NTT DATA Business Solutions
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SAP Marketing Cloud

Drive business outcomes and engage your customers more intelligently by leveraging the capabilities of SAP Marketing Cloud.

Solution Interface
Cloud marketing

Segment your customers into narrower groups than ever before with a detailed and automatically updated list of customer profiles. Replace mass marketing campaigns with highly personalized and automated campaigns customized for an audience as little as one person or triggered based on web behaviour. Analyze campaign performance in real time and track your marketing budgets and spend associated with your marketing activities. Drive business results by enabling your marketers to engage the right customers with the right content at the right time with SAP Marketing Cloud.


Key Features:

  • Segment customers with ease: With the help of machine learning, identify new customer segments to target with personalized campaigns.
  • Share data across departments: See real-time data from your sales and service teams and know your results sooner.
  • Analyze ROI: Find our which half of your budget is being wasted and optimize your spend on the go.


Please notice: For B2C scenarios, we highly recommend SAP Emarsys Customer Engagement.


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Leverage data analytics to improve marketing insights
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Your Situation - Our Services

We offer a range of services to address and support exactly the situation you are in and where you would like to go:

Our CX Team

At NTT DATA Business Solutions, we are a team of passionate and experienced CX consultants. Though our primary focus is on the SAP Customer Experience suite, we are first and foremost CX consultants who believe that customers should be at the center of any business. We advocate for building customer-centered business processes with the customer journey in mind in order to maximize the value for the customers while reducing inefficiencies for the businesses. Implementing a CX application is a great start towards meeting or even exceeding customer expectations, but this should not be a standalone initiative to place the customer at the center of your business.  

If you are curious about our services, what we have to offer and why us, please check out Your Situation – Our Services.   

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Speak to Us Today

Want to know more about the solution? Do not hesitate to contact us. 

Michael Vraa-Jensen

Michael Vraa-Jensen

Director, CX LoB