy Generative AI applications to streamline workflows and increase productivity across industries.

Our technology partnerships

SAP

Core Services

  • SAP Business AI
  • SAP Joule and Joule Studio
  • SAP Knowledge Graph (Datasphere and Joule)
  • BTP Apps connected to external AI microservices
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Microsoft

Core Services

  • Azure AI Studio
  • Azure Machine Learning
  • Cognitive Search
  • Manager services for inference via BTP Apps

Learn more about our Microsoft partnership

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IBM

Core Services

  • WantsonX.AI – generative models
  • WatsonX.Governance – LLM Ops, AI governance
  • WatsonX Discovery (ElasticSearch vector stores)
  • WatsonX Orchestrate
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Our impact

Global AI excellence
Global GenAI Office, AI Center of Excellence and 7 Innovation Centers within the NTT DATA Group.
20,000+
SAP experts within the NTT DATA Group
Industry leader
GenAI services leadership ranking

64% of the C-suite expect significant transformation in their industry in 2025 thanks to major investments in GenAI.

Source: NTT DATA Global GenAI Report 2024, interview with 2,300+ GenAI decision-makers and influencers

AI case studies

Aarhus Municipality

Read about how a digital avatar drives innovation and digital mindset at Aarhus Municipality, Denmark.

VavaCars Microsoft Azure OpenAI project
VavaCars

VavaCars has launched the first Microsoft Azure OpenAI project in collaboration with NTT DATA Türkiye, marking a significant milestone in its digital transformation journey as the first end-to-end business partner-led initiative in Türkiye.

GovTech

Read how GovTech Midtjylland leveraged AI and IoT to optimize energy consumption in schools, resulting in significant savings. This innovative solution, integrated with existing systems, promises to reduce energy costs and CO2 emissions, paving the way for smarter, greener buildings.

Manufacturing Client in Consumer Products Industry NTT DATA IT Consulting Service
Consumer products manufacturer

As a global consumer goods manufacturer with extensive operations faced challenges in maintaining consistency and efficiency in locating spare parts for its machinery. They implemented an AI-driven, image-based search solution that significantly improved parts identification and reduced downtime.

Børns Vilkår wanted to reduce the number of unanswered calls on their helpline with the help of an AI chat support tool
Børns Vilkår

Every year, more and more inquiries are made by children to the helpline BørneTelefonen, and Børns Vilkår wanted to reduce the number of unanswered calls. In 2019, after a joint workshop, Børns Vilkår and NTT DATA found that an AI solution could help reduce the number of unanswered inquiries to...

Vetter Pharma-Fertigung

With the integration of Machine Learning into the purchasing process, Vetter Pharma-Fertigung GmbH & Co. KG was able to increase data quality as well as process efficiency enormously.

Resource library

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White Paper
Global GenAI Report

Discover how global leaders leverage GenAI. NTT DATA’s Global GenAI Report reveals insights, strategies, and benchmarks from 2,300+ decision-makers worldwide.

Read the report

Expert Paper
A deep dive into the AI revolution in the SAP world

Discover how AI is revolutionizing SAP systems, from automation to advanced analytics. Unlock strategic benefits and elevate enterprise efficiency.

Read the paper

Contact us

Are you searching for answers or would you like to receive more information on AI?

Get in touch with me today, and let’s discuss where your pain points lie, what you want to achieve, and how we can help you do that.