Our Corporate Social Responsibility (CSR) and Sustainability

Børns Vilkår – Children’s Welfare in Denmark

NTT DATA Business Solutions is working with the Danish NGO Children’s Welfare (Børns Vilkår) applying cutting-edge AI technology to improve volunteer-based counseling of troubled children. The tool assists the counselor during a conversation with a child, where an AI detects the current topics of the conversation and displays relevant guidance material. This allows the counselor to focus on the conversation with the child and not spend time searching for help and guidance in other systems. The guidance material includes advice – both formally and informally – written by specialists at Børns Vilkår/Children’s Welfare.

The counselor assistant enables Children’s Welfare to provide more effective and flexible counseling in order to handle more incoming inquiries from children. Effective because advice and guidelines are provided as part of their normal chat system, and flexible because the tool is part of Children’s Welfare’s efforts in allowing counselors to counsel children from home, thus not being restricted by office capacity nor councilors needing to travel to an office.  

In addition to the counselor assistant, NTT DATA Business Solutions is currently working with Children’s Welfare on AI models for improved scrambling of personal information in their data to automatically register the topics of a conversation to support their analytical works.

Positive impact on tourism with Destination Sustainable

When tourism expectedly picks up after the Corona pandemic, many people will want to travel more sustainably. Many tourism destinations are also keen to reduce the negative impact of tourism and help their visitors leave behind a positive impact on local communities. NTT DATA Business Solutions’ TITAN platform is helping destinations generate the data needed to understand the impacts of local tourism and to nudge visitors into making the most sustainable choices. This includes, for example, how they move around (public transportation over own cars), what they do (healthy and meaningful activities which create a positive engagement with local communities), what they buy (locally produced and sustainable), and how they help out (trash collection, reducing waste generation, saving water, etc.).

Through hundreds of IoT devices connected through the TITAN platform with data analyzed and visualized so it serves various local actors, the destinations get unique (anonymized) insights into how people move around, what they do, what their preferences are, and where and how they can be nudged into making sustainable choices. Through gamification and the ability to achieve “sustainable visitor” recognition, the visitors are changing their behaviors in ways that ensure a more positive impact on the destination they are visiting as well as a more meaningful and memorable stay.

Sustainable biodiversity with Giant Hogweed detection

Invasive and toxic plants like the Giant Hogweed are spreading across the world, which is bad for biodiversity and often people living in their proximity. These weeds should be eradicated but they are often difficult to detect. At least, they used to be: With the help of NTT DATA Business Solutions’ POC has been developed, which can help landowners (who are legally obliged to eradicate invasive species) including municipalities identify Giant Hogweed in an easy and systematic manner. Our Partner, renowned drone operator ProDrone, provided us with high-res images of land managed by Danish municipalities – an area twice the size of New York City. First, specialists labeled the images to distinguish between invasive species and plants natural to the local environments. Based on this data, we trained a neural network for automatic image recognition. The result? Our custom software running on Hadoop and SAP HANA can now detect Giant Hogweed with extreme accuracy – and its precision is increasing constantly.

Our Diverse Workplaces

No one should be shut out from a workplace by something intrinsic to their identity or background. We encourage the sharing of ideas and worldviews, and praise those who ensure our workplaces are accessible for every single individual. And should we ever see unconscious bias in hiring decisions or unfair work practices, it is our duty to speak up and change them.

Caring for Employee Welfare

For us, the wellbeing of our employees is the top priority when designing our workplaces. Supporting our employees with well-equipped offices, inclusive events, and enjoyable activities is a responsibility, allowing them to be their best selves at work and in life. Through the promotion of healthy living in several of our global offices, we also ensure that our employees can keep fighting fit and healthy.