Western International Group

Our journey with NTT DATA has been nothing short of remarkable. Their expertise, reliability, and commitment to our success have been critical in driving our digital transformation. SAP SuccessFactors and beyond, every project has delivered value and aligned with our vision for innovation and efficiency. We look forward to continuing this partnership as we achieve even greater milestones

Lenish Kannan Western International Group, CIO

Goals

Centralizing and streamlining HR operations across seven countries and 768 subsectors.
Enhancing employee engagement and experience by providing self-service tools for managing attendance, payroll, leave requests, and performance evaluations.
Driving a paperless transformation and achieving 100% digitalization in HR processes.
Implementing a robust learning and development system to support employee growth and performance.

Benefits

With self-service capabilities, employees can now manage time, attendance, leave, payroll, and other processes effortlessly, improving satisfaction and engagement.
HR processes are now streamlined and fully digital, aligning with the organization’s goal of paperless operations.
Real-time monitoring and evaluation of employee performance allow the HR team to identify and nurture talent effectively.
The solution’s implementation across seven countries ensures consistent HR processes and better management of a global workforce.
A structured learning management system supports employee upskilling and development, driving organizational growth.

Solution

SAP SuccessFactors

Why NTT DATA Business Solutions?

Comprehensive expertise in SAP SuccessFactors
Proven reliability and commitment to delivering value-aligned projects
Robust project management supported by senior leadership involvement throughout the project lifecycle
Skilled team of consultants combining technical expertise with business insights to build sustainable, efficient processes
Strong alignment with Western International Group’s vision for innovation, digital transformation, and global scalability

About Western International Group

Western International Group is a multifaceted holding group comprising of several verticals and businesses that spread over more than half the world. The Group is a diversified business conglomerate, which owns and manages several brands and has been, in a span of 30 years, able to build a strong presence in the market.

Western International Group, a global conglomerate operating across 10 countries with a customer base spanning 90+ countries, embarked on a digital transformation journey in 2009.

Western International Group Digital Transformation Journey

Western International Group has successfully completed its HR digital transformation journey in collaboration with NTT DATA by implementing SAP SuccessFactors. Covering over 32,000 employees across seven countries, this initiative marks a significant step toward fully digital and paperless HR operations.

With a user-friendly platform, the transformation empowers employees to manage key HR functions such as attendance, payroll, and performance. The solution also enhances efficiency and transparency, enabling the organization to align its HR processes with its vision of innovation and growth.

This milestone reflects Western International Group’s commitment to leveraging technology to improve operational efficiency and employee experience while supporting its continued global expansion.

Industry: Consumer Goods
Company size: 10,001 +
Headquarters: National Industries Park, Jebel Ali, Dubai
Website: http://www.westerninternationalllc.com/

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