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Why NTT DATA Business Solutions?
- Experienced NTT DATA Business Solutions consultants with extensive expertise in electronic data interchange
- NTT DATA Business Solutions experts with in-depth technical understanding of the old interfaces
- Only the NTT DATA Business Solutions solution offers integrated 3-stage monitoring
Jürgen Waßmann, Head of IT, tedox KG
tedox KG is a retail company which calls itself as “renovation discounter”. What’s unique for tedox is, that the company doesn’t need any advertising, the retailer just relies on word of mouth. At tedox customers find nearly all products they need for their houses’ interior designs.
tedox’s more than 2,600 employees generate annual sales of about EUR 450 million.
Udfordringer og fordele
- Replace the obsolete predecessor product [email protected] EDDY, which will not be further developed or maintained
- Accelerate the order processing
- Reduce procurement times
- Completely electronic data exchange with a large number of suppliers
- Clear monitoring of messages
- Independent migration of suppliers to the new system by tedox staff
- User-friendly interfaces for administrators and department which can be displayed on every end device
- Implementation of the NTT DATA Business Solutions B2B/EDI solution it.x-EDIconnect
Read more about how tedox KG managed to connect with a large number of business partners more efficiently thanks to the NTT DATA Business Solutions solution it.x-EDIconnect.
About the Project
Effective Data Interchange for Additional Business Partners Using it.x-EDIconnect
Optimization of EDI Communications
tedox is unique in many respects. For example, this family company can look back on a success story that has continued for several decades. And customers can find almost everything they need for their homes. Advertising? Not at tedox, because the company relies just on word of mouth. That’s possible only as a result of a high-quality service. The key to this lies in flawless communication. In order to maintain the professional implementation of its electronic data interchange in the future, tedox decided to replace its existing solution with it.x-EDIconnect from NTT DATA Business Solutions.
Efficient Connection of Business Partners
tedox is in daily contact with hundreds of merchants and suppliers in Germany and abroad. Countless purchase orders, invoices, delivery receipts, and supplier requests are generated in this process. With the support of it.x-EDIconnect, this communication becomes transparent and simple, as all file formats that are common in the industry, such as VDA and EDIFACT, are supported.
In order to not lose track of the completely automated EDI communications, it.x-EDIconnect includes optimized functional monitoring. Search options specifying a document, for example by order or article number, simplify business processes and make the operations conducted by tedox staff easier. Hand in hand with that, the monitoring process is optimized as a result of the explicit information search. The technical monitoring offers an overview in table form of all ongoing processes at all times, so that incorrect processes are automatically repeated after they have been corrected.
“The it.x-EDIconnect NTT DATA Business Solutions product is scalable and can be used by companies of all sizes with any number of business partners. Thanks to the solution’s modular design, we have been able to implement all customer-specific requirements at tedox.”
Mirko Milla, Team Leader for Consulting EDI Solutions, NTT DATA Business Solutions AG
it.x-EDIconnect provides purchasers, suppliers, and logistics companies with seamless exchange of data within their network and along the supply chain. As it.x-EDIconnect is controlled via the browser, the solution is moreover very user-friendly. What’s more, intuitive administration, configuration, and monitoring screens support the IT department at tedox in its work.
Designed for the Future
it.x-EDIconnect has been adapted to tedox’s individual EDI requirements and yet can still be flexibly expanded. Orders and invoices can be sent and received fully automatically using a direct ERP connection. So tedox enjoys a state-of-the-art set-up and is also ideally placed for the future. The progress of the project benefited from the especially good cooperation between the NTT DATA Business Solutions experts and the tedox staff. The installation was completed and the data migration successfully started after just 6 weeks.
With the NTT DATA Business Solutions solution it.mobile CustomerFocus Pro app, customer data and existing sales processes can be used online as well as offline regardless of location.
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